Word 2010 Mailmerge printing issue

[n0xi3]

Hey guys,

 

I am completely stumped and everyone in my office is unable to figure out what is going on as well.  Basically I have an engine that outputs calculations into literature to mail out to participants using mail merge. 

 

Word opens up the file and everything is merged correctly with all the data showing correctly and in the right spot.  My problem lies into when I am trying to save this file into a pdf.  When I attempt to save or export it as a pdf. It will change all of the mail merged data back to the original fields (such as instead of Steve Craft it will change back to <<FIRST NAME>>  <<LAST NAME>>.

 

I am unsure whether this is word or possibly adobe.  However when I save the file as a .xps it reverts everything back as well.

I have tried to look at all settings in adobe and word, comparing it to co workers etc.  I am unable to find what the cause of this issue is.  Any help would be so great!

[n0xi3]

I was able to solve the issue.  I am not sure why word is defaulted with this option on.  This seemed to do the trick.  Thank you though!

 

[Nick H. Supervisor]

Just so I'm sure, are you following these steps in order to try and get the PDF to mail merge?

Has the problem only occured recently, or has it been an ongoing problem? If it's recent, has something recently changed in the software that could be responsible?

[Nick H. Supervisor]

No problem! Although my advice and links didn't really provide the answer, so I've marked your solution as the right answer.