Red cross on Word document thumbnails?

[AsherGZ]

Recently, some of my documents created in Word 2013 have a big red cross on the document thumbnail like this:

 

 

Any idea what this is and if it's bad? What can I do to remove/prevent it?

[Nick H. Supervisor]

My first reaction is to say that it has something to do with syncing, and the fact that the document isn't syncing like the rest of the folder. But that's going off the little information you have provided, could you maybe tell us what exactly you did when saving the document? What about where you saved it, is there anything special about the folder?

Info, info, info. Tell us as much as you can about that and other documents that share the cross on the thumbnail compared to those that don't.

[zhangm Supervisor]

Maybe check out ShellExview, sort by Company, and give us a short list of everything that's not Microsoft...

 

http://www.nirsoft.net/utils/shexview.html

[blerk]

Looks like a sync failure - most likely OneDrive (looks like an older client so probably actually SkyDrive). 

[AsherGZ]

My first reaction is to say that it has something to do with syncing, and the fact that the document isn't syncing like the rest of the folder. But that's going off the little information you have provided, could you maybe tell us what exactly you did when saving the document? What about where you saved it, is there anything special about the folder?

Info, info, info. Tell us as much as you can about that and other documents that share the cross on the thumbnail compared to those that don't.

 

Okay, apparently every doucment saved with the "Save Thumbnail" option checked now has the cross. I'm certain that up until yesterday, that was not the case. And I did nothing out of the ordinary. Just saved the documents with the default settings with, like I mentioned, the "Save Thumbnail" option checked. Unchecking it saves it with the default word document icon, without the cross.

[AsherGZ]

Maybe check out ShellExview, sort by Company, and give us a short list of everything that's not Microsoft...

 

http://www.nirsoft.net/utils/shexview.html

 

Umm...a few extensions from Winrar, Synaptics Touchpad driver, Intel, Tonec IDM, IObit etc. In short, nothing that looks like it does not belong.

Looks like a sync failure - most likely OneDrive (looks like an older client so probably actually SkyDrive). 

 

The document is saved on the local disk.