Rasmus Johan Posted March 19, 2015 Share Posted March 19, 2015 Hi, Starting as of today (March 19th, 2015) my Windows 8.1 mail app started to freeze/hang when I try to launch the app (see attachment/jpeg file). I've checked my PC for Mailware (using Mailwarebytes Pro) and Viruses (using Kaspersky) and not found any It all started earlier today when I used the Sync funtion in lower right corner and since then it has been hanging whenever I try to start the app (without any errors shown). It just sits there showing the logo not doing anything. So my question is, does anyone else experience this hanging? It should be noted that I use a Outlook.com Live Mail account. Any suggestions to fix this issue? Thanks in advance. Rasmus, Aalborg, Denmark Link to comment Share on other sites More sharing options...
0 >Mai_ Posted March 21, 2015 Share Posted March 21, 2015 Does this also happen with the 'People' and 'Calender' applications? A first point of call would be to uninstall the application set, and then reinstall them from the windows store: http://apps.microsoft.com/windows/en-us/app/mail-calendar-and-people/64a79953-cf0b-44f9-b5c4-ee5df3a15c63 Link to comment Share on other sites More sharing options...
0 Ian S. Posted March 22, 2015 Share Posted March 22, 2015 (edited) OP: Have you tried reinstalling the mail app? Edited March 22, 2015 by zhangm Ian W 1 Share Link to comment Share on other sites More sharing options...
0 Jim K Global Moderator Posted March 22, 2015 Global Moderator Share Posted March 22, 2015 http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app or http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app ? zhangm 1 Share Link to comment Share on other sites More sharing options...
0 zhangm Supervisor Posted March 22, 2015 Supervisor Share Posted March 22, 2015 Thread cleaned. Link to comment Share on other sites More sharing options...
Question
Rasmus Johan
Hi,
Starting as of today (March 19th, 2015) my Windows 8.1 mail app started to freeze/hang when I try to launch the app (see attachment/jpeg file).
I've checked my PC for Mailware (using Mailwarebytes Pro) and Viruses (using Kaspersky) and not found any
It all started earlier today when I used the Sync funtion in lower right corner and since then it has been hanging whenever I try to start the
app (without any errors shown). It just sits there showing the logo not doing anything.
So my question is, does anyone else experience this hanging? It should be noted that I use a Outlook.com Live Mail account.
Any suggestions to fix this issue?
Thanks in advance.
Rasmus, Aalborg, Denmark
Link to comment
Share on other sites
4 answers to this question
Recommended Posts