Problem with the Amazon Appstore


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I've got 11 apps/games from Amazon. My trouble is the app store updated last week and now none of them will work. I'm getting a message says that it appears that you don't have the app store installed, you need to have it installed to use this application. I emailed and called Amazon about this issue and the response is they can't help me because it's not on a Kindle. I have uninstalled and reinstalled the store and removed all the installed applications and nothing has changed.

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Still not working. Very annoying little problem, obviously the issue is my phone and amazon but again I can't get Amazon to listen because it is not a Kindle. Any other suggestions?

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Still not working. Very annoying little problem, obviously the issue is my phone and amazon but again I can't get Amazon to listen because it is not a Kindle. Any other suggestions?

 

Try going going to Settings/App and clearing the Amazon Appstore data.  I know that sometimes when you remove an app, it doesnt remove all the data.  This should clear it all.  If you have Amazon MP3 or Kindle app...and any other Amazon apps...clear the data/cache from those as well.

 

You can also try logging in to your Amazon account on your laptop and register your device.  Then it should register the device again next time you logon to the Appstore on your phone. 

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Still not working. Very annoying little problem, obviously the issue is my phone and amazon but again I can't get Amazon to listen because it is not a Kindle. Any other suggestions?

one reason why i avoid Amazon app store(I had a similar problem). i would buy apps from playstore using rewards than use app store for free apps.

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one reason why i avoid Amazon app store(I had a similar problem). i would buy apps from playstore using rewards than use app store for free apps.

 

I have no problems with amazon app store...  I have this app on my devices... they all are working fine.

 

Especially the Fire TV that has amazon store to get free apps or buy apps.

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I have no problems with amazon app store...  I have this app on my devices... they all are working fine.

 

Especially the Fire TV that has amazon store to get free apps or buy apps.

one more reason I avoid is because it has less apps and gets updates very less frequently than playstore.

 

some of the apps has not been updated for years compared to frequent updates on playstore

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Got tired of the phone doing its own crazy thing, so I backed all the data up to my PC and then did a factory restore on it, and now the apps are working!

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  • 2 months later...

Hi

 

I am using Blackberry Z3. I got the same issue but when I restarted my phone app store re-appeared.

 

Now whenever I start the app, notification for update pops up and i reject it every time.

 

It is a temporary solution but working for me.

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