jnelsoninjax Posted June 2, 2015 Share Posted June 2, 2015 My wife is visiting family in Oregon and she called me yesterday about an issue that she has been having with walmart.com, whenever she tries to add anything to the cart she gets the message "An error has occurred while adding an item to the cart. Please try again shortly." I checked her system via teamviewer and after removing Trovi, a rather annoying piece of malware, and resetting everything back, the issue still exists, and it's not limited to a specific browser as she has tried FF,Chrome, and IE and they all fail to add. I googled the phrase "An error has occurred while adding an item to the cart. Please try again shortly." and I find a website that lists other people having this same issue clear back mid May. I have tried it on my system and I have no problems. I checked her hosts file (nothing), ran ccleaner and ccleaner registry fix which removed a handful of BHO's, but the problem still persists. Seeing as she doesn't appear to be the only one with the issue, could it be related to region/isp/etc? Or is it walmart.com Her ISP is clear and she has also tried to shop at walmart.com on my daughters laptop with the same results. Link to comment Share on other sites More sharing options...
The Evil Overlord Posted June 2, 2015 Share Posted June 2, 2015 Might just be a bug on their side, I've noticed a couple of sites where the buy and basket didn't work as they should have (checked a couple of days later and were fine) Link to comment Share on other sites More sharing options...
jnelsoninjax Posted June 2, 2015 Author Share Posted June 2, 2015 But if its a bug, wouldn't I be affected by it as well? I really don't know, which is why I'm asking, seems that the Sysadmins would notice something like this, especially since I see reports from mid May about this exact problem. Link to comment Share on other sites More sharing options...
zeebuzzy Posted June 11, 2015 Share Posted June 11, 2015 My wife is visiting family in Oregon and she called me yesterday about an issue that she has been having with walmart.com, whenever she tries to add anything to the cart she gets the message "An error has occurred while adding an item to the cart. Please try again shortly." I checked her system via teamviewer and after removing Trovi, a rather annoying piece of malware, and resetting everything back, the issue still exists, and it's not limited to a specific browser as she has tried FF,Chrome, and IE and they all fail to add. I googled the phrase "An error has occurred while adding an item to the cart. Please try again shortly." and I find a website that lists other people having this same issue clear back mid May. I have tried it on my system and I have no problems. I checked her hosts file (nothing), ran ccleaner and ccleaner registry fix which removed a handful of BHO's, but the problem still persists. Seeing as she doesn't appear to be the only one with the issue, could it be related to region/isp/etc? Or is it walmart.com Her ISP is clear and she has also tried to shop at walmart.com on my daughters laptop with the same results. I'm from Oregon as well, issue started yesterday for me. I emailed them and told them that I changed browser and I cleared cookies, they replied back telling me to change computers and clear cookies. This happen to Bestbuy as well but I went to 2nd computer, log in then clear everything from cart it worked.... now error gone but this doesn't work for walmart.com Link to comment Share on other sites More sharing options...
jnelsoninjax Posted June 11, 2015 Author Share Posted June 11, 2015 Interesting, could be something to do with Oregon/Wal-Mart/ISP's? I'll ask her if she is still having the problem. Link to comment Share on other sites More sharing options...
glcjr Posted June 11, 2015 Share Posted June 11, 2015 maybe they have a check on their site if the purchaser is buying from outside their home area they suspect its a hacked account? Link to comment Share on other sites More sharing options...
jnelsoninjax Posted June 11, 2015 Author Share Posted June 11, 2015 maybe they have a check on their site if the purchaser is buying from outside their home area they suspect its a hacked account? That's an interesting thought, easy to 'fix' create a new account with an address in the area you're in. I suggest this as well. Link to comment Share on other sites More sharing options...
zeebuzzy Posted June 11, 2015 Share Posted June 11, 2015 maybe they have a check on their site if the purchaser is buying from outside their home area they suspect its a hacked account? That's an interesting thought, easy to 'fix' create a new account with an address in the area you're in. I suggest this as well. Nope, I use this account in Texas where my parents live and it works out of location as well. making new account still shows that error. Link to comment Share on other sites More sharing options...
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