Blaze_Zewi Posted June 3, 2015 Share Posted June 3, 2015 So I decided to buy my first Sony Playstation 4 sold and ship by Amazon My PS4 arrived today, hook it up to my TV and I was met with a blue pulsing light Tested on 3 TV's and still got that dreaded blue pulsing light. Than I ask a friend to bring his PS4 over and his PS4 works on all 3 of my TV. We tried booting my PS4 into safe mode by holding the power button for 8 second. It just powers on and in 8 second its just turn off. So we can't even get into safe mode. So its determined that my PS4 is DOA. So my first experience with a Playstation 4 was not a good one Amazon was kind enough to replace it and send me another one. Though I'd share my PS4 experience with the neowin community. Link to comment Share on other sites More sharing options...
Skiver Veteran Posted June 3, 2015 Veteran Share Posted June 3, 2015 Unfortunately these things happen, to my knowledge this generation of consoles so far have been pretty solid. Hopefully your replacement will come soon and you can finally enjoy it Link to comment Share on other sites More sharing options...
vcfan Posted June 3, 2015 Share Posted June 3, 2015 don't you just hate when that happens Link to comment Share on other sites More sharing options...
+Anarkii Subscriber² Posted June 3, 2015 Subscriber² Share Posted June 3, 2015 For that very reason I tend to buy from stores. I get the satisfaction of getting the product tested instore before I commit to purchase. x-scratch 1 Share Link to comment Share on other sites More sharing options...
firey Posted June 3, 2015 Share Posted June 3, 2015 So I decided to buy my first Sony Playstation 4 sold and ship by Amazon My PS4 arrived today, hook it up to my TV and I was met with a blue pulsing light Tested on 3 TV's and still got that dreaded blue pulsing light. Than I ask a friend to bring his PS4 over and his PS4 works on all 3 of my TV. We tried booting my PS4 into safe mode by holding the power button for 8 second. It just powers on and in 8 second its just turn off. So we can't even get into safe mode. So its determined that my PS4 is DOA. So my first experience with a Playstation 4 was not a good one Amazon was kind enough to replace it and send me another one. Though I'd share my PS4 experience with the neowin community. Happened to me. I pre-ordered a PS4 the day after pre-orders opened. Got it a week after release (Amazon shipped on release day, not a couple days before to ensure you got it for release day) had the PBLoD upon receiving. Called up Sony and had a brand new PS4 in my hands 3 days later (and that's with me getting the return box from sony, returning the ps4, and then getting the new one). The new PS4 I had gotten has been running solid for a year and a half now with 0 issues. I think I had actually posted about it here back when I got it. Link to comment Share on other sites More sharing options...
sc302 Veteran Posted June 3, 2015 Veteran Share Posted June 3, 2015 For that very reason I tend to buy from stores. I get the satisfaction of getting the product tested instore before I commit to purchase. No stores in the US do this. You take it home sealed, you break seal, you unbox, you plug in, you test/verify functionality...if it doesn't work you return to the store for replacement or refund. There is no prior testing before taking it home the first time or the second time. Link to comment Share on other sites More sharing options...
theyarecomingforyou Posted June 3, 2015 Share Posted June 3, 2015 No stores in the US do this. You take it home sealed, you break seal, you unbox, you plug in, you test/verify functionality...if it doesn't work you return to the store for replacement or refund. There is no prior testing before taking it home the first time or the second time. I've not heard of that in the UK either - you just buy it and take it home sealed. The advantage of a physical retailer is that you can go back there and replace it easily, whereas online purchases take longer. Link to comment Share on other sites More sharing options...
-T- Member Posted June 3, 2015 Member Share Posted June 3, 2015 I've not heard of that in the UK either - you just buy it and take it home sealed. The advantage of a physical retailer is that you can go back there and replace it easily, whereas online purchases take longer. I've never seen a place in Australia do that either. Link to comment Share on other sites More sharing options...
theyarecomingforyou Posted June 3, 2015 Share Posted June 3, 2015 I've never seen a place in Australia do that either. That's what I figured. Link to comment Share on other sites More sharing options...
Xilo Posted June 3, 2015 Share Posted June 3, 2015 I've bought stuff in B&M stores before that were DOA. For the return, I asked the employee if I could hook the replacement up in store first. They didn't have a problem with it. Link to comment Share on other sites More sharing options...
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