seta-san Posted September 5, 2016 Share Posted September 5, 2016 Link to comment Share on other sites More sharing options...
xendrome Posted September 5, 2016 Share Posted September 5, 2016 Looks like they responded with a general response just to appease you. That means nothing at all, especially coming from a twitter rep/account. MightyJordan, Jim K and Bryan R. 3 Share Link to comment Share on other sites More sharing options...
seta-san Posted September 5, 2016 Author Share Posted September 5, 2016 (edited) unless we hold them to it. really, what would it cost them to push out a relatively minor update for a minor part of their customer base. they really didn't like the conservation when att got involved. Link to comment Share on other sites More sharing options...
+InsaneNutter MVC Posted September 5, 2016 MVC Share Posted September 5, 2016 "I’m sorry you feel this way. Although there is no estimated date of availability to date, the windows update will be available in a timely manner." If another network released it a year ago, that's a polite way of saying it's not going to happen in my opinion. Maybe you can de-brand the phone and install the update yourself? Link to comment Share on other sites More sharing options...
seta-san Posted September 5, 2016 Author Share Posted September 5, 2016 (edited) 1 minute ago, InsaneNutter said: "I’m sorry you feel this way. Although there is no estimated date of availability to date, the windows update will be available in a timely manner." If another network released it a year ago, that's a polite way of saying it's not going to happen in my opinion. Maybe you can de-brand the phone and install the update yourself? how would you do that? i'm also in the process of tweeting @roberthackl ... one of sprint's execs trying to hold them accountable. Link to comment Share on other sites More sharing options...
+Fahim S. MVC Posted September 5, 2016 MVC Share Posted September 5, 2016 sorry to rain on your parade, dude, but you got absolutely no commitment. Unfortunately, a commitment by a lower level customer service agent is not really a commitment at all. Jim K and +Warwagon 2 Share Link to comment Share on other sites More sharing options...
seta-san Posted September 5, 2016 Author Share Posted September 5, 2016 excuse me. i'm just trying to start a little ###### storm in which sprint feels compelled to uphold a minor promise of a low level customer service agent. honestly though.. if nothing else happens i'm leaving sprint. they are garbage service and simply a front for ###### androids. Link to comment Share on other sites More sharing options...
+InsaneNutter MVC Posted September 6, 2016 MVC Share Posted September 6, 2016 On 9/5/2016 at 7:43 PM, seta-san said: how would you do that? . I don't own the phone, however it's been a similar process for various Nokia / Microsoft phones over the years. This should be a good starting point: http://forum.xda-developers.com/showthread.php?t=2515453 Link to comment Share on other sites More sharing options...
seta-san Posted September 12, 2016 Author Share Posted September 12, 2016 I just talked to someone in Sprint's Corporate office. they are in talks right now about deployment. Link to comment Share on other sites More sharing options...
Rippleman Posted September 12, 2016 Share Posted September 12, 2016 I read it as "We will look into it, stay tuned, don't call us, we'll call you". Link to comment Share on other sites More sharing options...
ATLien_0 Posted September 12, 2016 Share Posted September 12, 2016 This is the reason carriers should not be in charge of updates especially for lower level OS's. Link to comment Share on other sites More sharing options...
seta-san Posted September 12, 2016 Author Share Posted September 12, 2016 actually they did say they would call back. Link to comment Share on other sites More sharing options...
FloatingFatMan Posted September 12, 2016 Share Posted September 12, 2016 1 hour ago, seta-san said: actually they did say they would call back. I recommend not holding your breath. MightyJordan, Jim K, Dick Montage and 1 other 4 Share Link to comment Share on other sites More sharing options...
Jack 0Neill Posted September 13, 2016 Share Posted September 13, 2016 Good luck with that "promise" http://www.lunarsoft.net/featured/microsoft-lumia-devices-dead-favor-surface-pro Link to comment Share on other sites More sharing options...
seta-san Posted September 13, 2016 Author Share Posted September 13, 2016 (edited) it's currently working it's way through Corporate Escalations. att did it more than a year ago. this seems like an update that just fell through the cracks. I got called back yesterday. they said they were working with a technical team to make it happen and that they would call me back again today. Link to comment Share on other sites More sharing options...
Draconian Guppy Posted September 13, 2016 Share Posted September 13, 2016 7 minutes ago, seta-san said: it's currently working it's way through Corporate Escalations. att did it more than a year ago. this seems like an update that just fell through the cracks. I got called back yesterday. they said they were working with a technical team to make it happen and that they would call me back again today. they actually called you? Victor Rambo 1 Share Link to comment Share on other sites More sharing options...
satysin Posted September 13, 2016 Share Posted September 13, 2016 I thought Lumia was being retired later this year? Link to comment Share on other sites More sharing options...
Draconian Guppy Posted September 13, 2016 Share Posted September 13, 2016 1 minute ago, satysin said: I thought Lumia was being retired later this year? yeah, based on this: 12 hours ago, Jack 0Neill said: Good luck with that "promise" http://www.lunarsoft.net/featured/microsoft-lumia-devices-dead-favor-surface-pro It doesn't make much sense that sprint is doing much anything. IMO carriers already have this info and got the "stop doing anything that isnt' critical" Victor Rambo 1 Share Link to comment Share on other sites More sharing options...
FloatingFatMan Posted September 15, 2016 Share Posted September 15, 2016 On 13/09/2016 at 4:11 PM, Draconian Guppy said: they actually called you? Judging by the lack of post yesterday, I'd guess... no. Draconian Guppy 1 Share Link to comment Share on other sites More sharing options...
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