Outlook 2003 problem

[JoDaddy]

I am running Outlook 2003 on a Windows 2000 box. Every time I try to check email, it gives me an "unknown error" with the code 0x80040116 (I have this memorized by now). I have been checking google, and the knowledge base, and can't find the solution yet. Any suggestions? (All updates are installed)

[Roger H. Veteran]

just do a repair.. go to controll panel - add/remove programs - find it in the list then hit change then just select repair and it'll copy the latest files again and overwrite those other ones that might have been currupted by another program or error.

oh and ...

Moved - Nothing to see here??:ninja:a:i>

[JoDaddy]

OK - found a KB article on error 0x80040119, siad check the pst file, ran the tool, found errors, going to see if that works, then I'll try what you said.

Sorry for misplacing the thread.

[win2000b]

this applies to outlook 2000 but might be the same.

http://support.microsoft.com/?kbid=329910

[JoDaddy]

Doesn't that only apply if the file is over 2GB? It's only 102 MB. I tried the scanpst, but it didn't work. Reinstalling Office. Appreciate the help, guys.

[Roger H. Veteran]

you tried just doing the repair? and what did scanpst said?

[JoDaddy]

It said it found errors, but didn't give me any details. Repaired it, but still no luck. I'm using a roaming profile, and if I log onto another computer, I can access the email fine, so it's not the pst file.

[JoDaddy]

Reinstalling doesn't work, either. :crazy:

[Ficman]

Have you tried to rename the PST file? Then opening Outlook, see if the error goes away...

[JoDaddy]

OK - I made a new pst, then renamed the old one. I then made the new one the default pst file. It worked. Then I imported the old email from the old pst file, and it quit working. What gives????

[shmengie]

hmmm...even though you ran repair, sounds like a corrupted piece of mail. don't know how many you've got, but try importing them in small groups and testing. should help you narrow it down. gl.

[JoDaddy]

I think this may be some type of virus or something. I made a brand new pst file, opened Outlook, and started checking mail. I then made a new Address book. After restarting Outlook, the same problem came up. It's only o Windows 2000 (SP4) machines running Outlook 2003, though. XP machines are fine.

[mv520]

I would run windows update? and run office update

http://office.microsoft.com/officeupdate/d...=EC790020111033

[JoDaddy]

the computers are all up to date (as i stated in original post); I think we may try to put a really stripped down version of XP on them, since XP computers aren't having any problems.

[JoDaddy]

Update: I'll be deleting the profiles to see if they are somehow corrupt. Thanks again guys for all your help. :yes: Neowin rules!

[JoDaddy]

OK, so evidently I wasted a lot of thread space to find out that when I erased the profile and recreated it, it worked. So sorry guys, I'm still new to the "roaming profile" concept, and dont see how something like that could so easily become corrupted. Mods feel free to delete any memory of this thread to leave rrom for ones that actually help people.... :blush:

[sheril]

Error 0x80040116 occurs in case when the outlook pst files get corrupted or damaged. Outlook pst files contains the the entire data like emails, journals, tasks and appointments as well and are quite prone to corruption as it is hugely shared over the network. The pst file corruption can also be the outcome of malicious mail downloads.

Microsoft Outlook provides an integrated inbox repair tool called Scanpst tool. Scanpst comprises a hidden executable file known as scanpst.exe that is by default located in the Outlook folder. The location of this scanpst.exe for Windows 2000 with Outlook 2003 is following:

C:\Program Files\Common Files\System\Mapi\1033\NT

After locating the file you need to open it and within few minutes the scanpst tool will fix the corrupted pst files along with removing error 0x80040116 and restore the content in the desired location. However if the scanpst fails to fix the error then it implies that either the Outlook pst files have exceeded the 2GB limit or the they are severely damaged. Thus in such case you need to download a third party repair software called Outlook pst repair that will fix all the pst corruption concerned issues.