Jump to content


XP hangs at "Saving System Settings" when shutting down.

  • Please log in to reply
3 replies to this topic

#1 cesiel1990


    AMD is God

  • Joined: 22-October 05

Posted 28 October 2005 - 01:18

I have Windows XP and for some reason now whenever I log off or shut down my system it will get to "saving system settings" and just hang the mouse moves but it just stalls there. Anyone have any idea whats wrong and if so how to fix it?

#2 OxygenOne


    Constant Change

  • Joined: 14-December 04

Posted 28 October 2005 - 04:05

Since no one has answered your question, I will take a stab at it. According to this site:


During shutdown or reboot, Win XP may hang (stop responding) at the “saving your settings” screen. During such a hang, there is no response to Ctrl+Alt+Del; the mouse may or may not work. The problem may be intermittent.

This is a known bug in Windows XP, for which Microsoft has a supported fix. To learn how to get this patch, see MSKB 307274, “Windows XP Stops Responding (Hangs) During Windows Shutdown.” The necessary patch is included in Windows XP Service Pack 1, and also is now available on the Windows Update site under “Recommended Updates” for Win XP Professional, titled “Restarting Windows XP.” However, to find it, you may need to reconfigure how Windows Update appears for you, by enabling the Windows Update Catalog as follows: At the Windows Update page, click Personalize Windows Update at the left, and then Enable the Windows Update Catalog. Save your settings. This adds the Windows Update Catalog link in the left box. Click this link, then click Find updates for Microsoft Windows systems. Pick Windows XP in the drop-down list, click Search, take Recommended Updates, and find the “Restarting Windows XP” patch which references Q307274.

As a workaround, newsgroup correspondent “lou” resolved this problem by dismantling the Windows XP logon Welcome screen. In the Control Panel, click User Accounts, then click “Change the way users log on or off.” Uncheck the box that says “Use the Welcome screen.” This removes the initial logon screen with individual icons for each user and, instead, pops up the classic logon prompt that requires each user to type a user name and password.

It might be a little outdated, but it is a starting point.

Hope this helps
-- OxygenOne

#3 123dva



  • Joined: 22-June 05

Posted 28 October 2005 - 14:52

try this link too

#4 user name 2

user name 2


  • Joined: 06-January 05

Posted 28 October 2005 - 15:35

Might also want to try running the "User Profile Hive Cleanup Service"


That helped when I had the same problems as you with it hanging at the saving your settings bit with no activity for a long time.

Good luck.