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A computer shop's sales pitch: 'We remove Vista'


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#1 curme

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Posted 01 February 2008 - 01:28

A computer shop's sales pitch: 'We remove Vista'

After reading today's story about Windows Vista's first year, reader Bruce Finlayson of Seattle sent along this photo that he snapped in October outside a computer store in Milford, N.H. ...

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I made some calls to computer stores in Milford (pop. 15,000) and confirmed that the sign appeared in the window of A&D Computer, across the street from the town square. Shop manager Aaron Kaplan said they were prompted to put it up because so many people were having problems with Windows Vista, including compatibility issues with older software and trouble adjusting to the interface.

"A lot of people didn't like using Vista, and a lot of the manufacturers forced people to go up to Vista," he said.

What was the demand for the service? "We had a lot of people coming in and asking about it," Kaplan said. "Of all the signs we put up there the last two years, at least, we probably got the most response out of that one. A lot of people coming in."

Kaplan said they've since replaced it with a different message, but they're thinking about putting the Vista removal message back up

seattlepi.com


To remove a whole OS, even Vista, just to fix some problems sounds a little extreme.


#2 1Frothy

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Posted 01 February 2008 - 01:31

Just shows that the people running the store are technical noobs and haven't really got a clue.

So, do they sell Windows XP? What happens with the Vista license. Dodgy

#3 x9248

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Posted 01 February 2008 - 01:36

I guess I'm a noob too because I would do the same thing if I owned this shop. :rolleyes:

But yea they better include an XP license or else they are just pirates :p

#4 timmmay

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Posted 01 February 2008 - 01:38

So, do they sell Windows XP? What happens with the Vista license. Dodgy


You should be able to activate XP with a Vista licence. It's just a pain in the rear to do so.

#5 +Nik L

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Posted 01 February 2008 - 01:39

If there is a demand, and they satisfy that demand - fair play. My issue is with said demand and how informed it is!

#6 Hell-In-A-Handbasket

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Posted 01 February 2008 - 01:40

iv been requested to do the same to multiple computers.

people just didnt like the interface and wanted it off. Some new computers allow the user to downgrade back to XP. An HP system I did it to HP has a downgrade kit that puts XP on the system, and the Vista key is intact where they can re-do vista on it if they want.

but overall. i have done more downgrades to xp, then upgrades to vista


if people dont want Vista, ill explain and correct any misconceptions, but im not going to force them to use it. they bought the system, they can put XP on it if they want, its their system, not mine


Timmay: you can activate a Vista key on XP,, cant do it though the online activation, and you have to call MS, but its doable

#7 Rudy

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Posted 01 February 2008 - 01:44

awesome lol

i remember when i was still working at a tech support job and vista just came out.....so many people were calling for us to give them xp back (too bad we were an isp and couldnt do anything for them lol)

#8 Brody McKee

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Posted 01 February 2008 - 01:46

I ask the customer why they don't need Vista, and unless they have a good reason I proceed to politely explain to the customer that the person telling them not to get Vista is an idiot... and of course why.

#9 abecedarian paradoxious

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Posted 01 February 2008 - 01:46

Did they put up a sign that read: "We uninstall XP and install 98" just because it didn't work with older programs and had a different interface?

#10 vetLaura

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Posted 01 February 2008 - 01:46

I'd try and get Vista working for them first, and then install XP if and only if they really want. It's got to be an expensive business paying for two OSes..if that's what they have to do..

They've a right to have what they want on their PC, they just need someone else to do the installation for them!

#11 Rudy

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Posted 01 February 2008 - 01:49

I'd try and get Vista working for them first, and then install XP if and only if they really want. It's got to be an expensive business paying for two OSes..if that's what they have to do..

They've a right to have what they want on their PC, they just need someone else to do the installation for them!

if someone comes in with their pc and ask you to install XP (which he will pay for it), why do MS's job and try to sell vista?

#12 Hell-In-A-Handbasket

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Posted 01 February 2008 - 01:51

unless you payed for their comp, its not up to you.

and the person tellign them not to get vista is either a close friend of theirs, or them themselves. good job insulting a customer

I ask the customer why they don't need Vista, and unless they have a good reason I proceed to politely explain to the customer that the person telling them not to get Vista is an idiot... and of course why.



#13 Kaze23

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Posted 01 February 2008 - 01:53

Lol dumbasses.

#14 Yusuf M.

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Posted 01 February 2008 - 01:53

They're obviously trying to leech money from unsuspecting customers. I bet they charge money for XP and the installation. I hope those poor customers don't think Vista is a "bad" operating system. :|

#15 PricklyPoo

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Posted 01 February 2008 - 01:54

I ask the customer why they don't need Vista, and unless they have a good reason I proceed to politely explain to the customer that the person telling them not to get Vista is an idiot... and of course why.



So if a paying customer asks for you to put XP on their machine, you will tell them they are an idiot?

I'm sure business isn't going too well for you...



And the sign seems like a good way to make money, I see nothing wrong with it. Lots of beginner computer users don't like change so they will pay good bucks to get XP back on.



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