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Does Neowin delete member accounts?


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#1 Steven P.

Steven P.

    aka Neobond

  • Tech Issues Solved: 88
  • Joined: 09-July 01
  • Location: Neowin HQ

Posted 23 April 2008 - 13:36

It was suggested in another thread that this be posted for clarity, so here goes.

Should a Neowin member choose not to participate on Neowin anymore, there are 2 things you can do..

1). Log out, don't come back.

2). Clear out your profile (personal stuff like email address and IM addresses) and anything else that you deem personal, then follow step 1.

If we continually deleted accounts, we would have a small member base, every now and again we send out an email reminding in-active members of their accounts at Neowin, there is a criteria for those mails being sent out:

- You have more than 10 posts.
- You chose to receive emails from the administrator.
- You have entered a correct email address that is valid and active.
- You haven't logged in for 6 months or more.

So really it is entirely up to you as a member if you want to be part of Neowin or not.

Neowin also never deleted a members contribution to the board, so in saying this please be sure you don't post sensitive information (such as your home address, or anything that can be linked to you personally). In certain cases Neowin will remove personal information on request, but we will not wipe a members post tally, that only serves to screw up untold numbers of topics and posts.

Additionally, we will every now and then delete dupe accounts and spammer accounts to make way for those names to be used by [future] genuine members, we have also in the past deleted accounts that have been inactive for a long time and a member has requested to use that inactive name. In the case of someone registering, never having posted and was only active in the same week (up to a year or more ago) means we will also delete it on request, should a member want to use that member name.

Last but not least, Neowin does not sell, give out or misuse your email address, ever. In fact, we probably send less "board mails" than any other board, other than the automated subscription to topics you yourself can activate (and disable) at will.


#2 Lt-DavidW

Lt-DavidW

    Neowin Mafia Don

  • Joined: 04-October 03
  • Location: Newcastle upon Tyne
  • OS: Windows 8.1

Posted 23 April 2008 - 14:12

If we continually deleted accounts, we would have a small member base

But what good is a large member base of inactive users?

I would think that deleting users who have made 0 total posts and not logged in for at least 12 months is a safe move.

#3 OP Steven P.

Steven P.

    aka Neobond

  • Tech Issues Solved: 88
  • Joined: 09-July 01
  • Location: Neowin HQ

Posted 23 April 2008 - 14:13

But what good is a large member base of inactive users?

I would think that deleting users who have made 0 total posts and not logged in for at least 12 months is a safe move.

We do that every now and then already.

Edit: We haven't done that for ages, we will look into this. Some members register just to see the hidden forums.

#4 Sophism

Sophism

    Neowinian Senior

  • Joined: 05-December 03
  • Location: Greenbelt, MD

Posted 23 April 2008 - 14:18

yeah deleting users is always a bad idea, mainly because you either delete posts with that user, or you suddenly have posts with no author.. Then things just get messy

#5 vetmarkjensen

markjensen

    Linux noob since Red Hat 5.1

  • Joined: 02-October 03
  • Location: Middle Tennessee
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  • Phone: Android and iPhone

Posted 23 April 2008 - 14:19

I've always agreed that sending staff/admins to delete accounts is stupid. In addition to the points you already made, snapshots of these posts are recorded on archive.org, so there is no way that the Neowin gods can make a suddenly regretful user just disappear.

#6 vetFred Derf

Fred Derf

    Klaatu barada nikto

  • Joined: 30-December 02
  • Location: ɐpɐuɐɔ 'oʇuoɹoʇ

Posted 17 May 2008 - 04:34

yeah deleting users is always a bad idea, mainly because you either delete posts with that user, or you suddenly have posts with no author.. Then things just get messy

Threads with no author post and thus no subject make absolutely no sense. It really mucks up the database.

We have done at least one mass pruning of zero post users. Perhaps that was done during a board upgrade.

#7 Smigit

Smigit

    Neowinian Senior

  • Joined: 10-September 04
  • Location: Brisbane Australia

Posted 17 May 2008 - 04:46

I dont agree with deletion either.

On an aside I registered here on September 10 2004 but didnt post on the forums until Jan 25 2005, so 4 months. I still came daily, read news and such just didn't post. Duno why but I tend to ghosts forums a bit until I jump in and really join in with the discussions. Probably see a similar behaviour on other forums I visit. So yeah, I don't like post count being a bar for whether a user should be deleted or not and it's really not necessary.

#8 +Wannes

Wannes

    iCommand ⌘

  • Joined: 03-January 04
  • Location: Belgium
  • OS: Windows 8.1
  • Phone: iPhone 5

Posted 05 June 2008 - 16:44

I feel you must delete based on "Last login date" rather than on their post count. I'm sure we have some lurkers around.

Edited by Couch Potato, 05 June 2008 - 17:05.


#9 Arkaic

Arkaic

    Three months & I still remember it...

  • Joined: 28-January 04
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  • Phone: Nokia 928 Black

Posted 05 June 2008 - 16:52

edit:snipped

Edited by Cierro, 05 June 2008 - 16:59.


#10 +Wannes

Wannes

    iCommand ⌘

  • Joined: 03-January 04
  • Location: Belgium
  • OS: Windows 8.1
  • Phone: iPhone 5

Posted 05 June 2008 - 16:55

edit: snipped

My apologies.

Edited by Couch Potato, 05 June 2008 - 17:05.


#11 Popcorned1

Popcorned1

    Neowinian Senior

  • Joined: 03-October 04

Posted 05 June 2008 - 17:13

Users that never logged in (7 day limit)
Users that never activated (7 day limit)

^ These are the useless ones and should be removed. They add no value to the community at all and are only inflating your member count.

An accurate member count will make you work harder for those members you have. You already lost the members who aren't staying, why keep them usable valuable database storage?

#12 E=MC2

E=MC2

    Neowinian

  • Joined: 18-November 08

Posted 21 November 2008 - 07:49

But what good is a large member base of inactive users?


Makes the site look better
,it all has to do with psychology ,people are more likely to join a website with 200,000 members then a website with only 20,000

#13 DanManIt

DanManIt

    Neowinian Senior

  • Joined: 25-December 03

Posted 23 December 2008 - 14:16

Makes the site look better
,it all has to do with psychology ,people are more likely to join a website with 200,000 members then a website with only 20,000


Exactly. Higher member count makes the forum look bigger. Personally, it doesn't affect me any way so i'm not going to worry about it

#14 ZeroHour

ZeroHour

    Neowinian

  • Joined: 30-April 04
  • Location: Scotland

Posted 05 February 2009 - 16:18

Users that never logged in (7 day limit)
Users that never activated (7 day limit)

^ These are the useless ones and should be removed. They add no value to the community at all and are only inflating your member count.

An accurate member count will make you work harder for those members you have. You already lost the members who aren't staying, why keep them usable valuable database storage?

I hope no one goes on holiday for 2 weeks without net access if that was the policy. Any forums I run also never delete accounts. I for example forget to login sometimes for ages until I go to post but by this standard I would lose my account and if that happened I probably wouldnt bother registering again.

#15 08993

08993

    It burns!

  • Joined: 23-January 02

Posted 28 January 2010 - 19:16

Well, for British members, unless Neowin has applied to Information Commissioner’s Office in order to act as a Data Controller it has no legal right to retain personal information of any kind. Of course, if Neowin considers itself exempt to EU or UK data-protection laws, which requires all personal data to be destroyed after the purpose it is used for is completed, there is no problem.

Considering a member can delete all personal data from their profile, all the remains in effect a username which is hard to claim as "personal information", however if Neowin also retains the email address used for registration it's another matter entirely.