15 replies to this topic

[steppenwolf]

She can not find an instruction manual. She is ready to take the PC back to 'Best Buy'. She keeps breaking it due to lack of knowledge. It is a Hewlet-Packard.

Thanks in advance.

[Snakehn]

Press the F1 Key?

This might help too...
http://gizmodo.com/5...-complete-guide

[acnpt]

Perhaps just buy her a basic book.
This one even has a dvd with it, or this book by microsoft. Shame you can't 'look inside' yet.

[davehc]

I have always found it difficult to use information online, if it is of great length, but this is about the best one around at the moment. It is PDF format. You could print it out, of course, but it is immense! I have uploaded it to here:

http://www.verzend.b...ndows7-pdf.html

[steppenwolf]

Thank you all.

[neodorian]

How exactly is she "breaking" it? When in doubt, search in the search box that comes up when you hit the start button. I assume from your avatar that you are more familiar with Mac OS. The search box is essentially the same as Spotlight on a Mac and will help even the biggest noob find their program. Otherwise I'm not sure what to say. If there is something specific she wants to do that she is failing at, post it here and someone can probably give advice.

[steppenwolf]

neodorian, on Nov 13 2009, 14:15, said:

How exactly is she "breaking" it? [1]

When in doubt, search in the search box that comes up when you hit the start button. I assume from your avatar that you are more familiar with Mac OS. [2]

The search box is essentially the same as Spotlight on a Mac and will help even the biggest noob find their program. Otherwise I'm not sure what to say. If there is something specific she wants to do that she is failing at, post it here and someone can probably give advice. [3]

[1] she pressed log off, then shut down. That messed up her PC. Tech support told her to just press shut down.

[2] No. I just like the image.

[3] I forget all of the problems that she had. She has been trying to get it to work for days. She said that The buttons are hidden and in different places.

She had to get a new driver.

She thought that she backed up MY Documents to an external hard drive, only to find out that she only put the icon on her external drive. She had to take her old PC to a repair shop to retrieve her info.

She also got the new version of microsoft Office. It looks different too.

Edited by steppenwolf, 14 November 2009 - 00:33.

[corrosive23]

She's a moron. My 60 year old father has no problems using it and he's had a pc for only like 5 years.

[XerXis]

steppenwolf, on Nov 14 2009, 02:03, said:

[1] she pressed log off, then shut down. That messed up her PC. Tech support told her to just press shut down.

[2] No. I just like the image.

[3] I forget all of the problems that she had. She has been trying to get it to work for days. She said that The buttons are hidden and in different places.

She had to get a new driver.

She thought that she backed up MY Documents to an external hard drive, only to find out that she only put the icon on her external drive. She had to take her old PC to a repair shop to retrieve her info.

She also got the new version of microsoft Office. It looks different too.

number one sounds like bull**** to me

But i agree, getting used to windows 7 can be hard for someone who is used to xp and not confident about computers. However, breaking it? I don't believe that. If she really is breaking stuff you should give her a restricted account to protect her from her own actions.

[steppenwolf]

XerXis, on Nov 14 2009, 04:11, said:

number one sounds like bull**** to me [1]

But i agree, getting used to windows 7 can be hard for someone who is used to xp and not confident about computers. However, breaking it? [2]

I don't believe that. If she really is breaking stuff you should give her a restricted account to protect her from her own actions. [3]

[1] yea, me too. Does anyone know if this is true.

[2] I meant messing something up.

[3] It is her PC at a different residence.

[azz0r_wugg]

Sounds like she shouldnt be using a computer without supervision.

[davehc]

corrosive23, on Nov 14 2009, 10:05, said:

She's a moron. My 60 year old father has no problems using it and he's had a pc for only like 5 years.

Harsh and rude for someone you don't even know, don't you think? (And entirely unhelpful)

But, No.1 is rubbish - Tell her to try a more competent Tech Support person.
No 3 is the only problem she is having. Migrating from XP to Windows 7, and bypassing Vista, is, without argument, a learning experience. But it does seem that she is one of the many unfortunates in the world who appear to have more problems than other´s. Pressing keys willy nilly, is probably not the best way to provide the "learning " experience, so the advice given is sound. Open up another user account for her without Admin priviliges.

[scaramonga]

davehc, on Nov 15 2009, 05:41, said:

Harsh and rude for someone you don't even know, don't you think? (And entirely unhelpful)

I agree, but that's Neowin for ya

[corrosive23]

Harsh but true. Welcome to life snowflake.

[davehc]

corrosive23, on Nov 16 2009, 02:56, said:

Harsh but true. Welcome to life snowflake.

I that is for me, I find "snowflake" offensive also. Are you unable to post without such comments? I am not totally clear what a "snowflake" is in relation to a human, but I am 75 years old and have been around people (and computers) of all brands for many years so am well aware of what "life" is. There are many people who you might view as a moron in one field, who have expertise that would excel yours in others. (In your case, intelligent, polite, communication).

Scaramonga. "agree, but that's Neowin for ya ". I sincerely hope not. This is a highly rated site in computer know how. I am an infrequent visitor but am hoping to increase my activity. However, I don't think I would be able to ride such waves for long, as you can already see!

Edited by davehc, 16 November 2009 - 05:57.