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Losing internet connection

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#1 david


    Android Aficionado

  • Joined: 10-June 02
  • Location: Dallas Texas
  • OS: Windows 10 Insider Preview; Android 5.0.2; Chrome OS; Android Wear 5.1.1
  • Phone: Samsung Galaxy S6 edge

Posted 23 January 2010 - 21:42

Every once and while, I will be surfing the web and my connection will drop. I get a yellow exclamation mark on my network icon. The only way to fix it is to do a power cycle on the router and modem and then reboot. Sometimes that will not work. I have tried a new router, still does it. Replaced the cable line, still does it. Bypassed the router, still does it. I have a SB5100 connected via ethernet. Is my modem supported on Windows 7 Ultimate x64?

#2 +allan


    Neowinian Senior

  • Tech Issues Solved: 1
  • Joined: 01-February 04
  • Location: New Jersey, USA

Posted 24 January 2010 - 14:08

It's either a problem with your ISP, your modem or your network card. Easiest way to better isolate the issue is to connect another computer to the same modem / router and see if the problem persists. The fact that it's intermittent certainly makes it harder to diagnose.

Edited by allan, 24 January 2010 - 14:08.