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Losing internet connection


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#1 david

david

    Senior Neowinian

  • Joined: 10-June 02
  • Location: Dallas Texas
  • OS: Windows 8.1; Android 4.4.4; Android "L"; Chrome OS
  • Phone: Nexus 5 // Nexus 4 // LG G2

Posted 23 January 2010 - 21:42

Every once and while, I will be surfing the web and my connection will drop. I get a yellow exclamation mark on my network icon. The only way to fix it is to do a power cycle on the router and modem and then reboot. Sometimes that will not work. I have tried a new router, still does it. Replaced the cable line, still does it. Bypassed the router, still does it. I have a SB5100 connected via ethernet. Is my modem supported on Windows 7 Ultimate x64?


#2 +allan

allan

    Neowinian Senior

  • Joined: 01-February 04
  • Location: New Jersey, USA

Posted 24 January 2010 - 14:08

It's either a problem with your ISP, your modem or your network card. Easiest way to better isolate the issue is to connect another computer to the same modem / router and see if the problem persists. The fact that it's intermittent certainly makes it harder to diagnose.

Edited by allan, 24 January 2010 - 14:08.