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my mouse gets stuck at random


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#1 jerry53

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Posted 19 March 2010 - 12:13

my mouse gets stuck at random i dont jnow what has been causing this ,i checked the temps they are fine,no hardrive sound,i checkted with seatools no problem,my gaming is hugelys affected with my mouse problems and when scanned by avg there is a virus identified as clean.exe a trojan but when i try to remove it the system just hangs now i think i want to move to 7 but i want to ascertain whether it is a software problem or a hardware one,i tried booting in safe mode still i had the same problem.


#2 MikeChipshop

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Posted 19 March 2010 - 12:14

Stop typing 'Random'



On a serious not... have you tried reinstalling it?

#3 +Nik L

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Posted 19 March 2010 - 12:16

Here, I think you are missing a few of these: . . . .

#4 Phenom II

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Posted 19 March 2010 - 12:19

Open task manager, check which process is jumping up to 100% CPU usage at the time the mouse freezes

#5 OP jerry53

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Posted 20 March 2010 - 02:11

Stop typing 'Random'



On a serious not... have you tried reinstalling it?

yes i did reinstall the drivers.

#6 Nightwind Hawk

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Posted 20 March 2010 - 02:49

So since you currently have a virus... and you want to upgrade to Windows 7, perhaps the best idea would be to reformat and start fresh with Windows 7? In other words... don't upgrade, perform a clean install. Backup just your documents and stuff (not programs) onto an external harddrive, and then be sure to scan those folders BEFORE copying them back after you install Windows 7.

If you still have problems after this... then it would isolate it to hardware (perhaps your mouse is bad??? - does the keyboard freeze too?)


Viruses/adware can affect safemode too because they might load their own shell and it'll still start all the bad things you tried to prevent from starting....

You can try to remove clean.exe if you want.... let us know if you want help on that but it probably will be easier and more worthwhile just to start fresh.

#7 OP jerry53

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Posted 25 March 2010 - 17:18

no sir the keyboard does not freeze ,i will be upgrading to7 once i find out where i can dump my 400 gb of data. while it gets stuck it also scrolls up a littele during that time.

#8 Kaos2110

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Posted 26 March 2010 - 12:47

Is this an actual external USB mouse, or a Trackpoint/nipple built into a laptop keyboard?
Even if that's not the specific device you're using, let us know if you have one, it all helps.

#9 +jamesyfx

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Posted 26 March 2010 - 12:52

It must be a regular USB mouse, unless the OP plays games with a trackpad or something. It'd be very peculiar but I guess it is technically possible.

What brand of mouse is it? And are you using a Mouse Mat? If not, try and find a soft one which is a plain colour. Should net you an optimal tracking surface.

#10 Kaos2110

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Posted 26 March 2010 - 15:05

Aye, but I was wondering whether or not he was using a laptop with one built in. Perhaps it's getting caught while he's gaming.
I know on IBM/Lenovo models the Trackpoint is prone to wandering upwards when jogged, I wouldn't be surprised if it affected other brands.

Check on the manufacturers website for newer firmware/drivers. What kind of mouse is it?

#11 Overlength

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Posted 27 March 2010 - 13:07

Could it be something to do with DPC latency? Some bad drivers cause huge spikes in latency in fixed intervals. This would cause the mouse pointer to get stuck momentarily, and also skipping of audio and video.

#12 CronicHazel

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Posted 28 March 2010 - 18:36

If it is a wireless mouse, it could be there is wireless interference from any wireless adaptors or powerful speakers. :o

#13 +Chsoriano

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Posted 05 April 2010 - 22:35

I'm having this same problem too, it has happened at random times in the past, but now it is happening every day, started a couple days ago. Clean reformat.

#14 OP jerry53

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Posted 08 April 2010 - 09:16

i solved this stupid problem,the reason for all this was a dirty mouse trackpad which had torn off and some membranes of the cloth were getting inside the led sensor and hampering its operation,actually it was my sister who discovered it by accident .I feel like a huge fool now the admin can now kill this thread.