600,000 pre-orders of iPhone 4, Apple says sorry for issues

Apple said on Wednesday that it had received over 600,000 pre-orders for the iPhone 4.

Pre-orders for the new device began yesterday and quickly sold out by the end of the day for those in the U.S. Many customers were left frustrated and confused by a series of website failures throughout the day. Technology Blog Gizmodo reported that AT&T's ordering system also exposed customers private information, with some customers seeing other users credit card information and addresses.

Apple confirmed the "system malfunctions" in a press statement issued today and apologized to those who encountered difficulties. Apple's new iPhone 4 is scheduled to go on sale on June 24. The new device includes a front-facing camera with video chat, a 3-axis gyroscope and an improved 5MP camera that can capture HD video.

Yesterday Apple and its carrier partners took pre-orders for more than 600,000 of Apple's new iPhone 4. It was the largest number of pre-orders Apple has ever taken in a single day and was far higher than we anticipated, resulting in many order and approval system malfunctions. Many customers were turned away or abandoned the process in frustration. We apologize to everyone who encountered difficulties, and hope that they will try again or visit an Apple or carrier store once the iPhone 4 is in stock - Apple

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c&p: from zdnet:
-----
Seriously, at some point yesterday, customers were reporting unauthorized access to other customers' accounts - but nothing really came of that. Customers were reporting that their orders had gone through - and then were being canceled. Customers were reporting multiple charges to their credit cards.

But today, no one is talking about that. The only headline that matters today is: “Apple pre-sells 600,000 iPhones; Far exceeds expectations.”
---

Magallanes said,
c&p: from zdnet:
-----
Seriously, at some point yesterday, customers were reporting unauthorized access to other customers' accounts - but nothing really came of that. Customers were reporting that their orders had gone through - and then were being canceled. Customers were reporting multiple charges to their credit cards.

But today, no one is talking about that. The only headline that matters today is: “Apple pre-sells 600,000 iPhones; Far exceeds expectations.”
---

The canceled preorders came from being sold out and the system getting rid of the ones that it shouldn't have been allowed to preorder in the first place more than likely thought can't know that unless someone decides to explain why that happened. The multiple charges was the fault of the users themselves. Anyone who shops online should know not to click the submit link on any purchase form on the last step more than once or it has a chance to double charge. World of Warcraft, Newegg, and even Dell have at various times had warnings about doing it. The unauthorized access is a serious issue but seems to be tied to the system being overloaded. If the system is no longer overloaded, its yesterdays news that is now only the concern of the people that were affected by it and the engineers that need to fix the issue.

ask yourself "truthfully":what's so great about just a phone? it's not as if it's a $10 thing. it's not a cheap toy. there are many better phones out there. and probably spend the money wisely elsewhere.
when i look at it, same old look and same old small screen. and icons are everywhere.

about Foxconn. the price you pay for that damn phone is a worker's annual salary. spend on something meaningful at least.

warr said,

about Foxconn. the price you pay for that damn phone is a worker's annual salary. spend on something meaningful at least.

I know I am fail at math, but how does $132 a month equal $500-$600 after 12 months? Thats before they got their pay increases. Now they get paid $292 a month. Don't post numbers if you didn't even both to look them up.

Obviously $292 a month is a joke of a paycheck anyway, but not as bad as warr is claiming it is.

imagine this device is immediately available to other carrier in the mean time,might set another new
Iphone record as well.This is just a pre-order(LOL)

Would like to know how many people are ditching their old iPhones for the new one. I am willing to bet most of these pre-orders are people upgrading their phones, not new phone users, thus keeping the number of iPhone users in the world about the same.

techbeck said,
Would like to know how many people are ditching their old iPhones for the new one. I am willing to bet most of these pre-orders are people upgrading their phones, not new phone users, thus keeping the number of iPhone users in the world about the same.

I'm an upgrade user. Switched from Verizon Wireless to get the iPhone 3GS last year and couldn't be happier with it. The thing works amazingly well and is fast and fluid with what it does. I wasn't planning to upgrade this year, but when they announced that they were pushing forward the upgrade dates for everyone I couldn't resist. My experience with iPhone has been extremely positive. I'm surrounded by people at work with smartphones so I get to see what is going on with the other platforms and nothing really compels me to switch . Android seems like a lot more fun for people who consider themselves "hacker" types. My buddy loves messin with new ROMs and such. It seems like a very good platform for what he enjoys. I just like that my iPhone works for everything I need and doesn't crash on me.

Shadrack said,

I'm an upgrade user. Switched from Verizon Wireless to get the iPhone 3GS last year and couldn't be happier with it. The thing works amazingly well and is fast and fluid with what it does. I wasn't planning to upgrade this year, but when they announced that they were pushing forward the upgrade dates for everyone I couldn't resist. My experience with iPhone has been extremely positive. I'm surrounded by people at work with smartphones so I get to see what is going on with the other platforms and nothing really compels me to switch . Android seems like a lot more fun for people who consider themselves "hacker" types. My buddy loves messin with new ROMs and such. It seems like a very good platform for what he enjoys. I just like that my iPhone works for everything I need and doesn't crash on me.

Androids can do the same things and more and you are not limited in what you can and cannot do. Why I like androids over the iPhone. Androids are for people who want to do more and what they want. Also, my android has never crashed on me unless i did something stupid. I also have people who have the iPhone and BBs all around me at work. Tried a BB for personal use for about a day before I returned it. I like BBs for work but for me they dont suit me for personal use.

techbeck said,

Androids can do the same things and more and you are not limited in what you can and cannot do. Why I like androids over the iPhone. Androids are for people who want to do more and what they want. Also, my android has never crashed on me unless i did something stupid. I also have people who have the iPhone and BBs all around me at work. Tried a BB for personal use for about a day before I returned it. I like BBs for work but for me they dont suit me for personal use.

iPhone limits what you can do? So you can't download apps from the app store when you want or use the camera when you want? You can't make phone calls or text when you want? What limit are you talking about? Both OS's have the ability to make phone calls, text, send/receive video, surf the web, take pictures, and send/receive email.

Based on your past posts I know that you cry about not being able to view flash files. That is about as legit as me crying about not being able to play DOS games in there original code on the XBox. Flash files were not created for mobile media and not even Android has a fully stable version of the Flash player out. Just like anyone else, if you want your old material on a new platform, you need to remake it. iPhone apps don't work on Andriod without remaking the material and iPhone apps came before Andriod apps but you don't see anyone whining about that. Get off the "OMG NO FLASH" bandwagon already as it got old a long time ago.

Developers can make any app they want for the app store as long as it is not copying something and infringing on its copyrights and as long as it is suitable material for all audiences. The only real limit deals with pornography which is smart since it is Apple that has to deal with lawsuits when the app store doesn't stop a 14 year old from dl'ing XXX material.

Android phones and the iPhone do the exact same things and in the case of the new iPhone, there are some things the Android phone can't even do yet (real useful video editing for starters).

Seriously get off the bandwagon or stop posting your baseless anti Apple rhetoric. You cried when I went to the Android post and called you out on your hypocrisy because I said I liked iOS over Android on an Android post. Now you are here doing the same thing I did. This article has nothing to do with Android so go away.

What I find really funny is that people upgrade their iPhone whenever a new model is released. The changes in the phone are not that significant (cept maybe the 3g) and only adds features that should of been included in the first gen of the phones. Case in point the iPad....doesnt have a camera but there is a space for one. In a year or so when v2 comes out, people will have to shell out an additional $500+...if it is included in v2.

Maybe I am missing something.

techbeck said,
What I find really funny is that people upgrade their iPhone whenever a new model is released. The changes in the phone are not that significant (cept maybe the 3g) and only adds features that should of been included in the first gen of the phones. Case in point the iPad....doesnt have a camera but there is a space for one. In a year or so when v2 comes out, people will have to shell out an additional $500+...if it is included in v2.

Maybe I am missing something.

I do not think you missed anything but............. The strategy worked so well that now MS is going to copy it with WP7.
The problem is that usually the first one is the winner..... the second is nothing.....

techbeck said,
What I find really funny is that people upgrade their iPhone whenever a new model is released. The changes in the phone are not that significant (cept maybe the 3g) and only adds features that should of been included in the first gen of the phones. Case in point the iPad....doesnt have a camera but there is a space for one. In a year or so when v2 comes out, people will have to shell out an additional $500+...if it is included in v2.

Maybe I am missing something.

I make it a habit of buying one generation, and skipping the next. The firmware updates and software keep me content for another year. I'm sticking with my 3GS and will get the fifth generation phone. And I'll be doing the same with the iPad. I'm not going to pay the price of admission again just for a camera. That's too big of a camera for me.

techbeck said,
What I find really funny is that people upgrade their iPhone whenever a new model is released. The changes in the phone are not that significant (cept maybe the 3g) and only adds features that should of been included in the first gen of the phones. Case in point the iPad....doesnt have a camera but there is a space for one. In a year or so when v2 comes out, people will have to shell out an additional $500+...if it is included in v2.

Maybe I am missing something.

People buy the features that they feel are worth the price. I'm really tired of the whole "features that should have been there in the first place" complaint. Apple has to make it to sell at a certain price point. Features get cheaper as technology improves, and thus can be included. Is there planned obsolescence at play here? Absolutely. Point me to a single tech market where there isn't any planned obsolescence going on. Apple didn't invent the trend they just follow it.

The reason why the iPad has sold so well is because Apple was able to bring it in at a $499 price point.

Who the hell wants to use an iPad to take pictures with? My netbook as a front facing camera on it, would you like to run around with it taking pictures of stuff? The next iPad will probably have a front facing camera on it. I seriously doubt there will be a rear facing camera w/ a decent MP rating on the iPad because it just isn't appropriate for the target market or form factor. Next iPad will have a higher resolution. I bet the whole "retina" marketing will be applied to the next line of Apple products.

Shadrack said,

People buy the features that they feel are worth the price. I'm really tired of the whole "features that should have been there in the first place" complaint. Apple has to make it to sell at a certain price point. Features get cheaper as technology improves, and thus can be included. Is there planned obsolescence at play here? Absolutely. Point me to a single tech market where there isn't any planned obsolescence going on. Apple didn't invent the trend they just follow it.

+1

600,000 units statewide...I wonder what the world tally is? Probably somewhere around 2 million.

Not bad for one day at all.

KeR said,
600,000 units statewide...I wonder what the world tally is? Probably somewhere around 2 million.

Not bad for one day at all.

I'm sure there's plenty of people like me who are waiting for the white version as well. It seems like the iPhone 4 is a big enough shift from the other models that more people than usual want the upgrade.

KeR said,
600,000 units statewide...I wonder what the world tally is? Probably somewhere around 2 million.

Not bad for one day at all.

World Wide stats will be out from Apple before Apple even releases it World Wide

KeR said,
600,000 units statewide...I wonder what the world tally is? Probably somewhere around 2 million.

Not bad for one day at all.


I think this includes some other countries like the UK and Canada, doesn't it?

DomZ said,

I'm sure there's plenty of people like me who are waiting for the white version as well. It seems like the iPhone 4 is a big enough shift from the other models that more people than usual want the upgrade.

Yeah. 3GS didn't generate as much buzz as this that is for sure. But the 3GS was a pretty small upgrade from the 3G. Most people who already had 3G iPhones were pretty "meh" about it.

So have you guys already bought the "Iphonewin" and "neoPhone" domains yet? I wondered because lately all I see in your feeds is iPhone this, iPhone that. Please give it a rest already.

And before some fanboi bursts a vein, I *was* an iPhone owner since the 2G launch and my brothers and sisters, sometimes you just need to move on.

Wouldn't be such a bother if there wasn't such a plethora of other handsets out there that completely annihilate any xG iPhone...but there is.

zkid2010 said,
So have you guys already bought the "Iphonewin" and "neoPhone" domains yet? I wondered because lately all I see in your feeds is iPhone this, iPhone that. Please give it a rest already.

And before some fanboi bursts a vein, I *was* an iPhone owner since the 2G launch and my brothers and sisters, sometimes you just need to move on.

Wouldn't be such a bother if there wasn't such a plethora of other handsets out there that completely annihilate any xG iPhone...but there is.

Neowin just reports on the tech news. Apple has been making lots of it, for better or for worse.

NeoTrunks said,

Neowin just reports on the tech news. Apple has been making lots of it, for better or for worse.

But damn the person who speaks anything ill towards Apple lol. Even when the article itself states that Apple did something wrong, pointing it out on here will get you trolled to death.

shakey said,

But damn the person who speaks anything ill towards Apple lol. Even when the article itself states that Apple did something wrong, pointing it out on here will get you trolled to death.

Damn the lot of Neowin then . Whenever any news, good or bad, is posted about Apple, the haters flock to it like pigs in mud. Bad news for Apple = Anti Apple evangelists coming in and saying "I told you so". Good news for Apple = nerd rage.

NeoTrunks said,

Damn the lot of Neowin then . Whenever any news, good or bad, is posted about Apple, the haters flock to it like pigs in mud. Bad news for Apple = Anti Apple evangelists coming in and saying "I told you so". Good news for Apple = nerd rage.

I think that is acceptable I'm sure we have all been a part of a horrible downward sloping topic.
What would help, is that people don't take things personally. Just because someone does not like the same company and states that something they did may be bad, they are not saying you are bad or making fun of you. But that's how people take it, and they end up with a flame war because they can not differentiate personal from general opinion. Sort of like when I say I hate so and so movie that you loved; you would feel a little bit personally hurt that I didn't share the same feeling. Odd way us humans operate.
Taking the side of any company you do not own yourself is most likely the wrong side, as no company has your interest in their mind, except for your $$$. We would all do better to be a little more critical of big business.

zkid2010 said,
So have you guys already bought the "Iphonewin" and "neoPhone" domains yet? I wondered because lately all I see in your feeds is iPhone this, iPhone that. Please give it a rest already.

And before some fanboi bursts a vein, I *was* an iPhone owner since the 2G launch and my brothers and sisters, sometimes you just need to move on.

Wouldn't be such a bother if there wasn't such a plethora of other handsets out there that completely annihilate any xG iPhone...but there is.

Tech news is tech news. As NeoTrucks already pointed out: Apple is making a lot of news recently and Neowin has to pay their bills. If they posted news articles that stated "This just in from Microsoft: Nothing is new" then Neowin wouldn't be able to generate any ad revenue and would not be able to pay for their servers.

But it is clear the Apple news generates a LOT of clicks. Just look at the number of people who click on it just to complain about the news being about Apple just like yourself? If you don't want to support Apple related news, then you hold the power. Don't click on the link. Don't write a comment in the comment box which further increases the "buzz" around the article no matter what you say.

shakey said,

What would help, is that people don't take things personally.

This. If someone wants to troll be prepared to be flamed by someone who calls you out. Neither person needs to take it personally though.

NeoTrunks said,

Damn the lot of Neowin then . Whenever any news, good or bad, is posted about Apple, the haters flock to it like pigs in mud. Bad news for Apple = Anti Apple evangelists coming in and saying "I told you so". Good news for Apple = nerd rage.

It's not just Apple. MS fanboys come out and flame Apple lovers, XBL fanboys flame PSN, PSN flame XBL, Apple flames MS. It's always gonna happen. Give it up! Neither one of them is worse than the other. It gives those fans of whatever platform that do respect the others a bad name. I like MS over Apple, I'm not gonna flame anyone for it. When I see or hear someone go after MS for no valid reason, I'll sometimes say something.

In the end, nothing anyone says here is going to get it to stop and this comment is just as pointless as the rest.

.Neo said,
It's funny how some people just can't deal with Apple's success.

Are you serious? That's what you think it is??? <snipped>

Edited by PL_, Jun 17 2010, 9:36am :

It is pretty sad that Apple and AT&T couldn't have been more prepared for this. I read on Engadget that AT&T claims that if you got your pre-order in before Noon yesterday (unclear about what timezone) then you will have the iPhone 4 on the release day (24th). Afternoon it will be on the 25th or some later date. Apple's website is still taking pre-orders but claiming they won't ship until July 2nd, now.

I share others' frustration at Apple and AT&T. I spent about 40+ minutes pinging both websites trying to get through all the error messages to place my order. My order was submitted 40 minutes before 12pm eastern time, so hopefully I will get it on the 24th or 25th.

This is a common Internet theme that really needs to be worked out. The Internet is pretty much unusable every Black Friday, for instance. Companies like AT&T and Apple need to come up with a better system that is more fair. No doubt AT&T's "First come, first serve" online web order policy is severely flawed when AT&T can't keep their web site up and running properly. They should just be upfront with everything and leave it to a random draw. I think that something like "If pre-orders on the 15th exceed the number of units that will be available then a random drawing will be taken". That might relieve some of us from hitting the refresh button ever 2 minutes because we are worried about not getting one on release and thus contributing to the site stability problems.

The problem for administrators with these cart systems is that all requests are dynamic. Pretty much nothing can be cached by a high-performance middleware server like Varnish, so your database servers and application servers have to handle all the load. You can reduce the load on your database server with fragment caching, but your application server will still take all of the requests.

AT&T apparently didn't realize the demand for the phone and got caught with their pants down. It's obvious their server environment isn't quickly scalable.

Shadrack said,
It is pretty sad that Apple and AT&T couldn't have been more prepared for this. I read on Engadget that AT&T claims that if you got your pre-order in before Noon yesterday (unclear about what timezone) then you will have the iPhone 4 on the release day (24th). Afternoon it will be on the 25th or some later date. Apple's website is still taking pre-orders but claiming they won't ship until July 2nd, now.

.

If you pre-ordered before 4:30PM Eastern then you are getting your phone on the 24th.

Shadrack said,
It is pretty sad that Apple and AT&T couldn't have been more prepared for this. I read on Engadget that AT&T claims that if you got your pre-order in before Noon yesterday (unclear about what timezone) then you will have the iPhone 4 on the release day (24th). Afternoon it will be on the 25th or some later date. Apple's website is still taking pre-orders but claiming they won't ship until July 2nd, now.

I share others' frustration at Apple and AT&T. I spent about 40+ minutes pinging both websites trying to get through all the error messages to place my order. My order was submitted 40 minutes before 12pm eastern time, so hopefully I will get it on the 24th or 25th.

This is a common Internet theme that really needs to be worked out. The Internet is pretty much unusable every Black Friday, for instance. Companies like AT&T and Apple need to come up with a better system that is more fair. No doubt AT&T's "First come, first serve" online web order policy is severely flawed when AT&T can't keep their web site up and running properly. They should just be upfront with everything and leave it to a random draw. I think that something like "If pre-orders on the 15th exceed the number of units that will be available then a random drawing will be taken". That might relieve some of us from hitting the refresh button ever 2 minutes because we are worried about not getting one on release and thus contributing to the site stability problems.

You would think companies would have this set up correctly by now. Every year though, somehow they just don't quite expect the amount of whatever that happens lol. I think there needs to be a new general rule, Expect the Unexpected and prepare for the worst. If they expect 20k of sales, then prepare for 1 million. If your system can not handle it, they need to communicate with each other (apple and att) so that customers are not screwed over in anyway, and maybe set a limit to how many can preorder per hour or something. I know most people would rather know a certainty and limitation than expect the world and be short changed.
I just can't believe all the bad fud lately with all of this. You would think after the last what, 3 releases, they would have this down a little better, and that at&t would have a little more security....

shakey said,

You would think companies would have this set up correctly by now. Every year though, somehow they just don't quite expect the amount of whatever that happens lol. I think there needs to be a new general rule, Expect the Unexpected and prepare for the worst. If they expect 20k of sales, then prepare for 1 million. If your system can not handle it, they need to communicate with each other (apple and att) so that customers are not screwed over in anyway, and maybe set a limit to how many can preorder per hour or something. I know most people would rather know a certainty and limitation than expect the world and be short changed.
I just can't believe all the bad fud lately with all of this. You would think after the last what, 3 releases, they would have this down a little better, and that at&t would have a little more security....

You're being sarcastic, right? I mean seriously... expecting 20k sales and preparing for 1 mil? Which financial department is going to approve the extra expenses for said preparations? More than likely, to handle the amount of traffic, you're going to have to spend your whole profit and then some. What's the point then?

Metodi Mitov said,

You're being sarcastic, right? I mean seriously... expecting 20k sales and preparing for 1 mil? Which financial department is going to approve the extra expenses for said preparations? More than likely, to handle the amount of traffic, you're going to have to spend your whole profit and then some. What's the point then?

It's an analogy.... if you want to go all scientific on it, it was a made up scenario in my head.... wtf is up with some of you and trying to take everything so cereal. Have you ever heard of an analogy, because they are used to sort of prove something, but they are fictitious events..... Why am I even having to explain that?
People may like the "half ass" approach that companies have been doing lately in every field, but the way I run my business, and expect others to, is not to do anything "half assed", and to give your customers real expectations. If something can not be done correctly, you inform the customer of what is going to happen, or you hold off until it can be done correctly.

shakey said,

It's an analogy.... if you want to go all scientific on it, it was a made up scenario in my head.... wtf is up with some of you and trying to take everything so cereal. Have you ever heard of an analogy, because they are used to sort of prove something, but they are fictitious events..... Why am I even having to explain that?
People may like the "half ass" approach that companies have been doing lately in every field, but the way I run my business, and expect others to, is not to do anything "half assed", and to give your customers real expectations. If something can not be done correctly, you inform the customer of what is going to happen, or you hold off until it can be done correctly.

So since you are so business smart, explain to me why you would spent X amount of thousands of dollars/pounds on server hardware and server bandwidth for 1 day ?
What would you do with all that extra server hardware you just paid for? after the one day was over.

Most websites crash under heavy heavy loads. Even microsoft have done. You build a website for your average daily load + a bit more. Building it for one event is pointless and will cost a load more cash. Took me 54minutes to get mine ordered.

joemailey said,

So since you are so business smart, explain to me why you would spent X amount of thousands of dollars/pounds on server hardware and server bandwidth for 1 day ?
What would you do with all that extra server hardware you just paid for? after the one day was over.

Most websites crash under heavy heavy loads. Even microsoft have done. You build a website for your average daily load + a bit more. Building it for one event is pointless and will cost a load more cash. Took me 54minutes to get mine ordered.

Well, If I was in this position of having a multi-billion dollar company, a few thousand to make sure all your customers are happy would be nothing. I already provide plenty of services to my customers that cost me but not them, by either having food and coffee/hotchocolate/iced tea ready for them, by going the extra mile beyond what they would expect and taking care of things they would normally have to do themselves. It builds a good reputation for you and business, which spreads by word of mouth, which is the best kind of advertising you could ever pay for.
Sorry if you may not understand good business ethics, as I know most people/businesses don't always practice it. Most people will do just enough to keep going or get by, and that normally ends with not everything actually being done or done properly.

One minor detail I don't get is with the camera. If it's got a front facing camera for both photo and video, how are you supposed to take those photos/videos without looking at the screen? Do they expect you to take photos/videos only of yourself? Which phone is it that has both? That is where they need to go. I haven't looked at all the specs so correct me if they have the same. That's one small thing that puts me off from this phone. I love the rest so far. I'd still go with WP7 and I'm not a fanboy of anyone.

dogmai said,
One minor detail I don't get is with the camera. If it's got a front facing camera for both photo and video, how are you supposed to take those photos/videos without looking at the screen? Do they expect you to take photos/videos only of yourself? Which phone is it that has both? That is where they need to go. I haven't looked at all the specs so correct me if they have the same. That's one small thing that puts me off from this phone. I love the rest so far. I'd still go with WP7 and I'm not a fanboy of anyone.

There are two cameras, one on the back of the phone and the other on the front....
In addition to the high-definition camera on the back, iPhone 4 has a VGA-quality camera on the front, above the display, that lets you see yourself while you record.

http://www.apple.com/iphone/features/hd-video-recording.html

dogmai said,
One minor detail I don't get is with the camera. If it's got a front facing camera for both photo and video, how are you supposed to take those photos/videos without looking at the screen? Do they expect you to take photos/videos only of yourself? Which phone is it that has both? That is where they need to go. I haven't looked at all the specs so correct me if they have the same. That's one small thing that puts me off from this phone. I love the rest so far. I'd still go with WP7 and I'm not a fanboy of anyone.

There are 2 cameras. The one on the back is the one that you typically use to shoot pictures and video. The one on the front is for video conferencing. There, that takes care of the "one small thing that puts [you] off from this phone". You gonna consider it now? =)

dogmai said,
One minor detail I don't get is with the camera. If it's got a front facing camera for both photo and video, how are you supposed to take those photos/videos without looking at the screen? Do they expect you to take photos/videos only of yourself? Which phone is it that has both? That is where they need to go. I haven't looked at all the specs so correct me if they have the same. That's one small thing that puts me off from this phone. I love the rest so far. I'd still go with WP7 and I'm not a fanboy of anyone.

It has two cameras. Front and rear. The rear is 5MP (with autofocuse and flash) and the front is VGA for video calls and is fixed focus at about an arms length.

-void- said,

There are 2 cameras. The one on the back is the one that you typically use to shoot pictures and video. The one on the front is for video conferencing. There, that takes care of the "one small thing that puts [you] off from this phone". You gonna consider it now? =)

Awesome! Thanks for clarifying that. I saw quick specs previously but still haven't looked over the final specs. I didn't know that. That makes it a lot better in my eyes now.

dogmai said,

Awesome! Thanks for clarifying that. I saw quick specs previously but still haven't looked over the final specs. I didn't know that. That makes it a lot better in my eyes now.

95% of phones with video calls have two cameras. The other 5% don't have a front-facing camera, so you can only receive video, but not send (i.e. the person you're talking with isn't getting video). I don't think I've seen or heard of a video call phone that doesn't have a rear-facing camera for taking pictures.

i tried a few times throughout the day yesterday while i was at work and couldn't get through the whole process. when i got home i spent about 45 minutes trying until it finally went through.

nvme said,
i tried a few times throughout the day yesterday while i was at work and couldn't get through the whole process. when i got home i spent about 45 minutes trying until it finally went through.

So your order is confirmed?

Breakeven said,

So your order is confirmed?


yeah as far as i can tell. they charged my card and sent me an email saying it would be delivered on the 24th. that was around 7pm last night. i ordered from the apple site.

nvme said,

yeah as far as i can tell. they charged my card and sent me an email saying it would be delivered on the 24th. that was around 7pm last night. i ordered from the apple site.

Sweet Im not sure whether to buy one yet, I might buy the windows phone.

Breakeven said,

Sweet Im not sure whether to buy one yet, I might buy the windows phone.

From what I've read about the WP7 OS, I'll be going with Android or Apple for sure. I have the Iphone 3gs 32gig model and really enjoy it, but I think I'm going to be buying a new Android phone later this year. Just too many great options to pass up.

nvme said,

yeah as far as i can tell. they charged my card and sent me an email saying it would be delivered on the 24th. that was around 7pm last night. i ordered from the apple site.

Your card will not be charged until the phone actually ships.

chisss said,

Your card will not be charged until the phone actually ships.

It was authorized (I.e. the merchant asks the bank to hold the money for them), though some banks still don't know how to handle authorization, so they show them as actual transactions rather than pending ones.

Then again, there's also plenty of people who have no idea what the difference between a pending transaction and an actual transaction is, so...

Anyways, you are right, the transaction will complete (I.e. the authorization will get captured) after the phone has been shipped.

People can say what they want about Apple, but you gotta admit.. this phone is the hottest **** out there now....

Anyways, thought i'd share this.. qoute i saw on another forum

"Please tell foxconn to add another shift" - i dnt know.. but that cracked me up!

SputnikGamer said,
Preorders don't mean anything. This device is so fail that only about 1000 of the preorders are actually going to be sales.

1000 or 100,000? I think they'll get all the numbers they're predicting only because they have some kind of hypnotic grasp on people to cloud their vision/thoughts.

SputnikGamer said,
Preorders don't mean anything. This device is so fail that only about 1000 of the preorders are actually going to be sales.

I disagree, I would say the device is very good, but at the moment the contracts are atrocious (In the UK anyway)

SputnikGamer said,
Preorders don't mean anything. This device is so fail that only about 1000 of the preorders are actually going to be sales.

Yeah look at iPod, iPhone 1, 2 and 3g sales numbers all bets regarding how poor they'll do in the market all became truth, ohhh and that failed experiment iPad, you're right mate its just smoke screen.....NOT.

SputnikGamer said,
Preorders don't mean anything. This device is so fail that only about 1000 of the preorders are actually going to be sales.

If anyone normally reads SputnickGamer's posts, you'd know this last post was full of sarcasm .

SputnikGamer said,
Preorders don't mean anything. This device is so fail that only about 1000 of the preorders are actually going to be sales.

lol, yes keep on telling yourself that

NeoTrunks said,

If anyone normally reads SputnickGamer's posts, you'd know this last post was full of sarcasm .


shsh your blowing my cover!

I have to wait a 5 more months before I can upgrade. Currently at 1 year and a month on my contract. I do need a hug. It makes me sad...

I'm not going for one of these but if I were and came across this issue with that response, I'd tell them where to go and start looking for Android or WP7 devices. Luckily, I'll be going with WP7 sometime soon after launch.

dogmai said,
I'm not going for one of these but if I were and came across this issue with that response, I'd tell them where to go and start looking for Android or WP7 devices. Luckily, I'll be going with WP7 sometime soon after launch.

Luckily, they won't sell that many and you probably won't have a problem finding one. Hahahaha!!!!!