.NET-Connected Version of the Accenture Communications Solutions Helps Increase Margins and Lower Operational Expenses
Accenture and Microsoft Corp today introduced Accenture Communications Solutions .NET-connected, a new set of Web Services-enabled solutions built on leading Microsoft® technologies to support cross-functional communication business operations for service providers. The news was announced today at Accenture's Global Convergence Forum, an annual gathering of CEOs, top business executives and industry experts from the fields of communications, media and entertainment, and electronics and high-tech.
Microsoft and Accenture have co-developed a Microsoft .NET-powered version of the Accenture Communications Solutions, a set of pre-configured best-of-breed applications for wireline and wireless carriers, Internet service providers, cable providers, and other communications service providers. The applications support key operations including customer care, sales, billing, service delivery, enterprise management and business intelligence.
Combining Accenture's expertise in telecommunications with Microsoft's leading .NET technologies, the new Accenture Communications Solutions .NET-connected introduces a higher level of agility and real-time transactional capability through the use of Web services. The solutions enable service providers to run critical operations on hardware that is less expensive, faster and easier to deploy and maintain. Utilizing leading-edge and cost-efficient technologies the solution additionally standardizes processes across an entire network, enhances customer service capabilities and accelerates the roll-out of new services.
"Our joint solution combines seamless integration of critical processes with the power of Microsoft's .NET Framework and Web services to better help network service providers lower their cost, improve agility and gain the real-time transactional capability needed to provide a rich customer service experience and expand service offerings rapidly," said Diego Visconti, Group Chief Executive of Accenture's Communications & High Tech operating group.
News source: Microsoft PressPass
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