Amazon suspends sales of Nintendo 3DS, faulty rubber feet to blame? [Update]

Nintendo's release of its 3DS portable console hasn't gotten off to a good sales start here in the US. Now the console is dealing with a new issue as Amazon.com has posted word that it is no longer selling the Nintendo 3DS directly from the online retailer. According to the Amazon.com Nintendo 3DS page, "While this item is available from other marketplace sellers on this page, it is not currently offered by Amazon.com because customers have told us there may be something wrong with our inventory of the item, the way we are shipping it, or the way it's described here. (Thanks for the tip!) We're working to fix the problem as quickly as possible."

While the page declines to say exactly what the issue might be with the Nintendo 3DS, the Examiner web site speculates that the issue might be related to some 3DS owners complaining that the top screen of the console sometimes comes into contact with the lower screen when the console is closed up. That has apparently led to scratches on the top screen. The article adds, however, that more recent purchasers of the console have noticed that the 3DS now has longer rubber footings that keep the two screens away from each other while the console is closed up.

The Nintendo 3DS launched back in February in Japan and in March here in the US. The console, which offers 3D visual effects on the top screen without the need to wear special glasses, has so far not met the company's sales expectations which Nintendo's president Satoru Iwata admitted to in a recent investor Q&A.

Update: Amazon.com has now updated the Nintendo 3DS page and has removed the above note.

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Is anything going right for the 3DS? Seems like the worst Nintendo product launch, and pretty much product as well in quite a long time.

Audioboxer said,
Is anything going right for the 3DS? Seems like the worst Nintendo product launch, and pretty much product as well in quite a long time.
Not really a surprise to see that coming from YOU. But even you, of all people, should be able to realize that the title of "worst product in a long time" belongs to the kinect.

Blackhearted said,
Not really a surprise to see that coming from YOU. But even you, of all people, should be able to realize that the title of "worst product in a long time" belongs to the kinect.

I'm talking about Nintendo products only.....

I have a 3DS (bought it 2 weeks after launch), and I have the distinct scratch marks on my top screen caused by the touch screen... (so do all of my friends who have one too though.)

I won't say the 3DS is doing really bad until I see the figures from the holiday season, when there will be a ton of good Nintendo games out, like Super Mario, Mario Kart, etc. The biggest problem for the system right now its the games, and Nintendo's schedule is made to fix that this coming fall. It doesn't matter if we have iPhones, or the 3D it's a "gimmick", if the games are really good they will sell and we will want one.

Comments like this that get me mad. Yes let them die. Words of wisdom spouted by a tactless 13yr old with an opinion.

Nintendo is not a dead company and to all the troll fan boys you may wish to check who started it all, who has innovated for 3 decades and been a major force in gaming way before companys such as Sony/MS threw there hats in the ring.

Im no Nintendiod in fact i dont own any consoles of theres. However these BS dead/dying comments are nothing more than drivel, you really think Ninty will just do a Sega one day?

Colicab said,
However these BS dead/dying comments are nothing more than drivel, you really think Ninty will just do a Sega one day?
Well, who thought that would ever happen to Sega? Nintendo struggled with a succession of dire products - the N64 and the Gamecube - before finally hitting gold with the Wii. However, the 3DS is looking like a potential misstep with such fierce competition from Sony and the Wii U looks to have a considerably higher price point, which will make Sony and Microsoft much more dangerous competition.

So yes, I do see it as a possibility that Nintendo will one day do a Sega. Whether it will happen this generation remains to be seen.

Colicab said,
Comments like this that get me mad. Yes let them die. Words of wisdom spouted by a tactless 13yr old with an opinion.

Nintendo is not a dead company and to all the troll fan boys you may wish to check who started it all, who has innovated for 3 decades and been a major force in gaming way before companys such as Sony/MS threw there hats in the ring.

Im no Nintendiod in fact i dont own any consoles of theres. However these BS dead/dying comments are nothing more than drivel, you really think Ninty will just do a Sega one day?

I want Nintendo to succeed. Competition is good for everyone. But Microsoft and Sony and HUGE compared to Nintendo. If MS or Sony fall flat on their face on a gaming product, so what? They have other divisions that can support them. But Nintendo is far more vulnerable. Kudos to them for taking risks, despite their vulnerability.

Jose_49 said,
Wow. I was about to buy one because of Zelda... Thanks for the post!

Funny... I was just checking... It seems it is the Black one which is having problems... or at least it seems.

The 3DS isn't selling well because its *too* much of a gimmick. I've played with it twice in the stores. Yeah, the 3d works, but it strains my eyes pretty bad as well. Not to mention its more expensive than a regular gaming console AND games are nearly as expensive as a brand new PS3/360/Wii game

Brandon said,
The 3DS isn't selling well because its *too* much of a gimmick. I've played with it twice in the stores. Yeah, the 3d works, but it strains my eyes pretty bad as well. Not to mention its more expensive than a regular gaming console AND games are nearly as expensive as a brand new PS3/360/Wii game

it's not a gimmick - the 3D effect works really well. nintendo is incorrectly marketing the 3DS as "wow omg in your face!" 3D when the 3D simply adds depth. adding depth to the game works well, especially for games like Pilotwings.

it's not selling well b/c there arent many AAA titles yet. Zelda, while pretty epic, is a remake.

The reason your eyes were strained is simply b/c they arent use to it. i got used to the screen w/i 3-4 days, and i have zero strain today now that my muscles are stronger.

people's attention spans these days is nil. i could be wrong, but i dont believe the original DS was a huge seller 4 months after launch. the 3DS will take off later this year with the launch of such games as Starfox, Mario Kart and Mario, (among others.)

Jdawg683 said,
it's not selling well b/c there arent many AAA titles yet. Zelda, while pretty epic, is a remake.

It's pretty sad that nintendos' lost it's once great creativity. I worked it out the other month, and excluding the original grey cartridge release, Zelda OOT has had 11 other releases, it's the exact same game (except master quest which is SLIGHTLY different) and they've milked a tonne from it.

DrakeN2k said,
Sorry 3D is an gimmick and it also hurts my eyes

All Nintendo got is Zelda and Mario . let them die


like i said, it hurt your eyes b/c you arent used to it. 3D is a matter of opinion. I happen to love it.

i realize that Nintendo constantly push mario and zelda, but MS also continually pushes Halo. for me, i never played Ocarina of Time, so im excited to get the chance on the 3DS. also, i grew up w/ Mario and Mario Kart, like so many other people, and i only want more. I always want more and more Mario. Mario on the DS was amazing. I want more.

Brandon said,
I've played with it twice in the stores. Yeah, the 3d works, but it strains my eyes pretty bad as well.

You're weak. Played it twice in stores and strained your eyes? What , were you playing for two hours straight or something? The 3DS doesn't strain eyes. Chuck Norris would be displeased with you.

Spirit Dave said,

You're weak. Played it twice in stores and strained your eyes? What , were you playing for two hours straight or something? The 3DS doesn't strain eyes. Chuck Norris would be displeased with you.

I was thinking the same thing. He must have the weakest eyes in the world.

I played the 3DS in stores for a bit and I thought the 3D effect was very well done. But, it's too childish for me and I wish it had better games.

I found the image quality of the 3DS was worse than a standard 2D display and I didn't find the experience to be particularly compelling. And I have a 47" 3DTV in the front room and that too I find the same - some scenes are incredible but others are very distracting, particularly when foreground objects are out of focus. Plus it wasn't just any 3D content I was watching - this was Avatar in 3D.

To me 3D has a lot of potential but it is just too gimmicky at the moment. I'd much rather have a 1080P 2D image than a 3D image with less clarity, lower brightness and the need to wear glasses. I was 100% behind the HDTV revolution but 3D in the current form is just too limited to be a replacement.

Spirit Dave said,

You're weak. Played it twice in stores and strained your eyes? What , were you playing for two hours straight or something? The 3DS doesn't strain eyes. Chuck Norris would be displeased with you.

My eyes are fine. I have no problems with 3D movies, but the tech used to make the 3DS just puts strain on them and it is uncomfortable. I only played for about 10 minutes each time, but why would I play more if it just causes uncomfort.

I would have rather seen a DS with the capabilities of the GameCube or least the resolution of the N64 (640x480)

Spirit Dave said,

You're weak. Played it twice in stores and strained your eyes? What , were you playing for two hours straight or something? The 3DS doesn't strain eyes. Chuck Norris would be displeased with you.

I started to feel a strain just above my temples immediately after using it in the store. I have pretty poor eye sight though and require heavy correction in my contact lenses so that may be part of the problem. Not for me, I suppose. Even so, probably best to wait until they revise the hardware which they are known for doing. There will probably be better game selection by then and also cheaper games available via used markets.

Brandon said,
I would have rather seen a DS with the capabilities of the GameCube or least the resolution of the N64 (640x480)

Considering how far Sony is pushing their tech while running at the same price, that's exactly how I feel too! I got my DS and enjoyed Super Mario 64, but here comes the 3DS and we still have N64 games being moved to it? I mean, I don't have a problem with good games being ported, but how am I supposed to be excited for this? I say this as I bought my GameCube when it came with the 4 Zelda games, including Majora's Mask and Ocarina of Time. Why are they still using old games to sell their products?

As for the 3D aspect, I didn't care for it before the the 3DS came along, nor do I care about it now. And as a gamer, I was more concerned with the fact that it's supposed to be more of a drain on the battery life anyway. That said, why the hell would I even bother buying a 3DS?

Brandon said,
I would have rather seen a DS with the capabilities of the GameCube or least the resolution of the N64 (640x480)
Shows how little you know about the device. As it could easily meet and exceed the gamecube. Also, the n64 generally wasn't 640x480. Only a few of the expansion pack compatible games ran at that resolution.

i experience this issue w/ my 3DS but it doesnt scratch the top screen. it'll just leave a little vertical line that you can rub off w/ your finger/thumb. no biggie. my DS Lite did the same thing...