Apple did not layoff retail employees, made mistakes in staffing model

A few days ago, rumors hit the Internet that claimed Apple was laying off recently hired employees at some of its retail store locations, along with cutting back hours for some of its part-time workers. Now Apple has admitted that it made some mistakes in how it handles staffing at its stores, according to a leaked memo.

The Wall Street Journal reports that, in a memo to Apple Store leaders, the company's senior vice president of retail, John Browett, told them that Apple was trying out a new staffing formula for its stores. However, that formula resulted in some Apple Store employees having their hours cut and leaving some stores understaffed.

Browett reportedly said in the memo that Apple has gone back to its older staffing formula. He added that no one was actually laid off in any of Apple's stores and that it continues to hire new staff members. In a statement, an Apple spokesperson said, "Making these changes was a mistake and the changes are being reversed."

The rumors about layoffs at Apple Stores hit the Internet just a few weeks before Apple is rumored to launch the next version of the iPhone, along with a possible seven inch version of its iPad tablet.

Source: Wall Street Journal

Report a problem with article
Previous Story

Another Nokia Windows Phone reference display leaks

Next Story

Windows 8 Enterprise available for Software Assurance users

25 Comments

Commenting is disabled on this article.

If the most profitable company in the world have to lay people off than there is something wrong with the fundamentals of the free market. I don't see anyone mention the fact that Apple has billions upon billions in reserves, the least they can do is give some back to the population instead of hoarding it.

Ima go ahead and say it:

Apple stores need to fire people.

It's clever and all, having two dozen people on the clock at any given time so the store looks crowded and popular even if there's only one or two actual shoppers, but it's overkill and makes navigating the store about as fun as getting off a crowded train.

Joshie said,
Ima go ahead and say it:

Apple stores need to fire people.

It's clever and all, having two dozen people on the clock at any given time so the store looks crowded and popular even if there's only one or two actual shoppers, but it's overkill and makes navigating the store about as fun as getting off a crowded train.

Whenever I go in to an Apple store its always full of people. I mean hardly any of them are customers they're mostly kids using the internet but still - it's always full!

Buttus said,
when a place is over staffed, and they fire people, isn't that a lay off?

A layoff isn't exactly the same as being fired. Being fired means your employment with the company has been terminated. When an employee gets laid-off, they're still employed with the company - they just don't receive any hours. At some time in the future when demand for their services returns, they can come back to the company with all their previous benefits and pay still intact.

FalseAgent said,
Good PR can't always cover the truth, Apple.

Yup, the entire company is going to hell in a handbasket ever since Unkie Steve moved to Mars. (You don't think he really died did ya?)

ir0nw0lf said,

Yup, the entire company is going to hell in a handbasket ever since Unkie Steve moved to Mars. (You don't think he really died did ya?)

[Tommy Lee Jones] Jobs didn't die. He just went home [/Tommy Lee Jones]

ir0nw0lf said,

Yup, the entire company is going to hell in a handbasket ever since Unkie Steve moved to Mars. (You don't think he really died did ya?)

ill take it, then i can retire

Hardcore Til I Die said,
This smells like excrement of the male cow variety.

Is it just me, or does just saying the word bull---- sound less disgusting than what you said? LOL

A true 'how could I save the company money' fail. The management should visit the shop floor at least once in their existence to understand employees feeling when this happens.

Klownicle said,
You wern't laid off, you were just holding it wrong. Gosh who knew.

That line is seriously getting as boring as Arnold's "I'll be back"...