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Apple leads 2009 customer satisfaction survey

According to Apple Insider, ChangeWave Research has released a survey indicating customer satisfaction with companies, and which companies customers plan to buy from in the near future.

The company with the highest ratings was Cupertino-based Apple, inc. The survey revealed that Apple came in highest on customer satisfaction with 81%, followed by Asus with 67% and Acer with 61%. Dell and HP came in at 55% and 52%, respectively. The survey also showed that 30% of people looking to buy a notebook would buy from Apple, with HP coming in at 22% and Dell at 26%.

Interestingly, of those who responded to the survey, only 4% plan to buy a new desktop in the next 90 days, and only 6% are gearing up to buy a notebook. According to Apple Insider, that's half of the figures expressed last year.

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