Apple MBP 17inch overheating?

Proud new owners of Apple's latest laptop are being plagued by possible overheating problems. The picture (below) shows what is happening to some new owners of Apple's MacBook Pro 17" model.

The MacBook Pro 17" was announced at MacWorld 2009 and has only recently begun shipping to consumers. The potential problem may be that the fan is not running at high speeds when necessary which would cause the GPU to overheat and produce the artifacts that are being seen.

NVIDIA and Apple are aware of the problem and should hopefully have a resolution to the matter soon. Until then there is not much that can be done to remedy the situation.

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You'd think with the horrendous profit margins Apple makes they could have spent a few dollars on quality control. Did they not learn anything from all their previous laptops that caught fire? Sure that was caused by the battery but it was still an issue of overheating.

I guess it's the price -and nothing else- that makes Apple think it is the 'Mercedes' of computers.

marty87 said,
i love reading about Apple problems :)

Me too, but such incidents are happening so often now it is getting a bit boring.

I think it's humorous simply in the sense that the company tries so hard to seem as though their products are absolutely flawless only to fall flat on their faces like any other manufacturer.

Think of it as the dumb kid back in elementary school who ran around yelling,"I WIN U LOSE HAHAHA U SUUUUCK I'M THE BEST!!!" all the time. You know you can't hit him without getting in trouble, but you savor every moment he suffers.

One last comment in this thread and I am done....

The fact of the matter is that its NVIDIAs AND Apple's fault. They both evidently did not do enough QC checks during their testing. I am willing to bet that the way the economy is going world wide, they were quick to push out their new Mac line that they took time away from QC. The same crap was said when the 360 was released and everyone was ****ed at MS for the overheating issues. MS didnt do enough QC back then. When I dont buy products when they are first released. I didnt buy a 360 until almost a year had gone by. I also didnt rush out and buy a iPhone, Google Phone...or anything else new as soon as it comes out. When something is released, a lot of the times it has issues/bugs that are addressed in v2 of the product. I am one who waits until v2 (cept for that 9600gt card i bought), but then again if there were no v1 testers, then these issues would be discovered. So Basically NVIDIA should of done more testing to make sure their product didnt get to hot, and Apple should of tested NVIDIAs product to make sure what they put in their systems works as the manufacturer says. I would hope that car manufacturers would actually test the airbag systems COMPLETELY and not just say it works with very little testing.

But anyway, I am babbling now so I will spare you all...in this thread at least

This is most likely the result of insufficient quality control time invested in the product. Imagine how much money Apple could have saved from this failure if they had invested another month in QC (especially if you factor in the amount of sales lost due to poor PR).

artfuldodga said,
i will agree nVidia needs to smarten the f*ck up too :)

You can blame NVIDIA all you want for the problems, but it is up to the computer manufacturers to test their systems COMPLETELY for these type of issues. Microsoft had the same issues with the XBOX 360...so did Sony with the PS3. Not it is Apples turn.

Kayle12 said,
A temporary solution:

If anyone is having this problem, you can manually increase the speed of the internal Fans to help out.

http://homepage.mac.com/holtmann/eidac/sof...rol2/index.html

I use it daily and it works great.

Great idea, but people shouldnt have to do this right out of the box. I stopped using many brands of PC products because there was some "Tweaking" that needed to be done in order for the component to work properly.

Think part of Apple's problem is that they are getting more and more popular quickly and the company is not growing with their popularity. So they are trying to dish out new products/product revisions A LOT LATELY and not testing as they should. There used to be a time when there was hardly any talk about apple problems...now there is an article about once a week on Apple issues. Its great they are doing better in sales and such, but the rest of the company needs to grow as well.

Exactly. The more popular they get the more they should be paying attention to Quality Control. The products look nice, but on the inside the story is different.

I got a MacBook Pro 17" one of the new ones. No problems here. It's not effecting every one they made.

According to the forums on Apple.com the new fans they are using on the MacBook Pro 17" (They are of a new design compared to the 15") are not spinning up fast enough in some peoples notebooks. e.g. when the laptop is asking for between 1,000RPM and 3,000RPM the two Fans in the system are not adjusting there speeds causing the Graphics chip to overheat.

The fans in mine are fine but I feel for the people suffering from this problem. These notebooks are not cheap!

Vice said,
I got a MacBook Pro 17" one of the new ones. No problems here. It's not effecting every one they made.

According to the forums on Apple.com the new fans they are using on the MacBook Pro 17" (They are of a new design compared to the 15") are not spinning up fast enough in some peoples notebooks. e.g. when the laptop is asking for between 1,000RPM and 3,000RPM the two Fans in the system are not adjusting there speeds causing the Graphics chip to overheat.

The fans in mine are fine but I feel for the people suffering from this problem. These notebooks are not cheap!


The fact is that it should not be happening AGAIN! Learn from your previous mistakes and move on, something Apple seems incapable of doing!

Its enough of a problem to be reported on several TECH sites. People complained about the XBOX 360 overheating while i have had no problem with mine.

bbfc_uk said,
The fact is that it should not be happening AGAIN! Learn from your previous mistakes and move on, something Apple seems incapable of doing!

Indeed. They seem incapable of testing there new parts. I'm sure if this happened to me I'd be angry.

techbeck said,
Its enough of a problem to be reported on several TECH sites. People complained about the XBOX 360 overheating while i have had no problem with mine.

No doubt. I'm not saying the problem doesn't exist based on my own unit just that its not effecting every unit shipped as mines fine, just like the XBOX360 problem didn't effect everyone's unit as you say.

Everytime Apple releases a new product, this headline appears! Have they not learned their lesson! Overpriced, low quality junk!

why not install smcfancontrol?
you can run the fans inside the mbp at any speed you like... my laptop is a new 17" and no issues overheating... when reach a bit hot, i just start smcfancontrol... and everything goes under 50 C...

RAID 0 said,
So now it's up to the user to fix hardware problems on a brand new computer? I don't think so.

I think he meant in the meantime

0sm3l said,
I think he meant in the meantime :)


Oh, in the meantime until you send it back to Apple. Gottchya. :-)

Yea, now that what I call service as well. Get a new product and you have to use a "work around" to get it to function properly. Unfortunately, most people do not know how to do this so they are left with machines they cannot use.

Jeez, here's the first user in the thread that comes up with a useful suggestion and all you guys can do is keep whining. :S I hope you guys won't ever complain about people crying foul at Microsoft mistakes, because you're at least as bad yourself.

Thanks for the suggestion, I wasn't aware of smcfancontrol. I don't personally have heat problems with my MBP at this point, but it's good to know there is software available for this at least. I recall I used something similar for my PC (*gasp*) a while back to fine tune this sort of thing when necessary.

Jugalator said,
Jeez, here's the first user in the thread that comes up with a useful suggestion and all you guys can do is keep whining. :S I hope you guys won't ever complain about people crying foul at Microsoft mistakes, because you're at least as bad yourself.

Thanks for the suggestion, I wasn't aware of smcfancontrol. I don't personally have heat problems with my MBP at this point, but it's good to know there is software available for this at least. I recall I used something similar for my PC (*gasp*) a while back to fine tune this sort of thing when necessary.

I am a MS person and I will be the first to get on MS' ass when they screw up. I try not to apple bash to much, but hey...i am human. I do have good things to say about Apple and not like all the MS fanboys out there that can only bash Apple. Apple makes good products but all their focus on looks has taken away from the QC focus.

and the fan control thing is a good fix...but shouldnt have to do this with a product out of the box

is this a problem with the new unibody 15" and 13" ??

Also, I think Nvidia is on a slide with quality control in the products for about 2 years now, especially on mobile GPU's.

But Apple really should've spotted this before shipping this new line if they did their own quality control homework/tests.

This isn't Nvidia's issue. All of the PC laptop vendors figured out how to engineer state of the art GPUs etc. years ago. Apple used to only put graphics chips that were 2-3 years out of date into their computers, and so those were easy to cool. But the need to push the Apple computers into using modern GPUs (now they are only a year or two obsolete) should have caused Apple to engineer their cooling systems better. Sadly, Apple has had this cooling problem for YEARS now as every MacBook Pro owner I know (myself included) has had to buy a cooling pad or prop the rear of their laptop up to keep it from overheating and crashing down.

I switched back to Sony Vaio because of this issue and got a better laptop (in every spec and regard) for roughly half the price and have yet to have any problem whatsoever with it.

Those temps look pretty good to me? Why are you posting them, and thats an XPS1530... what does that have to do with this?

it has to do with temperature =P and that apple, being as small as they are, should not have these issues... their quality of testing should be far greater but it looks like its not. i mean, faulty macbook air hinges, wonky display issues and now overheating... and these are just recently

artfuldodga said,
it has to do with temperature =P and that apple, being as small as they are, should not have these issues... their quality of testing should be far greater but it looks like its not. i mean, faulty macbook air hinges, wonky display issues and now overheating... and these are just recently

I guess that throws out the whole "paying more for top quality" idea people like to spew. You're paying for the name / design, that's it. There really isn't this "completely thorough testing for quality assurance" that people somehow fool themselves into believing.

Not trying to bash Apple or their users, but let's get real here. I mean, with the cost of their systems, I would certainly like to believe that myself, but the number of things that have gone wrong with their systems certainly doesn't say quality.

Now, how they handle the given situation is another thing. I believe they have a good reputation for assuring the customer is taken care of, but... each new Apple release shouldn't be like an Xbox 360 where you have to send it back from time to time to get it fixed, even if it is cost free.

dead.cell said,
I guess that throws out the whole "paying more for top quality" idea people like to spew. You're paying for the name / design, that's it. There really isn't this "completely thorough testing for quality assurance" that people somehow fool themselves into believing.

Not trying to bash Apple or their users, but let's get real here. I mean, with the cost of their systems, I would certainly like to believe that myself, but the number of things that have gone wrong with their systems certainly doesn't say quality.

Now, how they handle the given situation is another thing. I believe they have a good reputation for assuring the customer is taken care of, but... each new Apple release shouldn't be like an Xbox 360 where you have to send it back from time to time to get it fixed, even if it is cost free.


QFT.


Is this like the third gen MBP that's had some sort of issues?

Ahh, this must be that high quality/expensive Apple hardware people are paying so much for....sorry, couldnt resist. ;)

I have used NVIDIA for years and only had a problem with the 9600 series cards. Anything else works great.

KeR said,
My 15inch MBP has a similar issue, the culprit is the nVidia card. Damn annoying too.


No, the culprit is not dissipating the heat the CPU generates. That... would be Apple's fault.

This has really become a chronic laptop engineering problem... they want to make a high performance laptop and make it silent. Sometimes you can't have your cake and eat it too.

Nothing wrong with nVidia, just I guess that Apple tried to pack too much power in such a small room with poor cooling.

Mind you there is no competition to the performance the 9600M offers, ATi solutions are inferior and actually create more heat in the segment.

@Beastage - what? the 9600m isn't the best mobile graphics card there are many other cards better than the 9600m, i can name five 9700m gt, 9800m gs,gt,gts,gtx, Ati 3650m, 3870m, 4870m all with out any known heat problems, they could've put the 3650 in there which is more powerful than the 9600m but also doesn't have any known heat issue

jonhapimp said,
@Beastage - what? the 9600m isn't the best mobile graphics card there are many other cards better than the 9600m, i can name five 9700m gt, 9800m gs,gt,gts,gtx, Ati 3650m, 3870m, 4870m all with out any known heat problems, they could've put the 3650 in there which is more powerful than the 9600m but also doesn't have any known heat issue

Yes you are correct... still the problem with Apple.

Another good quality apple high priced product then. I can totaly justify the high price for these new "special features".

tunafish said,
Another good quality apple high priced product then. I can totaly justify the high price for these new "special features".


Absolutely an excellent thing, @tunafish - In fact, I'm going to take all of my PC hardware and send it to a PR recycler in town just so I can sit and stare at my glorious new MacBake...ummm...Book. I won't even turn it on - I'll just sit there and feel the proudness of just owning a cleaming, stark-white computer.

ScottKin said,
Absolutely an excellent thing, @tunafish - In fact, I'm going to take all of my PC hardware and send it to a PR recycler in town just so I can sit and stare at my glorious new MacBake...ummm...Book. I won't even turn it on - I'll just sit there and feel the proudness of just owning a cleaming, stark-white computer.

Buffer overrun in sarcasm.dll, please press a key to continue.

Sounds a lot like a bunch of HP laptops too (me and a friend have the same 9000 range and they both keep having the same problem).

You would think Apple would learn from others and try to keep this from happening.

bdsams said,
what GPU do you have is it a 9600m?

In the 9339us I had it was a 7600GT I think. It is actually in the shop right now for frying its third motherboard. That one computer is why I always buy a warranty now. I have one on that computer too and it has saved me well over its worth on repairs.