Apple offers $2.25M settlement for iPad 4G claim in Australia


The revised description for the new iPad in Australia

Despite offering customers a full refund for claiming 4G speeds with the new iPad, and changing the description on the Apple Australia website (as well as worldwide), The Australian is reporting that Apple has agreed to pay $2.25 million to settle claims that the company's use of the term "Wi-Fi + 4G" was misleading because the device is unable to connect to the country's 4G network.

Apple is still not quite over the finish line though, the settlement still requires court approval; and according to Engadget the Judge has adjourned the case until Wednesday to gather more information.

It's not clear how the settlement will be divided up.

Source: Engadget

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12 Comments

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Settlements for stuff like this shouldn't be able to exceed the amount the consumer invested / lost in purchasing the item.

Companies should be sensitive about their packaging and shouldn't advertise features that don't exist in a region.

Sounds like their sticker cover up wasn't enough.

I said at the time that the ACCC wouldn't let Apple get away with it ......and they didn't !
So watch out you other tech companies with your advertising here or "YOU"LL BE SOOOORRY" !!

Caveman-ugh said,
I said at the time that the ACCC wouldn't let Apple get away with it ......and they didn't !
So watch out you other tech companies with your advertising here or "YOU"LL BE SOOOORRY" !!

2.25m is NOTHING to apple, that's like spare change in our car to us.....

LOL that's like saying - Hey Caveman-Ugh - you kicked me in the balls, i'm suing you! Then I go, ok ok, i'm sooooo sorry, here's $0.10 for your troubles! You go "yeah that's what you get for beating on the little guy, take that!!! "

LMFAO

SHoTTa35 said,
LOL that's like saying - Hey Caveman-Ugh - you kicked me in the balls, i'm suing you! Then I go, ok ok, i'm sooooo sorry, here's $0.10 for your troubles! You go "yeah that's what you get for beating on the little guy, take that!!! "

LMFAO

And anyone that bought one can return it to apple for refund, and they changed the name.

It's not clear how the settlement will be divided up.

$2 million to the lawyers, $3.50 checks mailed to everyone in the class action suit.

Apparently that's not the case here in Singapore, there's no consumer protection laws even if it exists it's too weak to protect the consumers.

I think the new ipad is also not compatible since in Singapore, so can Apple be sued?

They needed to cop this to show who's boss... Australian Consumers or Apple. It shows Apple that they can't do whatever they want to consumers and expect the government to roll over a and allow the erosion of consumer rights because they are a big company.

If the government let them get away with it, then we will have other companies start making misleading claims to Australian consumers about functionalities not available to Australians. We have a very good standard consumer laws, it is very rare to have misleading advertising, and I want this high standard to continue rather than be tossed out the Window like in other countries because everyone is doing it.

Simon- said,
They needed to cop this to show who's boss... Australian Consumers or Apple. It shows Apple that they can't do whatever they want to consumers and expect the government to roll over a and allow the erosion of consumer rights because they are a big company.

pretend I'm Apple:
Here's a dollar. now go away

The interesting part was that Apple's advertising wasn't actually misleading, people just have no idea what "4G" is.

LTE is a 3G spec, for example.

The_Decryptor said,
The interesting part was that Apple's advertising wasn't actually misleading, people just have no idea what "4G" is.

LTE is a 3G spec, for example.

actually it is, Australia does have a 4G band but its in an entirely different spectrum (we use the 700mhz spectrum for analogue TV), and even though apple was fully aware of this and knew that the device was incompatible to connect to it as it only supports 700mhz , they still went on and advertised as WiFI+4G.
that in my mind is just unacceptable it is misleading and confusing for customers. apple had this coming </rant>