Apple promises iMessage fails fix for iOS 7

It's not uncommon for frustrating bugs to surface on major OS upgrades, and Apple's iOS 7 is no exception in this department.

The bug in iMessage, which is a free messenger service for iOS users or a typical SMS for non iOS recipients, appears to send but shortly after shows a red exclamation mark indicating that the message did not go through.

Annoyed iOS users took to Twitter and Apple discussion forums to report the bug, and workarounds soon surfaced. The easiest solution discovered by users is to simply restart the device. Another option being suggested is to disable iMessage, reset the Network Settings, and then turn iMessage back on. (To reset the settings, go to Settings → General Reset → Reset Network Settings.).

Apple said in a statement:

We are aware of an issue that affects a fraction of a percent of our iMessage users, and we will have a fix available in an upcoming software update, in the meantime, we encourage any users having problems to reference our troubleshooting documents or contact AppleCare to help resolve their issue. We apologize for any inconvenience this causes impacted users.

iOS 7 was released on Sep. 18th and since then users have complained about excessive battery use, typed letters that don't appear on screen and Apple’s Siri voice-recognition service not recognizing requests, as well as a security hole that allows access through the lock screen.

Apple released an update that fixed some of those issues recently, but now "a fraction" of users will have to wait for another update to fix those pesky iMessage issues.

Via: The Verge

Report a problem with article
Previous Story

HTC One mini review: Downsizing the best Android phone in the market

Next Story

Microsoft starts taking pre-orders for Windows 8.1

28 Comments

Commenting is disabled on this article.

The biggest complaints about iOS 7 so far.

SECURITY GLITCHES
One problematic, iOS 7 security flaw allowed for the circumvention of a device's lock screen

UNWANTED LOGOUTS
One problem that's vexed iOS 7 users and developers alike is a glitch that logs users out of some apps, according to The Verge, prompting a sign-in screen each time an app with a unique account is accessed. Popular iOS email app Mailbox was “in crisis mode” shortly after the release of iOS 7, attempting to fix the software conflict as users grew agitated.

BATTERY LIFE
Diminished battery life has been one of the top topics of discussion from those that have updated their iDevices. As reported by PC Magazine, the difference in power consumption is often hard to quantify, seeing as each user uses his or her phone differently and with unique configurations, though it is worth mentioning that Apple did address a similar battery drain claim with a patch to its iOS 5 software.

MOTION SICKNESS
Another odd claim about iOS 7 that's receiving plenty of press: It makes users sick.

PROBLEMS WITH iMESSAGE
Many iOS 7 adopters have posted complaints to social media about their difficulties sending messages with the newest version of iMessage

DESIGN FLAWS
Then there are the visual imperfections. One place to get a glimpse of all the places where iOS 7 is a bit off in design and compatibility with third-party apps is sloppyui.tumblr.com. Though this user-submitted Tumblr is described as being “all about intellectual honesty, not trolling,” it's full of, well, sloppy design inconsistencies and errors, and seems a little troll-y.

Apple is totally JUNK.

Yeah. There is like three people I can send an I message to. everyone else it needs to send as text

Now if Apple would explain why my iPad mysteriously downloaded a 1.5GB iOS7 update file (that I never asked for) and is now chewing up very valuable real estate on my device.

Or why my App Store icon has a "2" badge on it - but when I go to update - there is nothing there.

VP

iOS isn't suppose to have bugs. It suppose to "just work". Apple tests their products months in advance of release. That way when it is ready for consumer download it is perfect. iOS isn;t filled with bugs like Android and Windows Phone....lol /S

The one I noticed last night was I sent a message to a friend and it just hung there and never sent. So I held down on the bubble and clicked on "send as text" and it went through. Happened on two messages I sent to him yesterday.

This issue was much worst in the Beta's, the message app use to crash until you turned your phone off and on. Or it would crash on specific people until you deleted the conversation.

I haven't had the iMessage issue but i did have the Battery problem on my iPhone 5.

I knew i would take a hit in the battery as you always do with a major update, where as before i would get a day and a half with average use this dropped to barely lasting from morning 6am to 8pm. However after the 7.0.2 fix at 8pm i still have about 30 - 40% battery (again this is with average use, harder use like continually using maps, camera etc.. reduces it down a bit more).

As long as the phone can last a day then im not worried.

REM2000 said,
I haven't had the iMessage issue but i did have the Battery problem on my iPhone 5.

I knew i would take a hit in the battery as you always do with a major update, where as before i would get a day and a half with average use this dropped to barely lasting from morning 6am to 8pm. However after the 7.0.2 fix at 8pm i still have about 30 - 40% battery (again this is with average use, harder use like continually using maps, camera etc.. reduces it down a bit more).

As long as the phone can last a day then im not worried.

There are some people out there that said restoring the phone to factory settings and THEN restoring from a backup, would solve any weird battery issues linked to the update. Not really sure if there is any truth to it, but it might be worth a try. Be sure to create a backup before doing this though.

REM2000 said,
I haven't had the iMessage issue but i did have the Battery problem on my iPhone 5.

I knew i would take a hit in the battery as you always do with a major update, where as before i would get a day and a half with average use this dropped to barely lasting from morning 6am to 8pm. However after the 7.0.2 fix at 8pm i still have about 30 - 40% battery (again this is with average use, harder use like continually using maps, camera etc.. reduces it down a bit more).

As long as the phone can last a day then im not worried.

I had the issue too after first upgrading to iPS 7 with the battery. The phone was on my desk and the screen was off. The battery was at 38%. I ran to another floor to take care of a users issue and was gone for only about an hour. Came back and turn on the phone and the battery was at 19%.

No apps were open, the screen was off. Where did 19% of the battery go?

i actually ok with the phone now, it's not quite back to pre-iOS7 levels however it gets through the day so im not really bothered, i can't be a**ed to go through the factory wipe etc.. Ill see how i get on if it starts to get annoying then ill follow your advice, thanks.

yep thats exactly what i had, however after 7.0.2 the problem went away, if youre still getting that problem it might be worth following Astra's advice

Mine are fine so far, had the issue just once, but after rebooting my 4s, I've not had any problems since (this post has now probably just cursed me for saying it!!)

I just wondering if the old Day Light Savings bug is going to rear it's head again now they done a major upgrade to the os, guess will find out in 25 days (October 27th for those who don't know)

Personally, I'm not worried, I restarted my iPhone and it was straight. Plus my iMessage are connected to my Mac and iPad, so I was even more lucky to go with alternatives.

Not going into personal but as per over all picture, No matter what ever happens, Apple users are never worried.. Really people should learn how to be brand loyal from Apple users..

Apple must be the luckiest company in the world to have such a loyal fan base where no matter how big the problem or issue is, users are always happy to ignore it..

I remember another brand having such customer base, that's is that British super car "Keating Supercars"

Choto Cheeta said,
Not going into personal but as per over all picture, No matter what ever happens, Apple users are never worried.. Really people should learn how to be brand loyal from Apple users..

Apple must be the luckiest company in the world to have such a loyal fan base where no matter how big the problem or issue is, users are always happy to ignore it..

I remember another brand having such customer base, that's is that British super car "Keating Supercars"

That's the thing, because things barely happen to us, we just take any error or issue easily because we know it's going to get worked out very soon (unlike the Android and Windows phone issue where Carriers decide when you get an update).

I love how easily everything is managed by my own will on my OS X and iOS devices.