Apple: Vista Compatibility Patch For iTunes, Problems Remain

This weekend, Apple Computer released iTunes Repair Tool for Vista 1.0 which is designed to "repair permissions for important files required by iTunes to play your iTunes Store purchases" when using the Windows Vista operating system. The computer maker warns users should not to upgrade to Windows Vista because of more serious compatibility issues between iTunes, its iPod digital music player and Windows Vista that the patch does not yet address. Apple says iPod users could corrupt their digital music players if they try to eject the devices from a desktop port using Vista's "Safely Remove Hardware" feature instead of the "Eject iPod" control in the iTunes software.

Other problems with Vista and the iPod are also present, including contacts and calendars syncing issues and problems with making changes to iPod settings. The current version of iTunes on Windows Vista reportedly spits out error messages when attempting to play songs purchased and downloaded from the iTunes Store. According to Apple's support forum, a new version is supposed to fix all these issues with the next version of iTunes available "within a few weeks."

Link: Forum Discussion (Thanks Hurmoth)
View: Apple Support Web (Thanks Fred Derf)
News source: InformationWeek


Some currently known compatibility issues with iTunes 7.0.2 and earlier versions include:

  • iTunes Store purchases may not play when upgrading to Windows Vista from Windows 2000 or XP.
  • iPod models with the "Enable Disk Use" option turned off may be unable to update or restore iPod software, and make changes to iPod settings.
  • iPod models configured to Auto Sync and have the "Enable Disk Use" option turned off may require being ejected and reconnected to resync.
  • Ejecting an iPod from the Windows System Tray using the "Safely Remove Hardware" feature may corrupt your iPod. To always safely eject an iPod, choose Eject iPod from the Controls menu within iTunes.
  • Cover Flow animation may be slower than expected.
  • Contacts and calendars will not sync with iPod.

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30 Comments

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Remember when iTunes 7 first came out and Apple didn't want to admit that Cover Flow was buggy? Yeah, we'll have to wait about that long.

The computer maker warns users should not to upgrade to Windows Vista because of more serious compatibility issues between iTunes

Ha, so because Apple is having problems with their media player, you should NOT upgrade to Vista? I think Apple have a god-complex, in thinking that this would be the sole reason NOT to upgrade to Vista...

In all honestly, so what? Almost no one has a copy of Vista yet, and it's not like Apple's software is the only one that's not 100% compatible yet. Early adopters of any OS, be it from Microsoft or Apple, should realize that there are always compatibility issues for the first few weeks. Things will improve soon, and 99% of the population will never even know that there's a problem. I'm not standing up for Apple or anything, but I do think that people are overreacting a bit.

And like someone mentioned earlier: Why is it that Microsoft has STILL not released a Universal binary of Office? It's been over a year since the first Intel Mac was released...

Yep still waiting for the Universal Binary, Apple will mostly likely release iTunes 8 which will support Apple TV and Windows Vista.

This is the same sort of nonsense as they show in their attack ads on the PC. Apple, get a life.......

Remember when Apple's marketing strategy was "even though theres lots of other music services that offer music that can be played on all mp3 players im sure people will buy a (overpiced) new computer just to get itunes." Now I'm no PhD in Marketing like Apple's marketing team obviously are but I thought more compatibility = more money, but I guess Apple's logic is so good that we can't even understand it.

What would everyone say if I said Microsoft has had a year and a half (I'm sure they had the early ones) to make Microsoft Office a universal binary? And yet we are stuck using Rosetta until the end of 2007.

I don't hold it against Microsoft, I'm just using it as a point. The Vista betas and RC's had bugs; who's to say some of the bugs in iTunes were in fact bugs in the OS during development? That's why we're only just beginning to see Vista drivers come out. It won't take long for Apple to release its new version.

And this isn't Microsoft bashing on Apple's part if you ask me; everyone looks for an opportunity to accuse Apple of Microsoft bashing.

Finally! Someone who isn't overreacting to this! I swear this forum is full of nit-wits who overreact to everything they read.

People who ran out to purchase Vista on day 1 are going to run into incompatibility problems with more then just iTunes and iPods. Twenty years of beta testing wouldn't have made any difference, because that is just how it goes when MS releases a new OS. Look back on history to make your decisions; none of Microsoft's Operating Systems have been worth using because of incompatibility problems until the first service pack (or the first major patch for OS's that didn't have service packs) was released.

Shadrack said,
Look back on history to make your decisions; none of Microsoft's Operating Systems have been worth using because of incompatibility problems until the first service pack (or the first major patch for OS's that didn't have service packs) was released.

XP was very good from the get go. I was using it as my primary OS from the late betas onward and found it to be a LOT better than WinME/98SE. Whilst Vista is a decent OS (and I have bought it) it is not the same leap forward and therefore, for most people, worth holding off for a bit.

It also has to address a scrolling wheel issue where Itunes randomly responds to it, taking several rolls to actually scroll. It has happened in several systems....

Note: Anonymous commenting is disabled in order to keep the quality of responses to a high standard.


^^^^ what you see before logging in to Neowin....god, I haven't laughed that hard in a long time. Considering I seen that just after reading these comments in regards to yet another Apple/Microsoft conversation here at Neowin.


Just because a company has had enough time, according to the Microsoft employees posting here at Neowin, doesn't mean that the compatibility code that has to be written for current apps to be compatible with a newer OS...is easy to write. Easy to test...or easy to succeed the first time out of the box. So get off Apple's back...cuz according to you die hard MS fans, you feel lucky Apple's even bothering to make it compatible to any MS OS. It isn't just Apple that needs to STFU.

C_Guy said,
Ha ha yeah I'm sure fixing a Vista compatibility issue is Apple's #1 priority.

lmfao.....remember where you are C_Guy, if it don't run on Vista.....

WE WANT IT FIXED NOW!!!!!!! SO ALL YOU OUT THERE DROP WHAT YOU ARE DOING, AND BOW TO THE ALMIGHTY VISTA OS!!!!

What were these peasant companies thinking??? I mean, c'mon man.....you've had all the time in the world to drop what you are doing for your own, and get this MS code up to snuff....

:nuts:

xMorpheousx416 said,

lmfao.....remember where you are C_Guy, if it don't run on Vista.....

WE WANT IT FIXED NOW!!!!!!! SO ALL YOU OUT THERE DROP WHAT YOU ARE DOING, AND BOW TO THE ALMIGHTY VISTA OS!!!!

What were these peasant companies thinking??? I mean, c'mon man.....you've had all the time in the world to drop what you are doing for your own, and get this MS code up to snuff....

:nuts:


Considering that most of Apple's revenue comes from people with windows using itunes... yes is #1 priority

Publicity stunt is all I have to say. I've had Vista for over a month now (MSDN subscriber), and I can guarantee you Apple had access to it for a whole lot more than that (consider betas, release candidates, etc.). If they can't put together a fix for one of the more popular operating systems out there given the amount of time they've had to develop one, then that either says something about the quality of their products, OR as aforementioned that they're simply trying to bad mouth Microsoft. Personally, I think very much the latter.

It worked in XP and not in Vista... ROFL@MS
I'm pretty sure Apple won't be the only company in this position

This isn't Microsoft's fault. Vista has been in public beta and available to developers for over a year. And the final version has been available since October. There is absolutely no excuse for software companies like Apple to not have their products "Vista Ready" by now. Microsoft cannot be expected to maintain a 100% backwards compatibile system and yet still innovate.

TCLN Ryster said,
This isn't Microsoft's fault. Vista has been in public beta and available to developers for over a year. And the final version has been available since October. There is absolutely no excuse for software companies like Apple to not have their products "Vista Ready" by now. Microsoft cannot be expected to maintain a 100% backwards compatibile system and yet still innovate.

Heck Apple has on more than one occasion completely dropped backward compatibility from their operating systems.

This isn't Microsoft's fault. Vista has been in public beta and available to developers for over a year.

True... it has been in public beta for awhile... however, this beta only allowed fresh installs of Vista and not XP-upgrades to the beta. I believe, although am not certain, that most of the problems with iTunes have to do with XP-Upgrades to Vista.

Yea, Apple is actually saying not to upgrade to Vista until they fix iTunes for it in the next FEW WEEKS...My GAWD, Apple has become one of the most arrogant and snobby companies out there. Obviously, it's a ok for them to be that way since they clearly never do wrong... :rolleyes:

Having said that, mine is working just fine. I have no problems playing ITMS music. But, man, do I ever love allofmp3!

Having said that, mine is working just fine. I have no problems playing ITMS music. But, man, do I ever love allofmp3!

I haven't upgraded to Vista yet (and won't likely until the end of this year), but from what I've read the problem mainly exists for users that upgrade to Vista and not those that do a fresh install.

In Apple's defense, was upgrade to Vista from XP ever really beta tested?

Also, why do you like allofmp3? Wasn't it shut down. Look, for most countries allofmp3 is just a illegal as downloading the copyrighted music through some P2P network. The only difference is that you pay for music off of allofmp3 instead of downloading it for free. It is still illegal, and it is still music piracy. The question is: are you stupid enough to pay for an illegal copy of a song?

Shadrack said,
In Apple's defense, was upgrade to Vista from XP ever really beta tested?
probably by a few million people.

This is Apple we're talking about... they bash Microsoft at any and every opportunity. Rather than acknowledging that their software is poorly written they try to make Vista out to be the bad guy. It's crap but it's what we've come to expect from Apple.

Since iTunes 7.0.2 worked perfectly with Windows XP, it suggests that Vista is not fully backwardly compatible with XP.

There are two problems with this, however:
1) I don't recall Microsoft ever claiming that Vista would be 100% compatible with XP. Most people probably assume a certain amount of incompatibilities between versions.
and
2) Apple has had about a year (during the beta testing phase) to get a version of iTunes compatible with Vista ready by the official launch date.

Fred Derf said,
Since iTunes 7.0.2 worked perfectly with Windows XP

Well, I wouldn't go that far... performance is appalling, making the system unresponsive and sucking up CPU power. I would say "worked" with XP is the best thing that could be said about it.

"2) Apple has had about a year (during the beta testing phase) to get a version of iTunes compatible with Vista ready by the official launch date."

This is what Apple fans seem unwilling to support. Forget the beta testing phase; Vista was RTM'd months ago. Apple had the final product to test its product on for months, and they still couldn't get it right.

just use yamipod instead!

stand alone EXE, run it from your ipod itself if you want even for bidirectional transfer to any computer.
(*nix/mac/win binaries available)

and it's FREE.