AT&T broadband meters still not enabled in all markets

On May 1, AT&T officially set up broadband caps for its DSL and U-Verse broadband Internet customers. At the time AT&T said that its customers would be able to see how much data they were using so they would see how close they would come to reaching the broadband cap. Over a month after the broadband caps were put in place, DSLReports.com reports that some AT&T customers still don't have access to the promised data meters.

Forum posts on DSLReports.com have comments from customers like this one: "still can't see the USAGE Meter! does this mean I don't have to worry about the CAP? my friend in another city, same thing, he can't see his usage meter either when he logs into the usage meter website!!" Other customers have reported that even when the meter tools are in place, the amount of data they show may be wildly innaccurate. One user wrote, "The overstatement has been between 2 GB and 4 GB every week. Both my router and modem provide data usage, and their totals are in agreement. Yet AT&T's are very different. I tried turning off my modem, but that doesn't account for the huge difference."

AT&T has set up limits of 150 GB of date per month for its DSL customers and 250 GB of data per month for its U-Verse users. While AT&T customer can go over those amounts they will have to pay overage fees of $10 for every 50 GB of extra broadband data use.

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24 Comments

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Not sure if this means the meter is being enabled in my area now or what.. now it says this.. "We're sorry, but we're unable to display your Internet usage at this time.

Please try again later. (105)"

I hate AT&T even i still with att but the reason i still with att cuz i just waiting for the new i phone 5 come come up and if i don't like it i will move to T-mobile . itt have so many problem with the server everytime i make a call my call drop or fail. wat a big problem for att anyway like i say already i just wating for the new iphone to come up but i don't my att contract end already i just still with them but with out contract

Nashy said,
Poor Americans. Seriously. Welcome to the rest of the world.

not quite. some places have TOP NOTCH internet. basically unlimited/very high speeds for a pretty cheap price.

us American's don't have that.

They just activated the meter in my area a day or two ago. Looks like I'll have to be cutting back on my downloads now. The historical data they show for me has me averaging a little under 300GB per month the last few months.

I left that sorry ass company for Time Warner and I am paying the same price I was for 3meg but now getting 30meg/5meg for the same price with Time Warner plus no caps. AT&T is just a friggin joke....

No surprise.. hell comcast has had meters for a while now and mine still doesn't work or even show up for that matter when I log in. So long as it doesn't I will do whatever the hell I want as much as I want cause unless they provide a means to track usage it falls back on them.

I'm in the south subs of Chicago and still do not have access to the meter. It's very annoying to check once in a while and it is still not up..

PiNoYz said,
I'm in the south subs of Chicago and still do not have access to the meter. It's very annoying to check once in a while and it is still not up..

if it's not up means you have unlimited downloads. I am not upset to see it's not available yet. Here is what ATT writes: "AT&T is not able to capture usage data on all of its customers. Customers whose usage is not available for viewing should not be concerned about their usage patterns for billing purposes." In fact, I hope it never shows up for me.

DerAusgewanderte said,

if it's not up means you have unlimited downloads. I am not upset to see it's not available yet. Here is what ATT writes: "AT&T is not able to capture usage data on all of its customers. Customers whose usage is not available for viewing should not be concerned about their usage patterns for billing purposes." In fact, I hope it never shows up for me.

It's not that I'm happy for the meter to start working in my area but I just want to see how accurate the meter system thing is with a household that has 5 desktops/laptops connected almost 24/7.

warwagon said,
It's sad that people have to keep track of how much bandwidth they are using.

well, at least they send you notices about your usage at % intervals. Still annoying to track if you are a heavy user....

In comparison to what we have in Europe, those rates are very generous. The initial amount not so much, but depends on the price being paid. The overage charges are very good, $10 would get you around 8GB on average here.

paulbeattie87 said,
In comparison to what we have in Europe, those rates are very generous. The initial amount not so much, but depends on the price being paid. The overage charges are very good, $10 would get you around 8GB on average here.

you from belgian?
here in The Netherlands, there are no bandwidth caps at all, not a single ISP has them.
Only the "Fair User Policy" which are basically non-excistant.
According to uTorrent, i wasted ~200gb of bandwidth in the past 24hours, and this is nothing out of the ordinary. I wont get nerfed or closed down, not even going to get a single warning

Hah, the fun of being able to download more in 24hr then someone's monthly cap is <3

paulbeattie87 said,
In comparison to what we have in Europe, those rates are very generous. The initial amount not so much, but depends on the price being paid. The overage charges are very good, $10 would get you around 8GB on average here.
Wow, I feel bad for whoever has that kinda cap. 8gb a month is nothing if you do any sort of streaming, online gaming, downloading etc. That is quite unfortunate..

cooky560 said,
I'm never signing up for AT&T now!

Is this how stupid people are now in this world? You do know eventually that probably every cable/tv (U-verse is not cable)/etc will have caps right?

I have U-verse and it is so much better then what cable has to offer.

Scutley said,
Is this how stupid people are now in this world? You do know eventually that probably every cable/tv (U-verse is not cable)/etc will have caps right? I have U-verse and it is so much better then what cable has to offer.

Neighbor has U-Verse, wasn't terribly impressed with it. Not bad, but not great. I'll keep my uncapped cable though thank you.

Oh, and per the article: "AT&T has set up limits of 150 GB of date per month for its DSL customers and 250 GB of data per month for its U-Verse users. " Cable or not, you're capped.

While I hate the idea are not having unlimited data the amount they offer is a lot better than 98% of other ISP's that do this.