Bing back online after nearly an hour long outage

Microsoft's search and decision engine, Bing, experienced what appears to have been nearly an hour long worldwide outage this evening.

Reports of Bing's unavailability first surfaced on Twitter where hundreds of people commented on the issues. Initial reports suggested that the search engine began experiencing issues just before 9:25PM (EST) and for nearly an hour (until 10:10PM EST) Bing.com was not reachable.

Microsoft officials confirmed the outage, a Microsoft spokesperson commented "we're aware and looking into it...stay tuned". Amusingly the error message stated "Oops...This isn't the page you wanted!", no certainly not.

Yesterday, Microsoft took the wraps off its new Bing features at a private event full of Microsoft search execs. Company officials detailed new features including entity cards, task pages, and Silverlight maps and Bing Mobile. Microsoft first demonstrated the features to company employees during September and many dubbed it "Bing 2.0" as a result.

At a time when Microsoft is trying to capture a stronger search market share, it can ill afford to experience issues like this. That said, outages do occur, in January Google was down for one hour due to a "human error" and a month later the web giants Gmail service was off-line for four hours.

When Microsoft managed to bring the service back online, Tony Chor from the Bing team joked "Bing is back. You can all stop using Google now. :)" on his Twitter page.

Update: Satya Nadella, Senior Vice President, Online Services Division has confirmed the outage was due to "a configuration change during some internal testing that had unfortunate and unintended consequences".


Image Credit: TechGeekandmore blog

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55 Comments

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Wow Bings "Street Side" view is WAY better then google's street view much more clear and more freedom to explore

"Bing is back. You can all stop using Google now. :)"

Oh thanks. Don't think I will though, I haven't stopped yet.

"Reports of Bing's unavailability first surfaced on Twitter"
Great, another mention of that useless site. Give it another 3 hours and you'll see twitter strategically placed in all neowin news posts.

I hope that was sarcasm. Haven't used Google (the search engine) since Bing came out for public use.

I use Google's browser, but not their search engine.

Pharos said,
HOLY ********** at the new Bing Maps Beta.
http://www.bing.com/maps/explore

WHOAH.

Goodbye Google Maps, Bing just destroyed you.


Sorry, but Microsoft Silverlight doesn̢۪t work with this web browser.

WHOAH. Lame.

(And before people lash out at me for 'being an idiot not to install the Silverlight plugin': I've installed moonlight.

Mathiasdm said,

WHOAH. Lame.

(And before people lash out at me for 'being an idiot not to install the Silverlight plugin': I've installed moonlight.

Works in Opera, FF and IE for me..

Mathiasdm said,

WHOAH. Lame.

(And before people lash out at me for 'being an idiot not to install the Silverlight plugin': I've installed moonlight.

Its probably only available for Silverlight 3.0, and I would assume that Moonlights isn't caught up yet. So for the time being at least, your probably out of luck.

Majesticmerc said,
Its probably only available for Silverlight 3.0, and I would assume that Moonlights isn't caught up yet. So for the time being at least, your probably out of luck.

Guess so, too bad. I'll just be patient :)

I'm sure it's nice and all, and I've heard the arguments about Silverlight being better than Flash, but that just doesn't matter all that much if I can't view anything that uses Silverlight.

I have Silverlight 3.0 and it actually loaded content on the Silverlight page. It's not my fault or Chrome's fault, it's Microsoft's fault for blocking the browser for no reason.

Raikou Tch said,
I have Silverlight 3.0 and it actually loaded content on the Silverlight page. It's not my fault or Chrome's fault, it's Microsoft's fault for blocking the browser for no reason.


Works perfect on Chrome here, so I have no idea what you're talking

Bing is a lot better than google. I'd rather wait the downtime to search using Bing than to use google. It's back up though so we're all cool. Everyone has hickups so it's nothing to worry about. It won't hurt them.

when i first got the error, it was a Internal Server Error page
now they've added "oops" to it....

i guess they're testing new designs for their error pages.... to be less cryptic...

:D

mocax said,
when i first got the error, it was a Internal Server Error page
now they've added "oops" to it....

i guess they're testing new designs for their error pages.... to be less cryptic...

:D

funny!

right when I needed to use the reference feature to help me write my paper bing decides to go down...thanks bing.

M_Lyons10 said,
Gotta love "Let me Google that for you." I hope they make a Bing version...

Here you go, http://tinyurl .com/ylpuxwn (had to separate the . because my accidental triple post made neowin mark all my links as spam.)

dead.cell said,
Hardly. **** happens.

Yeah, stuff like this happens. It's not like it was down for all that long. Hopefully this will be a one time thing though.

Google has been down a few times where Gmail and other services have been down. Happens to every site at one time or another. I think it actually happened early this year.

Solid Knight said,
When you're Microsoft and you unleash a relatively new search engine and it goes down it is.

You seem to think of Microsoft as being more of a divine entity that can never go down, suffer from bad business decisions, and whatnot.

They are just another company, run by human beings who have a tendency to screw something up once in a while, just like everybody else.

dead.cell said,
Hardly. **** happens.

Hmm, well, if I put it this way... If you run a major search engine with the goal of conquering the search market...


An hour is damn well over a year's quota of downtime.

Solid Knight said,
When you're Microsoft and you unleash a relatively new search engine and it goes down it is.


Google's went down before, hardly embarising for anyone, this stuff does happen

dead.cell said,
You seem to think of Microsoft as being more of a divine entity that can never go down, suffer from bad business decisions, and whatnot.

...Where did you get that from?

Solid Knight said,
...Where did you get that from?

I dunno. You give off this feeling that companies aren't allowed to make mistakes once in a while. Sure, they're Microsoft, but that doesn't make them immune to error.

To be fair, all he said is that it was embarrassing. Which I'm sure Microsoft would agree on.

If embarrassing is an insult now I must be behind. Things happen, yes. Errors can be embarrassing still.

But on topic, It's good to see they got it back up again. To be honest I have not had need for it much. It's mighty hard to adjust to any change after using Google for so long.