Bandwidth caps can create "uneasy user experiences", says study

For years, we have heard that most people don't even come close to the broadband data caps that many Internet Service Providers and wireless carriers put in their services. However, a new study claims that placing such caps on users could create "uneasy user experiences"

The study was conducted by Marshini Chetty, a postdoctoral researcher in Georgia Tech’s School of Interactive Computing. Chetty conducted her study of broadband caps while she completed her internship at Microsoft Research; She interviewed 12 South African households for the study.

Broadband caps in that country average 9 GB a month, and some are as low as 1 GB, which is much lower that most US broadband caps. Chetty said that in South Africa, members of the households she interviewed said they tried many ways to avoid reaching those caps, including visiting family members to use their Internet connection, or switching from their desktop PC connection to their smartphone.

Chetty states:

People’s behavior does change when limits are placed on Internet access—just like we’ve seen happen in the smartphone market—and many complain about usage-based billing, but no one has really studied the effects it has on consumer activity. We would also hear about people ‘saving’ bandwidth all month and then binge downloading toward the end of their billing period.

While Chetty admits that broadband caps in the US are higher, many users still exceed them. Chetty recommends that ISPs that have such caps "... should empathize with your users and offer ways for customers to see how their data are being used and who is using them."

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lordcanti86 said,
FOX NEWS ALERT: BANDWIDTH CAPS CAUSE "UNEASY USER EXPERIENCES'. ALSO, WATER IS WET.

MORE AT 11


Wrong, Fox would be hush hush about it!

Serve the good friends at Comcast and Flying **** Networks!

GS:mac

sava700 said,
There is no excuse to have a bandwidth cap on users even if its on a cellular level.

Sadly we do, mainly because some douchebags will use their phones as a full-service ISP for everything they own and it doesn't take that many of them to screw the network.

There is no good reason to place such caps.
Just because the bandwidth can be measured, they charge for it.
Bandwidth caps hold back progress and evolution.

Brian Miller said,
There is no good reason to place such caps.

ISP's are over subscribed if everyone had unlimited downloads then the lines would be permanently saturated and in the end overall speed would drop. They would have to spend millions investing in network capacity.

exotoxic said,

They would have to spend millions investing in network capacity.

So what are they waiting for? Oh that's right, CEOs and management need new Ferraris every year, plus hookers, coke and stuff like that.

exotoxic said,

ISP's are over subscribed if everyone had unlimited downloads then the lines would be permanently saturated and in the end overall speed would drop. They would have to spend millions investing in network capacity.

Networks must be built around peak usage, not cumulative usage. Putting bandwidth caps to curb usage is like putting a limit on how much gas you can buy in a month to reduce rush hour congestion. People still need to get to work, and they will still use their cars, all at the same time, so congestion will still happen

exotoxic said,

ISP's are over subscribed if everyone had unlimited downloads then the lines would be permanently saturated and in the end overall speed would drop. They would have to spend millions investing in network capacity.

you mean they should be doing their jobs? yes i agree.

exotoxic said,

ISP's are over subscribed if everyone had unlimited downloads then the lines would be permanently saturated and in the end overall speed would drop. They would have to spend millions investing in network capacity.

Gasp! God for bid a company invests in the business they are in! The audacity of its customers to expect such foolishness!

exotoxic said,

ISP's are over subscribed if everyone had unlimited downloads then the lines would be permanently saturated and in the end overall speed would drop. They would have to spend millions investing in network capacity.


Customer A uses 300GB/month and conducts most of his downloading overnight.
Customer B uses 100GB/month and conducts all his downloading when he gets home from school.

Who is taxing the network more?

Icanect C said,

Gasp! God for bid a company invests in the business they are in! The audacity of its customers to expect such foolishness!


Good point, but here's this: That network investment is going to cost millions. Wanna guess where that money is going to be coming from?

Sraf said,

Networks must be built around peak usage, not cumulative usage. Putting bandwidth caps to curb usage is like putting a limit on how much gas you can buy in a month to reduce rush hour congestion. People still need to get to work, and they will still use their cars, all at the same time, so congestion will still happen

Exactly! I am from South Africa and can tell you, the caps are a pain in the ass. I bought the Humble Bundle, but ran out of bandwidth before I could download Machinarium.

exotoxic said,

ISP's are over subscribed if everyone had unlimited downloads then the lines would be permanently saturated and in the end overall speed would drop. They would have to spend millions investing in network capacity.


The problem is, ISP's buy up bandwidth to use.
However, they manage to have no bandwidth limits and all under 'Fair Usage Policy" in holland, and we are the most bandwidth poluting country in the world. If the entire world will jump on this no-bandwidth-limits train, the internet will be crippled And not all internet exchanges are build for such a massive amount of data flowing through it. Considering for example that the New York IX runs at 50-100gb a second. the London IX runs at a mere 500gb a sec, which are massive populations on the internet compared to our Dutch 17million, where the Amsterdam IX flies over it with 1.6tb a sec
So yea, in short. enjoy your bandwidth limits while we continue to polute the internets

lordcanti86 said,

Good point, but here's this: That network investment is going to cost millions. Wanna guess where that money is going to be coming from?

Assuming I don't have a decent line (aka unlimited in its actual meaning)

I'd happily pay 5-10 bucks more a month to get what I should be getting in the first place.
HOWEVER, how about those companies provide what they are supposed to provide and don't just cash in big whilst neglecting their service they give?

GS:mac

I regularly use between 400 and 600 GB a month.
I cancelled all my cable TV and Phone packages and only have a 20mbs connection left.
I have all my TV downloaded via sicbeard automatically through newsgroups and watch TV on the road through PLEX.
My bill is $50 a month and commercial free and I truly love it. Which can only mean I'll be getting stomped on at any moment because I've found a way to only pay $50 a month and have all the entertainment and communication I need or want...so I must be made to feel guilty for using the very technology they pushed me towards and encouraged me to do in the first place.

Hahaiah said,
I regularly use between 400 and 600 GB a month.
I cancelled all my cable TV and Phone packages and only have a 20mbs connection left.
I have all my TV downloaded via sicbeard automatically through newsgroups and watch TV on the road through PLEX.
My bill is $50 a month and commercial free and I truly love it. Which can only mean I'll be getting stomped on at any moment because I've found a way to only pay $50 a month and have all the entertainment and communication I need or want...so I must be made to feel guilty for using the very technology they pushed me towards and encouraged me to do in the first place.

So you're pirating all your entertainment and you're worried that your $50 a month deal is in jeopardy... and you say someone or something "encouraged" you to do this in the first place. Sounds about right.

Enron said,

So you're pirating all your entertainment and you're worried that your $50 a month deal is in jeopardy... and you say someone or something "encouraged" you to do this in the first place. Sounds about right.

Not all downloaded content is pirated.... many shows are available on a providers website - people download them free, remove the commercials and host them on something like newsgroups. IMO there is no harm in that cause the content was free to begin with.

sava700 said,

Not all downloaded content is pirated.... many shows are available on a providers website - people download them free, remove the commercials and host them on something like newsgroups. IMO there is no harm in that cause the content was free to begin with.

IMO, you are delusional. I have questionable ethics/morals at times (especially when it comes to downloading stuff on the Internet). But I know when what I'm doing is right and what I'm doing is wrong. Those commercials are what pay for the programming. If something is free to watch online with commercials, please watch them. This kind of activity that you describe is exactly what the studios fear and exactly why there isn't more content available to watch online (sans-resorting to piracy or paying a ridiculous amount on iTunes/Amazon).

Assumptive narrow view. Sounds about right.
I couldn't care less what dolts like you have to say about anything really, but for the benefit of others, I'll add that we also have Amazon Prime and Netflix accounts and use them more than ever. Guilt free.
The industry is playing customers as usual and it's sad how many fall for their tactics and sadder yet how some even defend it with all the spirit of Fox news. I don't know if you're brain washed or just ignorant in every aspect of the argument and felt the need to prove it.
Now go watch more commercials and wait for further instructions from your corporate overlords.

Shadrack said,

IMO, you are delusional. I have questionable ethics/morals at times (especially when it comes to downloading stuff on the Internet). But I know when what I'm doing is right and what I'm doing is wrong. Those commercials are what pay for the programming. If something is free to watch online with commercials, please watch them. This kind of activity that you describe is exactly what the studios fear and exactly why there isn't more content available to watch online (sans-resorting to piracy or paying a ridiculous amount on iTunes/Amazon).


QFT 1:1.

I just wished Hulu (for example) would have a little more diversity in their commercials... It's getting old watching a selection of 5-6 ads again and again and again about 3-4 times in ONE episode.

GS:mac

Glassed Silver said,

QFT 1:1.

I just wished Hulu (for example) would have a little more diversity in their commercials... It's getting old watching a selection of 5-6 ads again and again and again about 3-4 times in ONE episode.

GS:mac

Crackle is worse, but I like those old shows.

Yeah. I am with Comcrap and I don't even bother looking at my usage. There are those that know what they are downloading that goes against the cap and then there are those who should just download their data and not worry about it.

Bandwidth caps can create "uneasy user experiences", says study.

Studies have also found that the Pope is Catholic, and bears s**t in the woods!

DJGM said,
Bandwidth caps can create "uneasy user experiences", says study.

Studies have also found that the Pope is Catholic, and bears s**t in the woods!


excellent first post!

DJGM said,
Bandwidth caps can create "uneasy user experiences", says study.

Studies have also found that the Pope is Catholic, and bears s**t in the woods!

Nu Uh! The Bear is Catholic and the Pope ****'s in the woods!

DJGM said,
Bandwidth caps can create "uneasy user experiences", says study.

Studies have also found that the Pope is Catholic, and bears s**t in the woods!

If it weren't for people doing studies on things that are "common sense" there'd be a lot of silly myths still taken at face value.