Bang On: It's easy to hate the Xbox 360

The Xbox 360 has had quite a poor record when it comes to build quality. My experience with Microsoft's wonder console does little to change what so many people already know: The Xbox 360 is more fragile than paper-mâché in a rain storm. It's almost as though simply glancing at the console in the wrong way can send it into cardiac arrest. It's just so easy to hate it.

I've already complained about my excruciatingly frustrating experience with Xbox support, so we can all rejoice in the fact that this tale does not include any dealings with them. Working for a major retailer, I've had the extended warranty, from the store, since day one. It was probably the best investment I made in a long time. How so? Well, after owning an Xbox 360 for two years, I am now on my fifth console. No, you didn't misread that. The sun didn't hit the monitor slowly blinding you into a stupor making you believe that just read that I'm on my fifth console. I'm really on my fifth Xbox 360 and never once have I experienced a red ring of death.

My first Xbox 360 unit was only three months old when it decided to take its own life. On a glorious day, when I was off from work, I decided to play some MLB 2k7. Maybe my Xbox knew how bad the game was and decided to give me a hand; I couldn't tell you. Whatever it was, though, the console decided to stop reading any and all media. Neither games nor movies would work anymore. Back to the store I went and home came a replacement.

Xbox number two didn't fare much better. In fact, it decided that not only should I not play Project Gotham Racing 3, but I also should not get my disc back. The DVD drive simply lost all power. I have no idea how this happened, but there I was, with a screw driver, prying open the tray to get my darn disc back. Another trip to the store was in order and I was already feeling the pain and anguish of knowing I was going to be stuck in this relationship, continually coming back for more abuse.

If the third time is usually the charm, then the complete opposite is true of the Xbox 360. Maybe Microsoft decided that the third time should be so amazing that you can't help but cry tears of sadness while laughing at the same time. In this case, after putting a game into my Xbox 360, I received a message from the Xbox 360 telling me that I should put the disc into an Xbox 360 if I wanted to access it (hopefully, that reads as insanely as it sounds). Every game rendered the same result. My head almost imploded and, I would swear, the earth's rotation was reversed and the universe caved in on itself, if only for a brief moment. I'm a glutton for abuse, though, so I ran off to get a replacement as quickly as possible.

All of this brings us to yesterday. After watching The Punisher: War Zone on DVD in my 360, the unit must have decided that no game could ever match the levels of awesomeness that the movie captured. Upon putting in my copy of Call of Duty: World at War, I was presented with a black screen and a clicking sound. I ejected the disc to find that the console had created an inch long crack stemming outwards from the center of the disc. This wasn't a scratch; this was an actual crack in my game. Why? How? What the hell? How could this be? I didn't even know what to think. All I knew is that I needed to get it replaced, yet again.

Now I have my fifth Xbox 360 and a new copy of CoD: WaW (discounted by a manager to make up for the lost disc) sitting in my room just waiting to figure out a new way to fail. This one is a Jasper model, the latest build of the Xbox 360 promised to solve the red ring of death issues, but that doesn't do much for me. All I can do is sit and wait for this thing to decide it's time to join its predecessors and commit suicide.

When it works, I love the Xbox 360. It's a great device and, combined with Netflix, has become my main source of entertainment at home. The problem is, though, no matter how much I love the experience of a working console, I hate the Xbox 360 because the joy never lasts. In two years' time, I have gone through four Xbox 360 consoles and now wait on a fifth to die like the rest. Get your act together, Microsoft. It's bad enough that your support system is designed to make me homicidal, but can't you, at least, make a decent piece of hardware? I think I'm going with another company for the next generation. It's just too easy to hate the Xbox 360.

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I'm sorry but this is terrible. Yes, the xbox360 has its fault, but basically all you've done here is rant about one problem and just padded it out with your own misfortune. To be honest you can't have a stable argument when you actually only have one argument.

I had never heard of someone having 4 360's fail on them. Mine has been good so far and I know a few friends that have had 1 fail on them, but damn 4 is horrible. I wish you luck with this new system

The only other change that we currently know of is that the console also includes a new 150-watt power supply, as opposed to the previous 175-watt version. These changes were most likely made in order to support the New Xbox Experience, which requires a great deal of the 360's processing power. Hopefully, these changes will all add up to a more hard, longer-lasting system.
http://arstechnica.com/gaming/news/2008/12...ats-changed.ars

lol

don't feel bad chris. we are all counting on the jasper revision.
I went through 12 xboxes to date, yes twelve, and still have more than you ever owned here busted as I couldn't handle continually calling customer support -so I just pick up a new one and part everything else but the working box out and eat any additional cost... plus family were impatient with a 3 month wait to watch TV again.

all are 3rlod units, all without HDMI, all fail. Most never even seen a disc as they were media center extenders for my home, and setup to be well ventilated in all aspects.. I have others that belonged to relatives that have failed on their own regard to the error - and I have now started seeing the E74 fiasco kicking off with a few friends getting that with their falcons.

least they are popular.

First never use the 360 as a DVD reader. For one it's an awful DVD reader and it makes too muchy noise. And you will reduce it's life time. The DVD reader in the 360 is a cheap *** one so use it the less you can.

As a computer engineer the first time i powered on my 360 i knew this would last at most 3 years. This thing gets so hot even on the outer side far from vent holes. An hot video card in a PC (my x800 was getting as hot as 90 celsius) is not a big deal there's plenty of rooms and fans to get parts cool.

I'm lucky my 360 stands on cement in a basement. It's cold even in summer. But for people living south of united state and having their console on a 3rd floor and up the heat can definately becomes a problem in summer time.

I did once a test for fun i obstructed the vent holes on the side right side of my 360 (the vent holes on the opposite side of the HD). After not even 10 minutes i got corrupted graphics while playing Halo 3. I was really stunned. I mean i wont get such result if i obstruct some vent holes of my PC case. As long as the fans are non obstructed the 360 should be okay specially when standing on cement in a basement.

I love all the rationalization from the fanboys, I'm on my 3rd 360 and this isn't acceptable. And there is no reason to even mention Sony when replying to this, it doesn't matter how you feel about the PS3 the fact remains MS did a poor job with 360 hardware. I love my 360 but I won't pay for another console if this one dies for any reason.

Personally ive had my 360 (its a Falcon) since Christmas 2007 and I have not had a single issue with it.... Touch Wood.

:) Maybe you did something bad in your previous life ? :P

What I do hate about the 360 is signing into Live. As soon as you are in, bloody adverts! I pay for Gold, so stop trying to sell me more **** instantly. The XMB doesn't, it goes straight to the game section where it should.

Well, my 7th 360 is an Elite and other than the disc drive being noisy it has been reliable so far. PS3 > 360. Hardware at least.

It's amazing to see the people come out of the woodwork when anything remotely negative is mentioned of the 360. To me, it just sounded like a bit of frustration from bangbang023 and he was pleading to MS why they keep making such poor hardware. Obviously he loves the abuse since he keeps coming back for more *lol*.

But on a serious note and has been mentioned countless times before electronics fail from time to time but the fact we're still talking about hardware failures after 3+ years of being on the market is extremely disappointing. Even though I do not own a 360 or ever plan on purchasing one I truly feel bad for people who go through 4-5 consoles (no matter what company). No one deserves that kind of abuse from a well established company earning billions of dollars , whether it were the DRE issues with the PS2 around 8-9 years ago or the 360 (countless hw issues, pick one) of today. Why there isn't more anger/lawsuits demanding better products baffles me.

Wake up people, we deserve better.

I dont believe MS makes the hardware in the Xbox but Foxconn. Who also makes Dell, Non-brandname clones, and HP (I believe).
I guess if I had 5-7 machines RROD on me I would have a bitter taste about them - but I, personally, have not. I dont think "if you buy an 360, you are guaranteed a failure" these days. Why would they keep same design, keep 3 year warranty and expect returns on their dime?. Then again, I bought broken ones off ebay for next to nothing and got them working.
So, like this article, this is my opinion.

Want to see people come out of the woodwork? Put an article on "easy to hate a mac" here...

Sorry to hear about your troubles Chris.

As for your responses, welcome to the console realm! The amount of knee-jerk reactions attacking other companies from replies is expected, even when you mentioned nothing to do with anyone else apart from MS in your first post :P

I think "everyone" can agree the Xbox is awesome on the software front, but on the reliability front leaves a lot to be desired.

Ok, if this is 'just' an opinion piece, what is the point of the article?

Is this to inform people on how to avoid problems?
Is this to offer insight on something unknown?
Is this to get MS's attention because they aren't smart enough to read the fail numbers?

If I lost five XBox360s, I would be a bit angry and want to vent in a public forum, but it would be more effective to have a purpose beyond expressing my own strife.

I wish the author would have taken some action and provided users with some solid tips either in avoid failure, or in dealing with returning the unit to MS or other actual useful information.

Instead, this does tend to read more of another pile on the 360 because I killed another unit post.

Consider how much punishment 360s get subjected to by average users, the numbers are not quite as bad as the myth of 'my personal experience' pieces create.

The 360 is a strange device in that its owners are not always 'fanbois', as many people are halo fans, use it for live service, use it as a media player/extender and don't have a 'love' for the MS brand. Where a PS3 owner will tend to be a PS3 'fan' and 'fanboi' and also by proxy less likely to complain of the numerous problems they have had with the unit in a public forum.

Hardware isn't perfect and there are good case examples of high fail rates in many products that just don't get the 'newiness' that MS hardware does, as most people love to rip on MS any time they can. And you can find these anywhere including 'beloved' Macbooks that don't fair as well as many other brands; however, their users usually don't complain publically and still give the product good ratings for reliability when it is more of their appreciation for the concept rather than 'their actual Macbook' experience.

My spouse was a regional manager for two different game retail outlets, and the 360 was nothing in terms of actual problems compared to many other consoles they were selling, but it made more news because the owners were not MS fans and didn't have any psychological investment in the 360. A true 360 or PS3 fanboi wouldn't say too much about their problems, but for example a Mac owner with a 360 would scream to anyone willing to listen about their problems, and still at the end of the day go home and turn on their 360 and play Halo.

As for reliability, if I was to go on my 'personal experience' I would run from anything Sony, as my spouse not only has numbers showing the PS3 being worse than the 360 from the store return numbers, but also really scary stories of PS2 units customers had catch on fire, with literal piles of melted PS2s sent back to the regional warehouse.

However, I tend to be a bit more rational, and realize hardware isn't perfect, especially with these high end of processors and would buy another PS2 or PS3 or 360 or Wii, because I like what the product does for me and don't really care about the politics or investing into a 'fanboi' psychology. I also know a lot of gamers that have shoved them in cabinets with no air flow or did really stupid crap by accident or ignorance, and there is a larger number of all brands returned because of this rather than inherent design defects.

It's purpose is entertainment; to put a fun read on the front page. That's all. None of my columns are meant to inform and bring attention to any causes or such.

Bang On: It's easy to hate the Xbox 360

Flamebaits are not allowed in Neowin, and it is a so evident flamebait, no matter if it is true or not.

period.

Get off your high horse, man. It's an opinion column. If an opinion is disagreed with, it's not automatically "flamebait". Flamebait would be saying the Xbox sucks and someone else is amazing. I don't say anything about the quality of any products except the Xbox. A simple retelling of my story with the Xbox 360 is hardly flamebait unless you're that insecure with your own opinion.

bangbang023 said,
Get off your high horse, man. It's an opinion column. If an opinion is disagreed with, it's not automatically "flamebait". Flamebait would be saying the Xbox sucks and someone else is amazing. I don't say anything about the quality of any products except the Xbox. A simple retelling of my story with the Xbox 360 is hardly flamebait unless you're that insecure with your own opinion.

No, i agree with the content of this news but nobody is so naive to think it is not a flamebait, example:

-xbox360 and RROD.
-ps3 and lack of games.
-wii is for brats and is underpowered.

I barely mention the RROD as it's never happened to me. I go out of my way to say I've never experienced it, even.

When I talk about Firefox, I'm a fanboy. When I talk about Apple, I'm a fanboy. When I talk about the Xbox, I'm a fanboy or flamebaiting. I design my articles to express my opinion while stirring up discussion and avoiding the pitfalls of normal flamebait topics. I specifically left out any other console options for the exact reason of avoiding flame wars over who's better.

Well, speaking from experience myself working at a Game store. We normally get between 30-50 Xbox 360's returned faulty each week, whereas ps3 and wii's aren'ts even a quarter of that figure. There's no doubting that the 360 has the worst build quality of any console i've seen.

The Xbox 360 is more fragile than paper-mâché in a rain storm. It's almost as though simply glancing at the console in the wrong way can send it into cardiac arrest.
The sun didn't hit the monitor slowly blinding you into a stupor making you believe that just read that I'm on my fifth console.
[...]it decided to take its own life. On a glorious day,[...]
Maybe my Xbox knew how bad the game was and decided to give me a hand; I couldn't tell you.
Maybe Microsoft decided that the third time should be so amazing that you can't help but cry tears of sadness while laughing at the same time.
My head almost imploded and, I would swear, the earth's rotation was reversed and the universe caved in on itself, if only for a brief moment. I'm a glutton for abuse, though[...]
[...]no game could ever match the levels of awesomeness that the movie captured.
It's bad enough that your support system is designed to make me homicidal, but can't you, at least, make a decent piece of hardware?

Sorry but who are you writing for? An elementary school? I can live without the childishness inside of you exploding like the suns of a thousand different elephants goading the typhoon into a stormy mess of incoherent personifications.

I can even live without this article in general because the idea of it is so one-sided. Here you have a tech site read by many different visitors every day and you have an esteemed journalist with an article on why Xbox's suck. It doesn't matter to all the people Xbox has worked for, or for all the people PS3 has not worked for, or for all the people that have the Wii still working but don't play it at all, because you have decided that it's not bias to write only one side of the entire thing because, oh dear, it actually happened.

Well good. Hate me and down my criticism because I really don't care about the knee-jerk reaction to that ****. This is too bias even for an unprofessional journalism site because showing one side from one journalist and having it be the only side on the entire front page is ridiculous. Plain and simple.

It's a column about my experience. Never do I claim that the Xbox sucks or that all Xbox users experience the same thing. Oddly enough, everyone who ever reacts this way to my article seems to think I am stating my experiences as fact and insist that everyone's experience is identical. It's a column, not a news story. There's a difference in how the two are approached. When a news paper columnist writes about his latest camping adventure with his son or what not, he doesn't do so with the intent on convincing everyone that every camping trip will go the same. The same is true of this article and every other column I've written.

A) Please don't make generalizations like "everyone who ever reacts this way[...]". I highly doubt you've analyzed everyone who has reacted "this" way and found that they're all physiologically identical.
B) And if your generalization was true anyway it's not a huge leap of faith to assume you state your own experiences as fact, because if they were not fact it wouldn't be an experience that you had at all it would be fiction.
C) I know well that you aren't insisting that everyone's experience is identical, but you're on the god damned front page of this website saying that "It's easy to hate the 360". If you were just talking about you, why isn't it titled "It's easy for me to hate the 360"? And why isn't it on your blog?
D) Seriously, way too many people like to use completely unrelated metaphors and pretend the end result is the same. This isn't a camping article with your son bangbang, this is a Tech News site and you're writing about why it's easy to hate an Xbox 360 to everyone who reads the entire site.

Also, as said below, it's flamebait. It's the definition of flamebait because it's one side of an entire argument, and if you want to accept that the argument is valid, childish, or even stupid, I don't care because the argument still exists and you're still provoking anyone who is on the other side, not to mention isolating them when you say they should just shut the hell up because they're dumb for liking a company more than another company.

I don't see this article as provoking anyone. It's an editorial on the one reason I didn't buy an Xbox 360: poor hardware.

People like this annoy me. Stop complaining and grow up. Who ever writes sh*t like this just do it for 1 or more of 3 reasons.

1. They are ill informed.
2. They had a bad experience(think of how many people haven't)
or 3. They complain because they think it makes them look 'cool', "OMG i have this product that millions of other people have as well (without failure), but I'm cooler because mine broke!"

Or because I wanted to write an entertaining editorial/column piece about an experience I have with a popular piece of hardware. No one forced you to sit through it and endure it. But you did, so thank you

I want an Xbox 360, but I won't buy one for this very reason.

My NES, SNES, Dreamcast, and PS2 all still function flawlessly. (My PS1, not so well.)

I'm on my second. The first one I had for a year, just a week when it ran out of warranty it RROD. Rang MS and they were kind enough to send me out another one free of charge even through it was out of warranty. The new one is dam sweet had no problems with it what so ever like the last one and it doesn't sound like a Air craft warming up when I turn it on like my previous one.

At least Microsoft admitted failed attempt on this console and fixed peoples problems. At the moment I don't see Sony fixing screwed PS3s that have been floating around lately.

Hmm that is too bad bangbang. My Xbox 360 was replaced once and has been great ever since. I really have enjoyed the experience.

I have a XBoX 360, PS3 and a PC, i spend most of my time on the PC, when i get bored i turn on my PS3 and enjoy myself with the games and sometimes i play a blu ray movie on it, my XBOX it's getting old, i never play it, i don't know why the experience play between the PS3 and the XBOX ot's so diferent. i think i simply don't like the XBOX, the PS3 it's simply really easy to use.

but after i get bored with the consoles i get back to my PC.

Hey I'm sorry to hear about how tough its been with you and your xbox 360. I've been lucky so far. I have the original console that came out when it was just released. So far I only have one problem with my xbox. I only play Halo 3 on the xbox360 and most of the other time I use it as a media center. The probably comes from the 360 disc tray always having a problem reading the halo game. I have to keep taking the disc out and putting it back in till it works or else i shut down and and restart a few times and then it works. It's becoming more painful as the days go by and I've started playing Halo a lot more. I couldn't help but bust out laughing at work while reading this post. It was a very great read. I feel for you man, but you are a devouted fan of the machine. Good luck with the fifth console.

Had my first RROD after 2 years of having an elite. (pro initally then sold it to my bro and brought an elite)

From what I can tell it was the x-clamp used to mount the heatsink that caused it. (done some research and it seems the most common)

MS email me a delivery note so I boxed it up and phoned up UPS and got them to pick it up the same day. Tracked it via the website and after 1 week got it back and good as new.

To be fair, I work in IT and hardware failure on kit is something that is more common than most people realise. On my 2nd Juniper firewall (which cost nearly £4000) in under a year and one of the NIC's failed on it so I nearly ended up sending it back AGAIN meaning I'd be on my 3rd. In under 11 months!! This is an enterprise product costing thousands...!

But these things happen. MS have a good warranty in place now for RROD (3 years) and the turnaround on my unit was 1 week - which is pretty amazing when you think it took 6 days to get it from the UK to Germany and back again...!

Wow.... that does stink
I guess I got lucky with buying RROD units off of ebay for $50-75 dollars.
Then do the xclamp fix with the $7 in screws/washers from Lowes.
I got one in each bedroom and livingroom with no problems (knock on wood)

ouch chris, that is some bad luck there. i think the 360 experience is way better than the ps3, but yea, the hardware quality does leave something to be desired (although sony isn't any better...). my first one had the same problem one of yours had, where it just wouldn't recognize any media. my second one suffered a RRoD about a year ago, but i fixed that myself and it has been fine since. i know you don't have the time, but they are fun and cheap to fix up if you ever lose the BB hookup.

i'm actually a little suprised at the number of people who mentioned that theirs died so they just bought a new one. is there a reason you guys don't just fix them yourself?

You keep throwing little digs at Sony, but I too am on my third 360 while still on my first PS3, which I use just as much. Stop making excuses for the poor job MS did with 360 hardware, the experience is only better when it's working.

Could you please rattle off a few generic sayings? Maybe "the early bird gets the worm" or "when the going gets tough, the tough get going".

Either way, I like playing games on the Xbox and I've invested a lot of money into a game library for it. I'm not switching consoles now. I'm trapped, in a way.

Error 74 is causing many problems now too ever since the latest 360 update.

I completely stopped using my 360. It's been over a year now since I have used it. It got the RROD 2 times, after being fixed once. It's just sitting there collecting dust now. I refuse to waste money on purchasing a new one.

Yup gud old watchdog http://www.bbc.co.uk/blogs/watchdog/2009/03/xbox_360.html

Oddly enough a mate of mine sold me his cod4 about aweek after launch it was so scratched the game worked but the multiplayer was a no no. Anyway brought and it used me works tie to try a clean it and it did! weird as there was quite circle formed.
And i have and early built 360 ,rrod last year xbox help line is a nightmare always india always a script they read from.
Ups picked it up 4 days later it came back from germany with a broken usb flap on the faceplate,spring wedged in the usb port and it was coverered in what looked like coke as if a can of the stuff exploded over it and the dvd drive was broke. phoned, give em sum grief , Ups picked it back up except it took them two weeks to fix it.

No offence to em but the indian call centre really p*ss me off as i feel they just cant think for themselves...

my other 360 touch wood aint since i stuck a cooler on the back has been ok and that and early 2006 unit aswell...

I've replaced it five times now. I'm sure my last few had newer hardware that was also present in the Elite. Also, on a side note, my roomie has an elite and it RROD'ed a month ago.

Gotenks98 said,
Should have bought one of the newer elites. I have had zero issues with my elite.

Well, then you must not have very many friends with X360's. But thats some good statistics you have gathered there... 1 out of 1 elite hasn't died... 0% failure rate. You should consider going into marketing.

There was a report on Watchdog last night regarding the damage to discs. Some users have experienced circular rings forming on the discs after just a few hours of use and this apparently has caused a storm in the US with threats of a lawsuit.

Microsoft have however blamed the users not the console although Watchdog had some test done and it seems that some consoles can't handle day to day vibrations which is causing these circular rings to form.

A customer recently came in to exchange a game that he had just bought. It seems that his console might have had this problem as the disc had a perfect circle etched into the bottom side of it, making it unreadable.

I stood in line for 3 hours for my 360 the day it came out. It just died on last month (red ring). I have a new one now and have had no problems.

im on my third xbox, RROD and DVD failure with scratchng disc's killed the first two. Out of all the consoles i have owned the Xbox is by far the worst for failure, followed closely by the PS2.

SNES and PS1 never had a problem with. I got a PS3 over xmas and so far no probs what so ever.

I do share the authors pain, as even though the console is flaky, it is a great machine with some great titles and a good online service to go with it. I love playing on the thing. It's what persuaded me to mostly move from PC Gaming to console gaming.


The next Xbox won't sell well on the first day. I'm not saying it will be a flop, but this batch has taught everyone to wait it out for a little while and see the problems.

The Xbox has really seen nothing but problems PR-wise since launch, game announcements, etc. aside.

zero issues with mine, but i sold it... as far as i know its still alive :P but hey, you've got 5 new consoles, thats a win in my book

either way, maybe rant when MS doesn't supply you with a brand new console if it breaks within a month of a buy or something :P otherwise you're still enjoying your XBox

my new console, Compaq Contura Aero!
33MHz 486 CPU, 4MB RAM, 180MB HDD
Windows 3.1!

I am playing bomberman, volfied, supaplex and mario. My Vista x64 can't run them :D
It never had any issues...

I work in the electronics department at Walmart and for a few weeks after Christmas, it seemed like nearly every 360 Arcade we sold during the season came back for a replacement. For a while there, we were going through two consoles for every one sold. Maybe we just got a bad batch of them or something, but it was really weird.

FWIW, my wife's old NES still works!

Wow, I feel sorry for you. I waited until the Jasper units came out before I decided to buy a 360. I got the only one I could find in town at the time and I haven't had any problems yet. But, its only been a few months. We shall see.

My release day 360 is in the process of dying. It's obviously off warranty so I'll probably just buy a Jasper Arcade when it dies for good.
I don't play a lot of games on it..mostly just stream movies and tv shows. I found a temporary "fix" for mine. Most of the failures seem to be caused by stress-flexing of the motherboard so if figured that I would relieve some of that stress by flipping the 360 upside down. I haven't have a RROD since (almost 2 weeks now of very heavy usage).
If you try this, make sure there is no disk in the drive or it will be screwed (I remember to take out my GH3 disk before flipping it).

ahhell said,
My release day 360 is in the process of dying. It's obviously off warranty so I'll probably just buy a Jasper Arcade when it dies for good.
I don't play a lot of games on it..mostly just stream movies and tv shows. I found a temporary "fix" for mine. Most of the failures seem to be caused by stress-flexing of the motherboard so if figured that I would relieve some of that stress by flipping the 360 upside down. I haven't have a RROD since (almost 2 weeks now of very heavy usage).
If you try this, make sure there is no disk in the drive or it will be screwed (I remember to take out my GH3 disk before flipping it).

Do you have an external cooling fan attached to the back? I had one and it was causing RRODs and after removing it, never had them again.

ahhell said,
No extra cooling. I'm guessing I am partially to blame for mine failing as it gets pretty hot in my TV stand.

Yea, that would do it. I keep mine out of my TV stand and make sure nothing is up against it and air can flow around it.

If you remember correctly, the PS3 had issues of overheating as well when it was first released. But I never had problem with my 360. Bought it 6 months after it came out and never had to have it repaired. Works great and I even dropped it a couple times and it still works just fine.

I feel you, my console has had to be "repaired" 4 times already and Microsoft finally decided to give me a Dec 2008 model as a replacement.

Meh, I've had mine for two years, an Elite, no issues. Besides, I truly believe that these things fail more because they are used more. It's hard to have a Wii fail on you when you never turn it on after the first two weeks. Same can be said for the PS3, that only gets turned on to get the latest patches, and to see if Home is up and running yet. LOL! However, there ARE sunch things as plain old bad luck, as the story posted above proves.

m-p{3} said,
My troll-o-meter is about to explode!

He is not trolling...look up what a troll is before you accuse someone of doing it.

techbeck said,
He is not trolling...look up what a troll is before you accuse someone of doing it.

LMFAO!!! He is definitely trolling. Stating that the reason the PS3 and the Wii don't ever get turned on by people, so of course will never fail is at least flame bait. (Although I tend to agree ).

the day after i got assassins creed (the day after it came out) my 360 cracked it then a day later the 360 kicked it in. i have never purchased another one.

Im sure when a Ferrai breaks down the hassle and cost dwarfs the xbox although people except that and they cost about 100,000 more and you dont a months free road tax after repair. The turn around replacement of two weeks isnt too bad.

MillionVoltss said,
Im sure when a Ferrai breaks down the hassle and cost dwarfs the xbox although people except that and they cost about 100,000 more and you dont a months free road tax after repair. The turn around replacement of two weeks isnt too bad.

That's like comparing Apples to Tigers. Totally different things all together, and people don't expect to replace a console when every generation before they had consoles that worked, save for the NES days.

Cars hit bumps, move around, and have a lot of moving parts.

Xboxes have a fan, a disk drive, and a hard drive. Maybe a few more moving parts, but not much. They stay stationary for the most part. And if Nintendo and Sony can build consoles that last longer, there's a problem at Microsoft.

Hmm... odd
I have never experienced the RROD or any xbox issue. I still have my original launch issue XBox 360. No problems yet. Actually, I don't know anyone who did have a problem with a 360. I guess must be the power of the internet that inflates the actual problem. If 2 out of 10 people have a problem, those 2 will be the only ones talking about it on the internet. the other 8 wont mention a single word. So for those reading about the 360 on the internet will only hear information from those 2 creating an impression that ALL 360's have a problem.

One thing I wish I had with my 360 though is Netflix. Not offered in Canada.

Titoist said,
Hmm... odd
I have never experienced the RROD or any xbox issue. I still have my original launch issue XBox 360. No problems yet. Actually, I don't know anyone who did have a problem with a 360. I guess must be the power of the internet that inflates the actual problem. If 2 out of 10 people have a problem, those 2 will be the only ones talking about it on the internet. the other 8 wont mention a single word. So for those reading about the 360 on the internet will only hear information from those 2 creating an impression that ALL 360's have a problem.

One thing I wish I had with my 360 though is Netflix. Not offered in Canada.

A 20% failure rate more than justifies a good amount of forum bitching. People shouldn't be buying a product with a failure rate that high. Hell, a 1% failure rate is unacceptable. People talk in failure rates for MOST products in the .01 and .001% area...and even those will generate law suits.

I was just using 2 of 10 (20%) as an example of the power of the internet. Microsoft and retailers claim that the failure rate of the 1st generation 360 was actually 16%. Japanese retailers and gaming enthusiasts (internet based) claimed the failure rate as high as 83%.

I never heard of it said to be that high. The highest talked about rate I remember early on was 33%. The Falcon then cut that down to like 10-15% or so was the saying.

Electronics do fail, and MS covers you for free when it comes to the RRoD. I can't say much about the newer model, but It seems the talk has indeed died down quite a bit.

Titoist said,
I was just using 2 of 10 (20%) as an example of the power of the internet. Microsoft and retailers claim that the failure rate of the 1st generation 360 was actually 16%. Japanese retailers and gaming enthusiasts (internet based) claimed the failure rate as high as 83%.

I see what you are saying with your OP... people who are sore at MS because their XBox 360 failed are going to be more vocal in forums and make people think that the failure rates are higher than they actually are. But I'm sorry, your own statistics that you have found bring more credence to my argument that the issue has not been blown out of proportion. 16% is a HELL of a failure rate.

I agree with you that its still bad and shouldnt be that high at all, but like I said, I haven't been affected by this misfortune so for me it doesnt matter what the failure rate is as long as mine doesnt fail.

Well, I've had one Xbox 360 and took it into planes, other countries came and went, and hasn't given me one issue. I guess it's just bad luck. But yeah, statistically the Xbox 360 has some crappy hardware.

Wow.. I'd give you my war story w/ the XBox 360..but it really doesn't compare at all. Thats horrible, bangbang. I think it is funny that my Super Nintendo will no doubt out-live all XBox 360's on the planet (well..probably). Maybe even my Atari will.

Well, after owning an Xbox 360 for two years, I am now on my fifth console.

You know what is worse than Microsoft for making a product with such poor build quality? All the forum rats that read statements like that and say: ZOMG what the heck are you doing to your console! You must be abusing them somehow. The console won't just break... mine won't because I take care of it.

Nothing has infuriated me more than morons posting such arrogance in these vary forums.

You can't say people would be coming from absolutely nowhere by concluding that he must be doing something to his console. I'm finding it hard to believe myself as I know 15 people with 360's that have lasted for longer than a year.

Am I saying he's a liar? Am I a Microsoft fanboy? No, I'm not, but I'm saying I trust me and the 15 people who I know personally more than one incredibly unlucky journalist with a chip on his shoulder.

i cant say ive had many problems myself. my first xbox built october 2005 i had for about 3 years and sold it to a friend. no problems at all with that unit. my 2nd xbox built 2006 red ringed on me and got fixed. no problems from there.

i love the xbox 360, i think its an amazing console. i only use my ps3 for bluray

Is this really necessary? Fanboy feuds are bad enough in this sector, we could probably do without adding more fuel to the fire =\

I agree. While many have had 3 or more break, lots like myself are still on their first without any problems.

Just like with software on PC's not everyone has the same smooth experience.

It's absolutely necessary. The kids on Neowin need to start GROWING UP and accepting that every single op-ed piece isn't an attack on them personally or their lifestyle. It's just a piece of journalism! If they take an op-ed justifiably criticizing something that they hold THAT dear that they need to start spitting feathers and getting personal about it, they really need to take a long hard look at themselves.

The more of this kind of stuff we have the better. Neowin will be a far duller place if no-one speaks their mind in articles like this simply because a minority have a fanboy mentality.

Chicane-UK said,
It's absolutely necessary. The kids on Neowin need to start GROWING UP and accepting that every single op-ed piece isn't an attack on them personally or their lifestyle. It's just a piece of journalism! If they take an op-ed justifiably criticizing something that they hold THAT dear that they need to start spitting feathers and getting personal about it, they really need to take a long hard look at themselves.



You for president!
The more of this kind of stuff we have the better. Neowin will be a far duller place if no-one speaks their mind in articles like this simply because a minority have a fanboy mentality.

Chicane-UK said,
It's absolutely necessary. The kids on Neowin need to start GROWING UP and accepting that every single op-ed piece isn't an attack on them personally or their lifestyle. It's just a piece of journalism! If they take an op-ed justifiably criticizing something that they hold THAT dear that they need to start spitting feathers and getting personal about it, they really need to take a long hard look at themselves.

The more of this kind of stuff we have the better. Neowin will be a far duller place if no-one speaks their mind in articles like this simply because a minority have a fanboy mentality.


Thank you, Chicane. Your posts continue to impress me.

Chicane-UK said,
It's absolutely necessary. The kids on Neowin need to start GROWING UP and accepting that every single op-ed piece isn't an attack on them personally or their lifestyle. It's just a piece of journalism! If they take an op-ed justifiably criticizing something that they hold THAT dear that they need to start spitting feathers and getting personal about it, they really need to take a long hard look at themselves.

The more of this kind of stuff we have the better. Neowin will be a far duller place if no-one speaks their mind in articles like this simply because a minority have a fanboy mentality.

+1