Best Buy closes a few stores in Canada, forgets to tell employees

Getting laid off from your job sucks and anyone who has been through this process knows the gut-wrenching feeling of having your income swept out from underneath your feet. For employees at a few Best Buy locations in Canada, they were met this morning with locked doors and security guards telling them that they no longer have jobs.

According to the CBC, Best Buy closed at least two outlets in Quebec but never told the employees that the stores were closing. When workers showed up this morning, they were met by security guards who told them that they no longer had jobs at Best Buy and that the store was closed.

The report states that Best Buy will close 12 stores across Canada but what is unconfirmed at this time is when the company will grow a pair of coconuts and have the gull to tell its employees that they are losing their job. Having your paycheck taken away from you is bad enough, but to have the closure come unexpectedly makes it even worse.

BestBuy has been struggling as of late as it works to fight off online competitors such as Amazon who have been able to offer the same goods at lower prices.

Source: CBC

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I feel horrible for the people losing their jobs, although I would mind if Bestbuy would just disappear altogether

Not really, they have the most awesome consumer protection laws that I personally wish would be applied for the rest of Canada

For the past year Best Buy has stated that they've basically become a showroom for online retailers such as Amazon.

geez, usually large stores when they close have going out of business or store closing sales to sell down merchandise for a few weeks before they ship the higher value stuff to other locations

Well now the other employees know their day is coming. So for the guy dumping the garbage...drop a few laptops in the bin as well. That's your severance pay.

Wow that is sad...yet these same ******* would expect you to hem a 2 week notice. That is why in most cases, jobs I quit I gave no warning. I came in, picked up my check and said I wont be back after today. They don't care about you so why them. Don't do that in the States. We are smart enough to sue you Best Buy. Best Buy use ot be my favorite store. When shopping i could literally stay for hours playing with stuff. Now its like, run in get what I need and run out.

I am having a hard time believing this, not because of Best Buy but more so from the standpoint that in every store closing I have ever seen the employees or someone packs up or empties that store first. For them not to see the store suddenly shrinking up or for them to stop getting packages for months I just cant see that happening. If that's not the case then yeah Best Buy sucks. It hate it for the employees though.

Well that's a dick move if I ever saw one..

I live in Winnipeg, MB, Canada, I sure as hell hope they don't close the stores there.

Sraf said
Eih, as a Calgarian, I say just go to Memory Express (And I know you have one now)
I just found out about Memory Express. Never heard of it before. I don't know if you've had this problem but I've had some difficulty trying to find computers stores in Winnipeg. I know a lot of little stores but nothing as big as Best Buy or Future Shop. Once I get my card working, I'll be buying a lot of my tech. products online. I do prefer going to get it in person at a store, but some things are just impossible to find.

MemEx started out in Calgary, so I've dealt with them for quite some time and I'm very happy with them overall, and the nice thing with them is that they do the whole online orders thing, and the B&M thing (online orders can be shipped to you or picked up at the store) AND they have a good pricematch deal that even covers online retailers

MemEx is surprisingly good on their prices, but I still prefer ordering from NCIX and supporting the local guys at Avenue sometimes too. I miss CBIT, though. I bought a ton of equipment from there over the years, and for some inexplicable reason I always loved the crummy warehouse atmosphere.

Sraf said
MemEx started out in Calgary, so I've dealt with them for quite some time and I'm very happy with them overall, and the nice thing with them is that they do the whole online orders thing, and the B&M thing (online orders can be shipped to you or picked up at the store) AND they have a good pricematch deal that even covers online retailers
Sweet! I'll be sure to check it out. I wanna' find all the alternative stores I could find

random_n said
I miss CBIT, though. I bought a ton of equipment from there over the years, and for some inexplicable reason I always loved the crummy warehouse atmosphere.
What happened to CBIT?

they're not required to give them notice,but if they do let them go without notice, then they are required to pay them for 2 weeks though. I don't see what the big deal is. If they were given notice, they still would have worked 2 weeks. Now,they are receiving 2 weeks pay without having to work,and best buy is even helping them get another job. How can that be a negative thing?

Some should get more depending on how long they been there.

How is it a negative thing?
Maybe because Best Buy Canada told there employees that it was doing just fine and they had nothing to worry about.

Working at a BestBuy for 4 years, I can't say I did not see it coming. I'm sure the employees will get a severance package, however the way it was done was awful.

IS this even legal? There must be some kind of thing about making an employee aware of their termination somewhere in laws or their contracts.

I think they are required by law to pay them 2 weeks. But they can pay them 2 weeks doing nothing home.

Still they could have called the employees the night before to tell them to not show up. Actually we have a law here about that. If you can't give work to an employee but don't warn him before you need to pay him at the minimum 3 hours of work. So actually by law i think they are required to pay the employees who went to the store to work today 3 hours + 2 weeks notice.

It depends on the country/state. In New York, it is Work at Will. It means the company can lay you off anytime for any reason or no reason at all. Likewise you can call your company at anytime and tell them that you are not coming to work.

Best Buy employees aren't under "Contract," per se...at least, they weren't when I was there. Employment is strictly on an "at-will" basis, and either party can terminate said employment at any time, for any reason. Having said that, the way they did it in this instance SUCKED.

ClassicTrekker said,
Best Buy employees aren't under "Contract," per se...at least, they weren't when I was there. Employment is strictly on an "at-will" basis, and either party can terminate said employment at any time, for any reason. Having said that, the way they did it in this instance SUCKED.

http://www.cnt.gouv.qc.ca/en/h...on-of-employment/index.html

Also

"Indemnity for reporting to work (less than 3 hours worked)

An employee who reports to work at the express request of his employer or in the normal course of his employment and who does not work or works fewer than 3 consecutive hours is entitled to an indemnity equal to 3 hours of pay at his regular wage.

The employee is entitled to the tips received during this period. If the provisions concerning overtime assure him of a greater amount, the employee will not benefit from the 3-hour indemnity for reporting to work, but rather the number of overtime hours increased by 50%.

This provision does not apply in the case of superior force (example: fire) or when the employee is hired for periods of less than 3 hours (example: certain ushers, school bus drivers, school crossing guards, etc.). "

http://www.cnt.gouv.qc.ca/en/h...il/work-schedule/index.html

LaP said,

http://www.cnt.gouv.qc.ca/en/h...on-of-employment/index.html

Also

"Indemnity for reporting to work (less than 3 hours worked)

An employee who reports to work at the express request of his employer or in the normal course of his employment and who does not work or works fewer than 3 consecutive hours is entitled to an indemnity equal to 3 hours of pay at his regular wage.

The employee is entitled to the tips received during this period. If the provisions concerning overtime assure him of a greater amount, the employee will not benefit from the 3-hour indemnity for reporting to work, but rather the number of overtime hours increased by 50%.

This provision does not apply in the case of superior force (example: fire) or when the employee is hired for periods of less than 3 hours (example: certain ushers, school bus drivers, school crossing guards, etc.). "

http://www.cnt.gouv.qc.ca/en/h...il/work-schedule/index.html


Okay...I admit to not completely knowing the differences between US and Canadian laws as pertaining to employment...however, the original premise of my comment, that Best Buy employees aren't under "*Contract*," is, I believe, still valid.

jorel009 said,
not in quebec they are not....we have protections.

But are those protections spelled out in a contractual form, signed by you (or your representative), and a representative of your employer?

ClassicTrekker said,

But are those protections spelled out in a contractual form, signed by you (or your representative), and a representative of your employer?

Nope those are laws ALL companies need to follow when there's no contract between the company and the employees. Union or not. Part of the laws actually doesn't apply if the employees sign a contract with the company. In this case the contract between the company and the employees stand. But in the case of Best Buy since there's no contract between the company and the employees then the "Normes du travail" do fully apply since there's no contract.

Edited by LaP, Feb 1 2013, 1:42am :

LaP said,

Nope those are laws ALL companies need to follow when there's no contract between the company and the employees. Union or not. Part of the laws actually doesn't apply if the employees sign a contract with the company. In this case the contract between the company and the employees stand. But in the case of Best Buy since there's no contract between the company and the employees then the "Normes du travail" do fully apply since there's no contract.

Okay...well, the original post I was replying to said, "in laws or their contracts."--now, maybe Canada has a different definition of "contracts" than the US...but in the US, Best Buy employees don't sign a "contract"--and that was my original point.

LaP said,
I think they are required by law to pay them 2 weeks. But they can pay them 2 weeks doing nothing home.

Still they could have called the employees the night before to tell them to not show up. Actually we have a law here about that. If you can't give work to an employee but don't warn him before you need to pay him at the minimum 3 hours of work. So actually by law i think they are required to pay the employees who went to the store to work today 3 hours + 2 weeks notice.

FS employees got a severance package and 3 hours pay for a short sit down with district managers. They are in the clear with any wrong doings in this situation.
On a positive note I got a second interview at another job as I just pulled in to the parking lot to collect my papers and receive my "package".

It's called loss prevention. You really think a crew of 50 people, most of which are late teens/early 20s, aren't going to steal some **** when told they are gone in 2 weeks? I worked at CompUSA when they closed the retail stores and yeah, it was a free for all.

92GTA said,
It's called loss prevention. You really think a crew of 50 people, most of which are late teens/early 20s, aren't going to steal some **** when told they are gone in 2 weeks? I worked at CompUSA when they closed the retail stores and yeah, it was a free for all.

While that is somewhat of a problem, there's also the issue of doing a bad job in terms of service. Making mistakes, cutting corners, or honestly just not giving a crap. I've seen seasonal employees make habits of some bad behaviors simply on the fact that they know they won't be around much longer anyway.

Best Buy are crooks to the highest degree. They deserve the inevitable company failure. My heart goes out to the employees that lost their jobs unexpectedly. I'd buy more from this company if they had slightly honest pricing, and customer service. This story image is spot-on. The only reason they still have customers is because of the uninformed who will gladly pay $100's of dollars for cables, because they 'trust' the store prices.

I've long since moved to newegg/zipzoomfly/tigerdirect/amazon.

Not everything they sell is monster hdmi cables. They do have good prices sometimes. Video games are on par with most places. External hard drives sometimes have great deals. Even their monitors seem reasonable. Yes, there are ripoffs to be avoided, as stated, but those without knowledge must always watch their back.

king_of_hearts said,
Best Buy are crooks to the highest degree. They deserve the inevitable company failure. My heart goes out to the employees that lost their jobs unexpectedly. I'd buy more from this company if they had slightly honest pricing, and customer service. This story image is spot-on. The only reason they still have customers is because of the uninformed who will gladly pay $100's of dollars for cables, because they 'trust' the store prices.

I've long since moved to newegg/zipzoomfly/tigerdirect/amazon.


They are quite competitive in pricing. Just because some items are marked up doesn't mean all of them are. Reminds me of when people claim Valve are crooks with their prices on Steam, simply because there are cheaper options elsewhere. Both offer discounted goods at certain times, and no they aren't always the cheapest, but really, you're looking at the services.

Best Buy credit cards providing 18 months no interest on items $429 and over. No restocking fees on items you return. Protection plans to which they do lose money on if they can't repair the product. Reward Zone cash back on top of it too.

I know I sound like an advertisement right now, but these are some of the reasons people have told me as to why they keep doing business with us.

king_of_hearts said,
Best Buy are crooks to the highest degree. They deserve the inevitable company failure. My heart goes out to the employees that lost their jobs unexpectedly. I'd buy more from this company if they had slightly honest pricing, and customer service. This story image is spot-on. The only reason they still have customers is because of the uninformed who will gladly pay $100's of dollars for cables, because they 'trust' the store prices.

I've long since moved to newegg/zipzoomfly/tigerdirect/amazon.

They've always turned predatory after gaining the market share they want. When they first open in a town, prices are good or great. Then a year later you notice all the prices are sky high, CS are retarded little used car salesmen like creatures that mumble "extended warranty" constantly as they slink from corner to corner "helping" customers. Enjoying watching them fail, can't stand their tactics.

If you were told in 30 days you were no longer going to have a job, some would not care to work, others would not show up for work. Giving notice works only if a position is being cut. A whole store is a different story. If they are told, no one shows up or cares for their job, this becomes a security risk for theft and customer service satisfaction. I heard the comparison to Zellers and they can continue even though the store is closing. In that situation they still have a job after the store is closed. Target and Walmart are the owners of the Zellers stores now and need employees.

Now to clear some other things up:
Monster Cables are priced by the vender not the store. The $100 HDMI cables are also vender funded which means they get an "in your face" location. Look at any other store selling Monster and you will find similar pricing. If you look around there are also Dynex and Rocketfish at very low and competitive prices. Not all Monster cables are the same. What Walmart gets are the cheap versions of the cable and that's why Best Buy is over priced and a crook. Higher pricing on some items will help the sales person throw in items for a TV or computer without hurting profit margins due to the item's actual low cost. This practice has been used with every retail store. We bash Best Buy since they have the largest market share in electronic goods. It is sad when people do not know how the system works and bash one company when even Walmart does the same.

king_of_hearts said,
Best Buy are crooks to the highest degree. They deserve the inevitable company failure. My heart goes out to the employees that lost their jobs unexpectedly. I'd buy more from this company if they had slightly honest pricing, and customer service. This story image is spot-on. The only reason they still have customers is because of the uninformed who will gladly pay $100's of dollars for cables, because they 'trust' the store prices.

I've long since moved to newegg/zipzoomfly/tigerdirect/amazon.

Yes many companies do this with mass layoffs. You cannot just say hey guys you keep up the good work but no more job in 2 weeks. No, management will ask for a all hands meeting and say .....layoffs...booom. get out.

I can see why they did it that way. They give everyone in the store a months notice saying store is closing and their losing their jobs. This gives everyone a month to steal a lot of hi tech gadgets.
It happens in a lot of places including where I work. If you get laid off, when you come in in the morning they take you aside, tell you the news and tell you to go home. All your accounts etc. are locked so you can't use them. Their notice period starts that morning, they just don't want you on premise during the notice period.
This seems like a totally skewed story

i can still understand that but they are not paying them; or giving them a months worth of pay as compensation....this might fly here in the states, but Quebec has very strong worker protections against this stuff. i wouldn't be surprised if the Quebec government slapped a massive fine on them.

jorel009 said,
i can still understand that but they are not paying them; or giving them a months worth of pay as compensation....this might fly here in the states, but Quebec has very strong worker protections against this stuff. i wouldn't be surprised if the Quebec government slapped a massive fine on them.

...what?

Media reports suggest as many as 900 jobs could be affected. Best Buy wouldn't confirm that number Thursday, but told CBC News employees affected by the closures will receive severance support as well as access to employee assistance programs and career transition support.

Source: http://www.cbc.ca/news/busines...iness-best-buy-closure.html

Wrong. Instantly most of the workforce leaves within days leaving them in a bind for the remaining weeks. This is management doing what's best for the company. It's super sh1tty especially from a large corp, but that shows you what Best Buy is all about doesn't it.

HSoft said,
I can see why they did it that way. They give everyone in the store a months notice saying store is closing and their losing their jobs. This gives everyone a month to steal a lot of hi tech gadgets.
It happens in a lot of places including where I work. If you get laid off, when you come in in the morning they take you aside, tell you the news and tell you to go home. All your accounts etc. are locked so you can't use them. Their notice period starts that morning, they just don't want you on premise during the notice period.
This seems like a totally skewed story

That happened exactly that way when I worked at Egghead in NC. The store in Raleigh had senior staff pick out what they wanted and then left the leftovers as a free-for-all.

You are right; it isn't the kind of thing you just forget. So sad! Anytime someone loses a job it is sad, but have enough class to communicate with employees. What I would do is give every employee an 800 number to an “important prerecorded message”, the message would not be updated with the information until after the last shift on the last day. A face-to-face meeting would be ideal, but that is next to impossible with retail, totally impossible considering it needs to remain a secret until after the store closes for the night.

sphbecker said,
You are right; it isn't the kind of thing you just forget. So sad! Anytime someone loses a job it is sad, but have enough class to communicate with employees. What I would do is give every employee an 800 number to an “important prerecorded message”, the message would not be updated with the information until after the last shift on the last day. A face-to-face meeting would be ideal, but that is next to impossible with retail, totally impossible considering it needs to remain a secret until after the store closes for the night.


They didn't lose a job, the had it stolen.

blade1269 said,


They didn't lose a job, the had it stolen.

If you want to play with semantics, then yes, they did not lose their jobs, that implies the employees did something irresponsible, which they did not. Stolen implies a crime or major injustice happened, also not true.