Best Buy UK to close after only a year

Do you remember Best Buy in the UK? We can't recall seeing or hearing of any branches of it, but now we know we won't be hearing of them in the future, as Carphone Warehouse has opted to close all the branches that currently exist, as reported by The Verge.

The Verge sources information from both The Sunday Times and The Telegraph, that the American brand is to depart from the United Kingdom again. Operated by Carphone Warehouse, the transatlantic venture appeared successful when it began. The opening concept was to sell things for a dirt-cheap price, draw consumers in, and then slowly return the prices to their intended levels over time. The concept simply did not work however; a fact proven by the £83,000,000 loss made in less than twelve months. As prices increased, buyers decreased, returning to other brands for their needs.

The agreement between Carphone Warehouse and Best Buy is unlikely to die entirely, though more information should be forthcoming on Tuesday, when Carphone Warehouse delivers its fiscal report for the end of the year. Best Buy sub-stores within branches of Carphone Warehouse could remain a possibility due to the shared location and theoretically, also shared staff. Carphone Warehouse's official statement is as follows:

"We always said we would open 11 stores and then conduct a strategy review. We are now conducting our evaluation with our partners and will provide an update in due course."

Within the United Kingdom, Best Buy arguably lacked relatable brand recognition for the general consumer. While many Neowin readers across the world will have heard of the company, the same cannot be said about the general public. Within the British Isles there are two main companies; Dixons, and Comet. Best Buy's aim was to take the fight back to the two companies, but as can be seen, they were unable to deliver in adequate time.

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Some really random comments on this post? Currys are Dixons, Comet aren't Dixons, but are crap. Maplin is a good store, but most shops are tiny (from their old days) and not really in competition with the big boys.

Best buy prices were poor, but the offers were sometimes very good. The amount of money that's been wasted is amazing really. Theres a few stores near me (Nottingham, Derby, Rotherham) and they all look awesome.

It's a shame because if Comet go tits up as well - as well might happen, we'd be left with Currys vs the internet. Not good for anyone.

To be fair, all electronics retailers are struggling (some more then others, granted). Why on earth they decided to try their hand in the UK market during a recession is beyond me.

I've been in the Southampton one soon after it opened, and it really wasn't that cheap...so I'm not sure if they ever "started cheap"
Also Wakers is right their website was completely useless.

On The Verge website that picture of Best Buy is the Southampton store, how strange, unless they all happen to look the same

There's a Best Buy near me in Southampton, it's always busy but never really see anyone buy anything.

The only thing I've bought was a Canon EOS camera.

I know why they're closing.

1) They think Dixons and Comet are different companies - and also believe that they are the main competition despite both chains struggling.

2) They were selling everything way overpriced.

3) Their website was an absolute travesty to use.

Wakers said,
I know why they're closing.

1) They think Dixons and Comet are different companies - and also believe that they are the main competition despite both chains struggling.

Dixons and Comet ARE different companies. You're thinking of Curry's.

there prices were higher than expected, the only good thing was that they would price match with amazon.co.uk which im not sure many people knew, only because of that did I get a few good deals from that saving 30-40%

Shame; they've done some good game deals on their website. I got Gran Turismo 5 off them for £29.99 on release day. That was awesome. And on the Irish Best Buy site, I got Lost Planet 2 for €1 (+ about €2 delivery to the UK, so about £3). That was even more awesome.

I didn't mind BestBuy I had used the one in Thurrock too. The good thing is that they pricematched places without too much trouble. I remember when the PS Move came out and Asda had it for about £17 everywhere was sold out, but I managed to get BB to pricematch down from £25.

I went in to the Best Buy in Thurrock not long after they opened, and left soon after. There was nothing "best" about their prices, by a long shot. Hell, they wanted £39.99 for a wireless XBox controller!

We have a Best Buy and Maplins in Bristol - coincidently went in both today as they are close together - Best Buy are flogging loads of Blu-Rays with 30% extra off - for where it is located (right next to a Mall) it never does seem overly busy. If they are closing down then hopefully lots more bargains.

bluekelt said,
We have a Best Buy and Maplins in Bristol - coincidently went in both today as they are close together - Best Buy are flogging loads of Blu-Rays with 30% extra off - for where it is located (right next to a Mall) it never does seem overly busy. If they are closing down then hopefully lots more bargains.

Yeah I'm sure they'll liquidate everything. So, I wouldn't imagine them not giving more bargains...they gotta get rid of the stuff anyhow. Whatever they don't sell will probably go else where?

Who thought this would be good adding another retail store into a saturated and diminishing market. I have never seen a Best buy here in the UK and the carphone warehouse isn't a good partner either.

I don't remember noticing their prices being low. Even when they first opened, I went to a store near me and they really were no cheaper than PC World so I had no reason to use them as PC World is expensive to begin with.
I'll stick to buying things off the internet and let the 'general public' buy from these overpriced stores.
I'm not bashing the actual stores though, it's just that their prices do not attract me to purchase from them. Obviously the average consumer needs that piece of mind and general help which they pay a premium for whether they like it or not.

Sylar0 said,
Whats Maplins I live in the UK never seen it.

You aint seen a Maplins..! There were quite a few of them in Central London.

Sylar0 said,
Whats Maplins I live in the UK never seen it.

It's basically a more hardcore version of PC World, except they deal more with components and raw electrical stuff, and less with PC's and Macs and stuff. They're pretty good for getting stuff when you're in a hurry (i.e. you need that component for your PC today), but their prices are sky high.

The Teej said,
@Majesticmerc - to be fair, PC World's prices in quite a few places *cough*network cables*cough* aren't on knife edge margins either

Oh no doubt! I just meant compared to online retailers of the same stuff.

Majesticmerc said,

It's basically a more hardcore version of PC World, except they deal more with components and raw electrical stuff, and less with PC's and Macs and stuff. They're pretty good for getting stuff when you're in a hurry (i.e. you need that component for your PC today), but their prices are sky high.


And their products cheap crap

Majesticmerc said,

Oh no doubt! I just meant compared to online retailers of the same stuff.

True true. Although their hard drive prices I've always found were usually on par with other online retailers (pre flood, anyway, now idea how Maplin stack up against the rest now).

Glad that carphone whorehouse has lost some revenue, pretty poor company imo, only second to apple in customer care .. but at least they use things right ...

BeLGaRaTh said,
Glad that carphone whorehouse has lost some revenue, pretty poor company imo, only second to apple in customer care .. but at least they use things right ...

Whoa, whoa.

One employee does not represent the whole company. I work there and it's rare I see a customer complain about customer care - even when they're given the opportunity to.

Tom said,

Whoa, whoa.

One employee does not represent the whole company. I work there and it's rare I see a customer complain about customer care - even when they're given the opportunity to.

Never had a problem with Carphone Warehouse, infact they usually get me free unlocked phone upgrades when my actual service provider won't give me one. Much love for them for that, especially since the phone is unlocked too

^^ I was thinking that something had happened to one of them but couldn't remember and Googling brought up separate sites for each

Detection said,
"Within the British Isles there are two main companies; Dixons, and Comet. "

And Currys and Maplins

Arguably Dixons (now Currys.Digital) is part of the Dixon group with also owns Currys and PC World