Blizzard hit with lawsuit over Battle.net security

In August, Blizzard admitted that its Battle.net online service, used for games such as World of Warcraft, StarCraft II and Diablo III, had suffered from a cyber attack, resulting in personal information being taken from many of its members. Now Battle.net is the center of a new lawsuit against the company.

Forbes reports that the class action lawsuit claims that Blizzard fails to tell its gamers that they need to use the Battle.net Authenticator to secure their online account, adding, "... that amounts to a deceptive trade practice. Worse still, Blizzard has failed to maintain adequate levels of security for its customers, time and again, which led to a significant loss of private data in Blizzard’s safekeeping."

Blizzard has already responded to the lawsuit's claims, saying they will fight this new legal battle and that this filing is " ... without merit and filled with patently false information." They also say that the lawsuit's claims of the Authenticator being a requirement for signing up to Battle.net is incorrect, saying, "The Battle.net Authenticator is an optional tool that players can use to further protect their Battle.net accounts in the event that their login credentials are compromised outside of Blizzard’s network infrastructure."

Source: Forbes.com | Image via Blizzard

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8 Comments

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ha i still get emails sayin my account thats been closed ( and locked ) for 5 years has been used for selling gold etc etc

bjoswald said,
Throw it out and make them pay Blizzard's court costs. This pathetic lawsuit is a waste of time.

Waste of time. Exactly that, but wait... is it?

How many times have accounts been compromised over the years and all the time blizzard told use there was no hackers, our accounts were safe. No, they weren't.

Accounts get hacked into, stripped and sold off. The gold is then transferred out to holding accounts where its sold to gamers after spamming the game.
The result is prices for items drop for a short time as the value of trade items in the game become worthless, then if enough people buy gold the realm is pretty much killed off with prices of items that make it next to impossible to get the gold for, and for the rest, grinding for several more days just because a hacker flooded the market with gold.

So in the end, gamers are grinding and wasting more time then blizzard originally planned for in the in-game economy, so in the end it is a waste of time.

That time we, the gamers, actually pay for in a subscription.
So it's easy to see when some realms are flooded with gold and prices are high, why some gamers just say sod it and buy the gold reasoning I don't have time to grind for the gold needed. Its just not worth their time to grind the extra hours.

sagum said,


How many times have accounts been compromised over the years and all the time blizzard told use there was no hackers, our accounts were safe. No, they weren't.

This was the first breach they've had; and they handled it quite well. The only passwords that were access were encrypted.

sagum said,

Waste of time. Exactly that, but wait... is it?

How many times have accounts been compromised over the years and all the time blizzard told use there was no hackers, our accounts were safe. No, they weren't.

Accounts get hacked into, stripped and sold off. The gold is then transferred out to holding accounts where its sold to gamers after spamming the game.
The result is prices for items drop for a short time as the value of trade items in the game become worthless, then if enough people buy gold the realm is pretty much killed off with prices of items that make it next to impossible to get the gold for, and for the rest, grinding for several more days just because a hacker flooded the market with gold.

So in the end, gamers are grinding and wasting more time then blizzard originally planned for in the in-game economy, so in the end it is a waste of time.

That time we, the gamers, actually pay for in a subscription.
So it's easy to see when some realms are flooded with gold and prices are high, why some gamers just say sod it and buy the gold reasoning I don't have time to grind for the gold needed. Its just not worth their time to grind the extra hours.


could it just be a way that blizzard markets the game?
there is really no lawsuit but the web article just to advertise wow and make it seem better?

These people are idiots. Blizzard do a bloody good job of informing people of what practices they should be taking to protect their own accounts and private information.

In regards to the recent breach, well I can't speak for exactly how secure their back end system is (so system is 100% though), but they where damn quick to let everybody know the details and what they should do about it.

But I guess any excuse will do to sue somebody nowadays.