Bungie replaces defective Halo 4 copy, which it didn't make, for fan

Bungie launched the massive Halo franchise for Microsoft with the original Xbox console in 2001. Bungie ended up making five Halo first person shooter games for Microsoft before deciding to part ways with the company. It's currently in the middle of developing a new game franchise, code named "Destiny" for publisher Activision.

It's somewhat understandable that many people who bought the latest game in the series, Halo 4, might think that Bungie had a hand in developing the game. In fact, it was created by Microsoft's own team at 343 Industries and released for the Xbox 360 in early November.

This weekend, Bungie posted up their first "Community Theater" video on their YouTube channel, in which their esteemed thespian in residence "DeeJ" read an actual fan letter Bungie received recently from "Timothy". Apparently, Timothy was complaining that the Halo 4 copy he had received for the holidays as a gift would not play on his Xbox 360 console.

While Timothy is certainly within his rights to ask for a new copy of a defective Halo 4 disc, he sent his concerns to the wrong party. However, the folks at Bungie did Timothy a big favor anyway, with DeeJ stating at the end of the video that Timothy would get a Halo 4 disc straight from Bungie's own library. It just goes to show that Bungie has no hard feelings towards Microsoft in taking over the Halo franchise.

Source: Bungie Community Theater

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16 Comments

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Circaflex said,
"It just goes to show that Bungie has no hard feelings towards Microsoft in taking over the Halo franchise."

.... what?


Yeah, I thought that was odd too. Correct me if I'm wrong, but didn't Bungie make the call more than anything?

I was wondering that, too. I was under the impression that Halo was developed by Bungie for Microsoft for the original Xbox.

Guess it depends on here you shop but if a product is defective and you take it to a (known) retailer and ask for a straight swap they will do it as they then exchange with the distributor.

most store do not accept returns on opened disc media. Its just way to easy to go buy 1 swap it out with an old disc that you ruined so now you get a new disc for nothing.