CompUSA Guarantees Vista, Will Reinstall Old OS If Necessary

Do you want to have Vista installed but couldn't care less about the physical media? As reported earlier, you can download it from Microsoft or, you can pay a fraction of the retail price for CompUSA to install it for you (plus the price for Vista), along with a particularly thoughtful "satisfaction-guarantee".

CompUSA guarantees that customers who buy Vista or Office 2007 along with in-store installation will be satisfied with their Windows Vista update. If not, the retailer will refund the purchase price and reinstall the PC's original operating system. Customers who bring their PCs to a CompUSA store before 3:00 p.m. Jan. 29 will be able to buy just the installation of Vista or Office installation for $19.99 and retrieve the computer as early as 12:01 a.m. January 30. From Tuesday on, installation fees will revert to $49.99 (in-store) and $149.99 (in-home). CompUSA is also offering a trade-up deal where an old functional laptop can be converted to credit towards the purchase of a new Vista-equipped computer. The credit amount will be based on the notebook's condition, hardware specifications and age.

News source: CRN

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If you have a basic system, Windows Vista Home is going to be your only option without having to buy hardware upgrades from CompUSA. Make sure that once CompUSA has installed Windows Vista Home and Office 2007 that you make a backup image of your new install. The Home version of Vista does not come with Microsoft's CompletePC Backup. The good news is that Acronis True Image 10 Home is out with Vista support.


So likewise, couldn't a user make an image of the Vista Install, say they hate vista, get their old image restored (along with their money), go home, and then restore that image they made of Vista?

Definately not saying it's right (it's likely outright illegal), but just saying that it could be done...

Oh are they going to be covering their asses with disclaimers from the get-go.

A) You need to run the Windows Vista Upgrade Analyzer and pass all checks (that will filter 95% of users right there)
B) Then you'll have to buy their RAM and graphics card upgrades...at THEIR prices.
C) Then you'll need to buy new antivirus...from them...since the odds are your current one won't work with Vista.
D) And they make no compatibility claims for the printers, etc. you might have at home that may or may not work when you hook this back up.

Eeesh...good luck to all.

so a vista upgrade that should be free to start with since they just bought it now costs the price of retail vista + costs to install it? (if bought a new pc since oct of course)

That's not that bad. Just uninstall MS Office 2007 if they don't like, and just reimage the users PC if they don't like Vista. Nothing new, but it'd help the clueless ... I'm surprised people still don't have friends who at least know how to install an OS though. :P

Probably won't be any fun, they'll just image your drive so they can drop your previous image right back. You won't get the pleasure of seeing them fumble and hunt for drivers.

You are right though, that would be funny to see!

Kramer2K said,

So likewise, couldn't a user make an image of the Vista Install, say they hate vista, get their old image restored (along with their money), go home, and then restore that image they made of Vista?

Definately not saying it's right (it's likely outright illegal), but just saying that it could be done...

wow, that's a good idea... are the keys re-usable if you return vista?

uh ok, the laptop upgrade thing is a little interesting, but as for Vista... The $20 covers installation only, NOT the cost of Vista.

Does anyone who visits neowin actually pay to get their OS installed?