eBay 'sorry' over policy change

Auction website eBay has apologised for not giving sellers enough notice about changing the default settings for the 'simple search' on ebay.com. Until recently, items put up for sale by eBay customers on the UK site automatically appeared in the search results on the bigger American ebay.com site. But since February, only items for sale by US sellers were displayed. It is still possible for American users to find items listed by UK sellers, but only by clicking on the 'advanced search' option. This quickly caused an outcry from business owners who claimed their sales were majorly cut down.

Ebay says they've changed the policy to try and make the process more relevant for buyers. The company says the previous policy was a quirk of the system, as American sellers aren't automatically listed on the UK site. UK sellers can continue to get their items listed automatically on the bigger site by registering separately and maintaining two eBay accounts. But putting items up for sale on both sites will now incur two listing fees.

News source: BBC News

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6 Comments

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man.... if my hosting company screwed up with some policy with no notification... some weasel ass client who is waiting for this moment and is not getting laid will get on this and ride in webhosttalk and other forums and shout as loud as he can. Even if compensation was offered it would had been accepted after a long rant.

They should put a little flag in the listing column as the seller's registered location.

I've bought things from all over successfully... still have the Hong Kong and Russian stamps I peeled off of recieved items.

I always wondered why so many UK listings were showing up on my auction search results. No offense to any UK'ers but I'd rather not buy something international even if there are no US only ones. I'd rather go to another store and buy it locally.

I just don't want to deal with international shipping, exchanging money, that sort of stuff. PayPal probably takes care of that but I dunno... guess I'm just not used to it.

I just hope they do the same thing with all the dang Hong Kong listings that show up all the time. The ones that really tick me off are the ones that list an item's location as "Hong Kong, California", or other such nonsense.