Facebook provides official statement on fanpage removal

For those who did not know, Neowin has been fighting to keep its Facebook fan page online. While we have had many ups and downs, it appears that the issue can finally be put to rest. 

Facebook has restored Neowin's page and issued a statement to Neowin regarding the incident. Facebook states:

We have investigated a number of recent intellectual property cases and have restored four pages as a result. We apologize for any inconvenience. Abuse of DMCA and other intellectual property notice procedures is a challenge for every major Internet service and we take it seriously. We have invested significant resources into creating a dedicated team that uses specialized tools, systems and technology to review and properly handle intellectual property notices. This system evaluates a number of factors when deciding how to respond and, in many cases, we require the reporter to provide additional information before we can take action. As a result of these efforts, the vast majority of intellectual property notices that we receive are handled without incident. Of course, no system is perfect and we are always striving to improve our practices. As such, we will be considering the results of our investigation into this matter as we continue to refine our systems and procedures.

While it was an unfortunate battle to begin with that involved many ignored emails and a lot of agony, in the end, truth prevailed. We would like to thank our loyal readers for helping us spread the news about our situation and the other news organizations who reported alongside with us about these malicious and fictitious acts that resulted in many prominent website's Facebook pages to be removed. 

If you haven't already, check out our Facebook page here and be sure to like us!

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34 Comments

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So they had a whole dedicated team but removed Neowin twice after they had blatantly not done any research.

Way to go, Facebook...

LOL, Facebook makes it sound like rocket science is involved for an accurate judgment on whether the one claiming copyright infringement had a case...

All that Facebook would have needed would be to verify that a copyright exists, and perhaps also that the person and/or company making the claim physically exists. Both calls would, if I understand this case correctly, have given Facebook negative results. This could have been resolved in a matter of minutes with a few phone calls to the appropriate authorities.

But I think the problem here is that Facebook is afraid of phones. They don't want to take calls from victims like Neowin, and they don't seem to want to call others. Strange. It's seemingly all about sluggish communications via e-mail templates and generic blog post templates.

Sadly any big company its easy for emails to not have any impact. Obviously the more complains they get the more they start to take notice. Like most things... its a numbers game.

resol612 said,
The statement reeks of bull. Facebook is turning evil just like other large tech companies.
turning evil? it always has been and always will be...

Just wait till next week when some dude with a hotmail account takes it offline again lol.....

Seriously though, the whole Facebook page saga is just ridiculous . If they just gave you a grace period to submit proof of ownership, this whole takedown issue would be solved in 20 seconds.

We have invested significant resources into creating a dedicated team that uses specialized tools, systems and technology to review and properly handle intellectual property notices.

In other words, an automated bot to answer emails.

I'm glad it's back up. I'm even more glad that Facebook listened to reason instead of blindly stonewalling its users.

Despite all of this, I would like to thank the second individual who contacted Neowin as they were professional about the entire situation and fixed the issue as soon as they could.

This system evaluates a number of factors when deciding how to respond and, in many cases, we require the reporter to provide additional information before we can take action.

This is certainly not the case, as we recently saw.

gigapixels said,

This is certainly not the case, as we recently saw.

agreed... whatever "system" they are employing seems to fail...

forgive my language but, "Screw you Facebook"

gigapixels said,

This is certainly not the case, as we recently saw.

Indeed; this only seems like a post template. Much like the e-mail templates Facebook sent Neowin.

What a frustrating company to communicate with!

Northgrove said,

Indeed; this only seems like a post template. Much like the e-mail templates Facebook sent Neowin.

What a frustrating company to communicate with!

Yeah but that could be expected when dealing with a company that doesn't rely on the user for revenue and cancelling your account isn't much of a threat when you're one of how many millions of subscribers. Not only that, but can you imagine the amount of crappy requests and complaints they receive in a day? People will complain about everything and without any merit or justification. "My bff just blocked me and it's not right cuz I still have her listed as my bff" or "My ex-whatever won't stop telling all my friends on FB what a douche I am". I would NOT want that job!

Well done, oh, and to the idiot who tried to keep the Neowin page down:

Dear Idiot,

FFFFFFFFUUUUUUUUUUUUU

Regards,
Neowin

Tony. said,
Well done, oh, and to the idiot who tried to keep the Neowin page down:

Dear Idiot,

FFFFFFFFUUUUUUUUUUUUU

Regards,
Neowin

+1 LMFAO