Facebook retires its @facebook.com email service

Facebook started the @facebook.com email service back in 2010, giving users the flexibility of chatting and sending emails through Facebook Messages. However, the service failed to gather momentum even after years of being available to the social network's one billion active users, leaving the company no choice but to discontinue it altogether.

The Facebook email service was lacking in many features that other web-based email providers have had for years, making it harder for users to take the service seriously. A spokesperson for Facebook said that, "We're making this change because most people haven't been using their Facebook email address." The company is expected to implement the change in early March and will notify the users beforehand.

It makes sense that Facebook has decided to discontinue the service, as bringing it up to speed with the others would require a substantial amount of resources and would not give any significant advantage to the company which is now focusing on faster means of communication such as mobile instant messaging.

Facebook recently purchased the WhatsApp messenger which is already very popular with the users and will soon be getting the ability to perform voice calls, giving Facebook a better opportunity to tap in new users.

Source: BBC | Image via Facebook

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Not many people knew you could send emails to person@facebook.com, but those who did were frustrated with how it worked. It didn't appear in the chat balloon above to alert them, it silently went to an archived folder which you had to check constantly (no notifications).

It really was a bad system.

Well it wasn't really an actual email service in the true meaning of the term and also Facebook doesn't exactly scream privacy which is something people naturally expect out of an email service provider.

When they introduced this didn't they switch the default email address on everyones account to the @facebook one, causing some outrage? I remember having to go and change it at some point, sure this was the reason.

dead.cell said,
Make a Yahoo account then; you'll get all sorts of unwanted email!

Dang! Yahoo is just in a total mess! Dafuq happened to their mailing service! Full of spams and viruses! Even my Yahoo Messenger are flooded with spam, nudes, booobs etc.

Wake up Marissa Meyer!

Since Facebook will now instead forward your @facebook.com mails to your default address, I recommend turning that option off when this change happens, disabling the @facebook.com address entirely. The reason being spam and easily guessed e-mail addresses (forename.surname@facebook.com often tends to work).

The facebook e-mail address comes directly from the username, so you wouldn't even need to guess the address, just look in the URL when you click on one of your friends.

If facebook are planning to forward @facebook.com e-mails to the users default e-mail address, this would allow anybody to send an e-mail to the registered e-mail account of any facebook user. This would be a spammers dream! I do hope this is not implemented!

Does the service function as a regular email address?

For example, is it possible to send a facebook user a message by emailing [username]@facebook.com from a regular email/webmail client?

Yes, and when this change happens, mails sent to your @facebook.com will now redirect to your main e-mail address registered on Facebook. (see my post below)

Facebook messaging on a whole is a complete mess.. their messenger app, this email, the way conversations and messages are unified as a single thing in one inbox.

I hate it when i send someone a message and then it shows up as a tab on the bottom of the screen like it's a conversation.

The messenger app for iOS is completely separate from Facebook messenger, even though it's the same.. but it archives messages on it's own so if i delete something on FB it doesn't sync with the app.

The list goes on.. not sure what they are trying to achieve... they should buy a professional messaging startup for a bazillion dollars... oh wait!

I don't think it's a mess? I think it's actually all very simple, since everything is unified. Yes, the presentation is a bit weird when you get a message and it shows up as a chat message, but that's just so that it'll be convenient to reply to.

Facebook really just has a single messaging system. It's just that it has many interfaces. I think it gets easier to understand that way.

Northgrove said,
I don't think it's a mess? I think it's actually all very simple, since everything is unified. Yes, the presentation is a bit weird when you get a message and it shows up as a chat message, but that's just so that it'll be convenient to reply to.

Facebook really just has a single messaging system. It's just that it has many interfaces. I think it gets easier to understand that way.

Each to their own i always found it annoying to use.

I've never once seen it used by anyone. In fact, Facebook's messaging is God awful. If I want to message someone who I'm not friends with, it goes straight into a side folder that they never check.

Only Facebook could screw up like that.

Dot Matrix said,
I've never once seen it used by anyone. In fact, Facebook's messaging is God awful. If I want to message someone who I'm not friends with, it goes straight into a side folder that they never check.

Only Facebook could screw up like that.


I love using Messenger for messaging. Can't beat using it on the bus then getting back to my PC to carry on the conversation

Elliot B. said,

I love using Messenger for messaging. Can't beat using it on the bus then getting back to my PC to carry on the conversation

Totally agree. Facebook Messenger is actually decent, works great on the phones in how it stays in my face enough that I don't miss the messages, and allows me to type so much faster with people who are on the phone when I'm on my computer.

It's probably the only messenger I use outside of Steam, excluding voice chat.

Elliot B. said,

I love using Messenger for messaging. Can't beat using it on the bus then getting back to my PC to carry on the conversation

You mean like Google Hangouts? oh wow, oh wow.

Enron said,

Skype does that for me as well.


paradoxically that's one thing Microsoft did right when they bought Skype... fixing the shenanigans of synchronizing clients.

In the past my phone would just go crazy receiving old messages as if they were new, sometimes it was an uninterrupted 10-15 minute buzzing while it pretended it was syncing the history and it was actually re-receiving old messages I already read.

So yeah, Skype does it now, but it wasn't originally designed to do so.