FaceTime issues on iPad 2

When reading the myriad of reviews on Apple’s new tablet you would think that the device was perfect without a single flaw. While many people have no issues with their iPad 2, based on messages posted on Apple’s forums, there appear to be a couple of problems with the FaceTime application. Some people are seeing an image from a previous chat and the application doesn't respond. In some cases the application locks up the entire device, while others are having problems logging into FaceTime with their Apple ID on their iPad 2.

There have been many users reporting that their Apple ID does not allow them to use the FaceTime application. Although access to the network appears to work fine and they are able to login to other applications with their credentials, FaceTime refuses to authenticate. Nobody seems to have found a workaround for this issue yet and the problem is probably with FaceTime itself.

For those users who have been able to use FaceTime, many have experienced issues requiring a reboot of the device. A few suggestions to rectify the situation are to reboot the tablet by pressing the home and the lock screen buttons, restoring from a previous backup, or in extreme measures restore to factory defaults. Issues with new technology are not uncommon but after watching the “Mac vs. PC” commercials in recent years, having an Apple product where the solution is to “reboot” is good for a chuckle.

So far there has been no official word from Apple on this issue, but we expect the problems should be addressed soon.

Report a problem with article
Previous Story

US Senators tell Apple and others to remove DUI checkpoint app

Next Story

Firefox 4 downloads top 7 million in 24 hours

42 Comments

Commenting is disabled on this article.

While I never had this issue on my iPad 2, I now remember my mother telling me all she could see was a picture, which I guess is one of the issues being said here... so just wait for an update, big deal, is not like apple is like other companies that take forever to update their products

Well everybody waited for the iPad 2 and loe and behold, its only significant feature is its dual core CPU which is underclocked to 900mhz. It's got a terrible photo camera, worse form factor than iPad 1, backlight leaking issues....etc etc. I simply don't have the time to run around to Apple stores and back exchagning the iPad every other day because of a new issue. I like Apple products as much as the next fanboy but I think i will give my iPad 1 a good shine and keep it for another year. The iPad 2 is a dud.

ManOfMystery said,
Well everybody waited for the iPad 2 and loe and behold, its only significant feature is its dual core CPU which is underclocked to 900mhz. It's got a terrible photo camera, worse form factor than iPad 1, backlight leaking issues....etc etc. I simply don't have the time to run around to Apple stores and back exchagning the iPad every other day because of a new issue. I like Apple products as much as the next fanboy but I think i will give my iPad 1 a good shine and keep it for another year. The iPad 2 is a dud.

What would you suggest instead? A tablet with a half built development/buggy OS?

I dunno, I like the iPad 2 better, I don't know what's wrong with the form factor for you but for me it feels lighter and easier to hold. The backlight issue is true but it doesn't really affect me unless im looking at a black screen in the dark at full brightness. The other issues are software and they'll be fixed quick, not a big deal.

MaSx said,
You're holding it wrong way and you are facing it wrong way. yada yada again?

Sadly, **** jokes never die

jasonon said,
well wp7 is yet to have a feature similar so apple stills wins... cmon m$
You mean video calling? 2000 called, they want their tech that 99% of the world doesn't use back.

Does anyone know if you can run Skype on the iPad2? My gf wants to get one and she Skype a few times a week with her MacBook si I was wondering if Skype would run or if Apple blocks it because they want people to use FaceTime.

Rhialto said,
Does anyone know if you can run Skype on the iPad2? My gf wants to get one and she Skype a few times a week with her MacBook si I was wondering if Skype would run or if Apple blocks it because they want people to use FaceTime.

Skyoe runs fine.

Where can I find one of these reviews that says the iPad is perfect and without any issue?

Also, since when did 4 posts on a support forum count as "many users". If three forum trolls here said that I was a child molester would that be reported as "Many people are reporting that evn touches children"?

Also the link for "many have experienced issues" appears to be one person.

For a product selling by the tens of millions "5 people had issues' sounds pretty damn amazing, especially when that issue is solved by pressing 2 buttons and waiting 30 seconds.

Alansonit said,
I wonder if the tech blog that are just Apple fanbois will report this. I'm guessing no.

They always have in the past, so you're guessing wrong.

.Neo said,

Why is that? Not every website has the same update frequency. Nice fail on the second website you wrote down by the way and while we're at it here's another link for you to look at:

http://www.tuaw.com/2011/03/23...ome-ipad-cameras-to-freeze/

Are you still finding it "very interesting" now? Gotta love some of these people here on Neowin. Keep it up!

Nothing on Engadget yet, the web site with the largest post frequency. Although they usually post negative Apple/positive MS articles after midnight (Pacific time) and pro Apple/negative MS articles during mid day to get maximum exposure.

.Neo said,

Why is that? Not every website has the same update frequency. Nice fail on the second website you wrote down by the way and while we're at it here's another link for you to look at:

http://www.tuaw.com/2011/03/23...ome-ipad-cameras-to-freeze/

Are you still finding it "very interesting" now? Gotta love some of these people here on Neowin. Keep it up!

Why so hostile? I merely reported two fanboy crApple sites that I know about. I found it interesting.

You fail at life.

Try reading next time before trying to make a cheap online score. Kinda sad you apparently need that in life.

nohone said,

Nothing on Engadget yet, the web site with the largest post frequency. Although they usually post negative Apple/positive MS articles after midnight (Pacific time) and pro Apple/negative MS articles during mid day to get maximum exposure.


Engadget isn't a tech website dedicated to Apple, so it wouldn't surprise me if they didn't bother reporting this at all.

After having transitioned from the PC world to Mac OS X after 18 years, this does give me a good chuckle Oh well, Mac or PC, they are made by Humans after all

enocheed said,
You sound like that character from star wars. Apples die?
The Star Wars reference has thrown me. Where did he say that apples die? He was pointing out that Apple, like any other company, is not perfect and has their flaws.

That said, these issues being reported seem quite large for such a selling point.