Fitbit stops sales of Force wristband and issues recall after skin rash reports

One of the largest vendors of fitness wristbands has announced a major recall of its most recent device. Fitbit has announced that it has stopped selling the Force band and is asking current owners to voluntarily turn their units in after receiving reports from some users that it causes skin rashes.

While the Force recall has yet to be mentioned on the Fitbit website or via its many social media accounts, the company did offer statements to the media such as Engadget. It says that after it started receiving the first reports about the Force causing skin irritation, Fitbit worked with an "independent labs and medical experts" on an internal investigation. Fitbit claims that the reports are likely from a small amount of users who might be experiencing an allergic reaction to the materials in the Force wristband.

In addition to stopping sales of the product and issuing a recall, Fitbit says it will give any owners a full refund direct from the company. It added, "We are working on our next-generation tracker and will announce news about it soon." That makes it sound like there will be no re-release of the Force band, which first went on sale in October; the company is still selling its Flex fitness band product.

Source: Engadget | Image via Fitbit

Report a problem with article
Previous Story

Study: Google Play-based Android apps with malware up 388 percent in two years

Next Story

Microsoft updates OneNote for Windows 8.1; adds support for OneDrive

21 Comments

Commenting is disabled on this article.

Depending when the new, or improved, Force will be announced, I may have to look for an alternative to the Force. I plan to send mine back.

I'd love to do the same, as I know when warmer weather hits I won't be able to use it as I get rashes from sleeping with it on now. The customs, duties & exchange totaled over 35% of its cost to get here which is over $45 I'd be throwing out the window with absolutely nothing in return.

I've had a Force for a few months now and haven't had these problems but I can say that even with watches in the past, I have had rashes especially living in humid areas in the SE US.

Since they are stopping the sale, does that mean they wont release the iOS update of their app that displays incoming iPhone calls on the wrist band?

If that is the case, they advertised this wristband under a false premise and should get sued for false advertising.

For the last three months, they had claimed they would be releasing the call notification feature by the end of February 2014.

CJ33 said,
okay thanks. I didnt know

I guess I should have put "In regards to the article above" preceding my statement.

riahc3 said,
Hello,
And lawsuits are coming in...

There's always people with allergic reactions. I can't handle metal watches that well, but there's no need for lawsuits ;-)

Dutchie64 said,

There's always people with allergic reactions. I can't handle metal watches that well, but there's no need for lawsuits ;-)

until some one is terribly allergic to death. then when someone dies, then its lawsuit worthy

Hello,

Dutchie64 said,

There's always people with allergic reactions. I can't handle metal watches that well, but there's no need for lawsuits ;-)


The problem is that they didn't warn about the material so someone allergic has no way of knowing.

On watches, it says what the metal is composed of.

riahc3 said,
Hello,

And lawsuits are coming in...

At first I thought that would be a bit silly to do. Then I read a comment over at The Verge from someone who claims to have gotten a rash from his Force. Fitbit told him to see a doctor about it, and he brought up how much it would be to see his doctor about it and I was like...ooohhhhh...

riahc3 said,
Hello,

The problem is that they didn't warn about the material so someone allergic has no way of knowing.

On watches, it says what the metal is composed of.

My mother brought a Fitbit a while back and I'm pretty sure it says exactly what type of metal was used.

Even then, should the company be responsible for the user having an allergic reaction? It's their immune system that's faulty, not the product.

Really? Lawsuits? Good god, what an absolutely detestable attitude to life that the first thing to consider is which lawyer I should respond with.

riahc3 said,
Hello,

The problem is that they didn't warn about the material so someone allergic has no way of knowing.

On watches, it says what the metal is composed of.

None of my 12 watches say what they're made up from except that they are stainless. Nothing about compounds.