Fix for a Fix that fixes Windows Update fixes

Consider the following scenario. You apply the hotfix package that is described in Microsoft Knowledge Base article 916089. Then, you try to install an update from Windows Update or from Microsoft Update. In this scenario, the Svchost.exe process that runs Windows Update stops responding. Additionally, you receive an access violation. This access violation stops the Server services and the Workstation service. For more information about the symptoms that are addressed by installing the 916089 hot fix, click the following article number to view the article in the Microsoft Knowledge Base:

916089 When you run Windows Update to scan for updates that use Windows Installer, including Office updates, CPU utilization may reach 100 percent for prolonged periods
This issue applies to Windows XP 32/x64 and Windows Server 2003 32/x64/Itanium-based Systems.

Download: 927891 for Windows XP 32 bit | x64 Edition
Download: 927891 for Windows Server 2003 32 bit | x64 Edition | Itanium (Intel)
Link: Microsoft Support KB (927891)
News source: Bink

Report a problem with article
Previous Story

ATI's First DirectX 10 Chip Slips into Q2 2007

Next Story

Ballmer cautious; shock

25 Comments

Commenting is disabled on this article.

this article suggests the same fix mentioned in this article.
I have posted (#7.3) the same fix where you disable MS update and use Wupdate.

its actually not a windows update / microsoft update problem... its a Microsoft Installer problem and what you patch is msi.exe

Agreed. The runaway process is a separate issue that has been going on for months (hence me using AutoPatcher since August for several machines I manage. Now I get the updates for AP for all OSs I manage 'cause I like it ). What's particularly annoying is that the update engine clogs a svchost instance that controls tons of other stuff as well (according to Process Explorer) making it damn difficult to stop without rebooting the entire system.

Kill the svchost.exe process. Load IE, Tools, Windows Update, Change Settings, Check - Disable Microsoft Update & use Windows Update Only, Reboot. Maybe a third patch will allow us to use Microsoft Update again.

Talking about updates, everytime windows downloads updates in the background or if I do a scan for updates on MS websites, svhost.exe uses 100% memory, and I cant use my PC until the scan is over. Ive heard that a lot of people are having this problem. Is there a fix for this?

Yup. still doesnt fix the svchost.exe & Windowsupdate issue. CPU still runs at 100%.

However, this seems to be a Microsoft Update issue and not a Windows update issue. Does anyone have the issue (described above) and they have upgraded to Microsoft Update?

I noticed that if i disable Microsoft Update and revert back to Windows update, the issue with CPU utilization is no longer an issue.

Stupid question this may be, but please tell me how to go back to Windows Update? I did, in an act of stupidity, install the Microsoft Update thingy, and now whenever I try to access Windows Update, I get only the crap Microsoft Update.

Some information regarding how to disable that monster is much appreciated

here is how it is done:
1. On the Microsoft Update site, click Change Settings.
2. Scroll down the page, click to select the Disable Microsoft Update software and let me use Windows Update only check box, and then click Apply changes now.
3. You receive the following message:
Windows Automatic Updates will not be able to deliver updates from Microsoft Update Service.

Are you sure you want to continue?
Click Yes.

source:
http://support.microsoft.com/kb/901037

let us know if that fixes the issue.

lordpake said,
Stupid question this may be, but please tell me how to go back to Windows Update? I did, in an act of stupidity, install the Microsoft Update thingy, and now whenever I try to access Windows Update, I get only the crap Microsoft Update.

Some information regarding how to disable that monster is much appreciated :)

http://update.microsoft.com/windowsupdate/...t.aspx?ln=en-us

Does the above link work?

metalguy90 said,
here is how it is done:

....

let us know if that fixes the issue.

Thank you After following that I am now back using Windows Update and the problems for me are gone! This also restored functionality to the Secunia Software Inspector, which was also crippled by the bug that haunted Microsoft Update.

For me, the issue is now gone. I will never again install that monstrosity, and will now happily run both Windows Update and Office Update in order to get my patches. It seems there is no shortcut to happiness for me in this case. At least not with Microsoft Update.

So, thank you :)


ps. I feel a bit silly for not finding that solution myself

I got thtis issue on a windows XP home (Italian ver).

The probablem happens when automatic windows update tries to access the update site, sollution is to open task manager as soon as you get into windows, turn off autmatic windows update and do a manual update in IE.

Kill the Svchost.exe task if it gets too hungry (starts to use up to much resources for too long)

cork1958 said,
Don't you love it when MS has to patch a patch?

I love the fact that I have to "abandon" my PC for a period of 10-15 mins, while it scans for updates, because it is stuck, even more than that.

.. or not.

Syntax_Error said,
Doesn't seem to fix the 100% CPU utilisation when scanning for updates :blink:

Bloody hell. You would think it is not that difficult to fix it.