Full text: An epic Bill Gates e-mail rant

Sometimes, software isn't so magical. Even for Bill Gates.

For the opening piece in our series on Gates leaving daily life at Microsoft, one goal was to give a clear picture of the Microsoft co-founder's role inside the company, as a gauge of the impact his departure will have. As part of that, I went back through the internal e-mails turned over in the antitrust suits against the company, looking for new insights into his personality.

Read on past the jump for one of the gems that turned up, showing Gates in the role of chief rabble-rouser. (Original document: PDF, 5 pages.) It shows that even the Microsoft co-founder -- who champions the "magic of software" -- isn't immune to the frustrations of everyday computer users. Keep in mind that this was more than five years ago, so it doesn't necessarily reflect the specific state of things now. At the bottom, see what Gates said when I asked him about the message last week.

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#11- I completely agree, Gates's grammar was so bad that several times I had to stop and read something again to attempt to understand it. I assume that he was very annoyed and angry when writing that e-mail and probably wrote it as quick as he could, without any sort of proof-reading.

What I'm surprised at is the low quality of Bill's grammar. It was seriously hard to read. It is good to know that even he recognized how crappy Microsoft's site and software integration was back then (not sure if it's improved as I don't own a Windows machine anymore).

For those of you who haven't worked at a large multinational company, you would be surprised at how common this sort of thing is. One department doesn't know what the other department is doing. Marketing gets the final say about everything and developers who think outside of what they are told are typically ignored or replaced. You would be amazed at how many tech companies truly frown on innovation from their workforce.

Thankfully I work for a much smaller company now where our developers are encouraged to speak their minds. If they think they've been tasked with writing a piece of **** they are more then welcome to say so and have the project changed.

From the looks of those emails Microsoft is just like my ex-employer. Do as your told, marketing gets the final say, and if the **** hits the fan simply shuffle the issue around until someone else agrees to handle it.

This is awesome, it would be really cool if Bill Gates started a blog with these kind of posts, rather than email them internally. It would put a lot of public positive and influential pressure on Microsoft to improve their products.

You should see the Steve Jobs Letter, referring to customers as "suckers" and "the hurd" and referring to himself as "the high-end bit"

and also the video surveillance camera of Mike Dell at Big Lots arguing with a Cashier

....classic

This would be more interesting if it didn't appear to be so fake. My BS meter is picking up a lot of signal from this.

So they told me that using the download page to download something was not something they anticipated.

best quote ever