Posted by Sleeper on 04 March 2002 - 15:47 · 7 comments & 777 views
Microsoft, whose Xbox game machine debuted in Japan 10 days ago, said Monday that several Xbox users had reported that the console was scratching game discs, but there was no need to recall the hardware or software.

The software giant said the DVD discs spinning in the console most likely were improperly placed on loading trays or by the sliding tray itself and caused the small scratches.

"In the case that there is actual damage that makes it impossible to play games, we will of course replace them," said Midori Takahashi, a Microsoft Xbox spokeswoman. "But so far we have not found this to be the case."

News source: ZDNet News
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Microsoft is betting billions of dollars that the Xbox will be able carve out a significant chunk of the video game market.

Japan's gaming public is notoriously fickle, and Microsoft has made special efforts to cater to the market here with a specially designed, smaller controller and a limited edition of 50,000 translucent Xbox consoles available only in Japan.

Takahashi said Microsoft had received 243 calls about the scratched discs by Sunday evening and that gamers in the United States had also reported similar problems.

Although Microsoft has not published official figures, numerous sources said it was able to ship about 125,000 Xbox consoles in the first three days since the Xbox went on sale on Feb. 22.

Bill Gates, Microsoft's chairman, said during a visit to Tokyo that 250,000 consoles had been prepared for the crucial Japan launch.

Microsoft needs to score a success with gamers in Japan to convince the country's game publishers to create titles for the Xbox. This is critical to the machine's long-term success because software sales generate lucrative royalties.

Electronics contract manufacturer Flextronics International is the maker of Xbox consoles for North America and Europe at factories in Hungary and Mexico.

Microsoft Japan's managing director, Hirohisa Ohura, said last month that Xbox consoles for Japan would initially be shipped from Mexico, but that Microsoft was seeking a production base in Asia.

Contract manufacturer Solectron said this month that it had won a contract to repair Xbox machines in Asia.




There are 7 additional comments
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Quote this comment Reply to this comment #1 Posted by YahoKa on 04 Mar 2002 - 20:42
"But so far we have not found this to be the case. ... might want to close that quote
Quote this comment Reply to this comment #2 Posted by Chrissssssss on 04 Mar 2002 - 22:39
Why is is that Japan always gets special limited edition consoles and stuff that aren't available anywhere else?
Quote this comment Reply to this comment #3 Posted by episode on 04 Mar 2002 - 22:49
Because Japanese people go crazy over limited edition garbage such as the xbox.
Quote this comment Reply to this comment #4 Posted by danieloli on 05 Mar 2002 - 11:56
What about the smaller people everywhere else? Why can't they have a smaller controler?
Quote this comment Reply to this comment #5 Posted by AaronPrometheus on 05 Mar 2002 - 14:32
If the XBox does as well in the future as it's doing now you won't even be able to find a place that still sells in too long. Don't worry about the XBox, it's a black slimline PC with an oversized mouse, nothing more. Smaller controller? Ya mean the dreamcast one, right? If you want good gameplay, get a GameCube. If you want buttloads of titles and PC ports, get a PS2. Otherwise get an XBox for the same reason that you got a Virtual Boy; Cause it's there! [edit] "Sliding tray"? *groan* trays are so out it's not even funny

Last edited by 944 on 05 Mar 2002 - 14:33
Quote this comment Reply to this comment #6 Posted by khaos34 on 05 Mar 2002 - 16:13
dang, hacome there's like plenty of x-box stories and not that many gamecube and ps2 stories? haha i like yer comments AaronPrometheus, it's just what i was thinking :p

Last edited by 497 on 05 Mar 2002 - 16:15
Quote this comment Reply to this comment #7 Posted by afext on 06 Mar 2002 - 00:57
I love my XBox, I wouldn't pass it up for anything. I love my Virtual Boy, too, so make your judgments god willing. As for smaller controler: MS is releasing the XBox Controler S... http://www.gamespy.com/hardware/march02/xboxcontrollers/
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