Engadget is reporting, assuming the translations from the original source gadgetzone.nl are correct, that Microsoft decided to ignore a problem with the Xbox 360 until Dutch TV show "Kassa" publically ran its own tests on the console. A number of the 360s produced in December 2006 did not include a part in the drive which essentially caused the Xbox to scratch the disc it was reading. Microsoft is finally confessing that there might actually be a problem and promising to look into it: "We are not able to respond in detail on the results. It is possible that scratches on discs originate from frequent use. However, we have no indication that the results of the tests from Kassa are a large scale problem." Microsoft is willing to hear out customer complaints on the matter and recommends that affected users contact support to deal with the issue. Hopefully, it will all be downhill from here.

Link: Forum Discussion (Thanks EZRecovery)
News source: Engadget


There are 11 additional comments
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Quote this comment Reply to this comment #1 Posted by IceBrewedBeer on 16 Apr 2007 - 22:52
Well...I have not a 360 but my friend does so I'll see if he's getting this problem. I mean, I'm happy to hear that they're not gonna deny it all the way through. Better late than never I guess.
Quote this comment Reply to this comment #2 Posted by fo20 on 16 Apr 2007 - 22:55
i cant believe they have been denying it. Sure games get scratched from regular use, but after you take your game out, and there a big O going around your whole disc, that should prove its the system and not the user....
Quote this comment Reply to this comment #3 Posted by brent3000 on 17 Apr 2007 - 01:47
BUT!!

The console does not scratch the disc... unless u movie it while its turned on... MS know this and they state it when u take it out of the box with a big sticker..
(2 replies) Quote this comment Reply to this comment #4 Posted by _dandy_ on 17 Apr 2007 - 02:14
> Hopefully, it will all be downhill from here

Am I missing something here? Why would anyone hope for this?
Quote this comment #4.1 Posted by swmand4 on 17 Apr 2007 - 04:41
I think they mean downhill as in easier/better, not that anything will get worse.
Quote this comment #4.2 Posted by _dandy_ on 18 Apr 2007 - 21:59
Quote - (swmand4 said @ #4.1)
I think they mean downhill as in easier/better, not that anything will get worse.


That would be uphill then.

"It all went downhill from there" means things are getting worse--not easier/better.

Holy crap, did I just play grammar police on the internet? I should know better...
(2 replies) Quote this comment Reply to this comment #5 Posted by Dakkaroth on 17 Apr 2007 - 06:48
All discs wear though. Even CDs and junk.

As far as I know though, the BD discs are supposed to be more scratch resistant. Unfortunately, as much as I'd like to test that out, I don't think I'd buy one just to ruin it. (not like my AOL frisbees anyway)
Quote this comment #5.1 Posted by Croquant on 17 Apr 2007 - 20:30
Quote - (Dakkaroth said @ #5)
All discs wear though. Even CDs and junk.

Not if handle them from the edges, you genius. They're OPTICAL. That means only light touches the data surface. Not your fingers.

With proper handling, a CD can remain scratch-free for hundreds, maybey thousands, of years.
Quote this comment #5.2 Posted by _dandy_ on 18 Apr 2007 - 22:04
Quote - (Croquant said @ #5.1)
With proper handling, a CD can remain scratch-free for hundreds, maybey thousands, of years.


Now that's funny, given that recent research suggests that the actual lifespan of the average recordable CD is closer to 10 years--if that much.

Of course I'm not talking about scratches here, but rather, chemical breakdown. AKA bit rot.
(1 reply) Quote this comment Reply to this comment #6 Posted by simmorya on 17 Apr 2007 - 10:44
Every time i put a game disc in my Xbox 360 it couldnt read it until i ejected the game about 5 times. Then eventually it would start the game. Also my discs were getting scratched.
I sold the damn thing and bought a Wii
Quote this comment #6.1 Posted by wilbert on 17 Apr 2007 - 17:25
Why did you not just return the unit or call MS support and have the system exchanged?
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