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Sony Claims PS3 Failure Rate of Less Than 1 Percent

Slimy   on 17 August 2007 - 00:34 · 19 comments & 15782 views

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If recent reports hold true, Sony PlayStation 3 users may be spending more than their friends for a “next generation console” to save on the hassle of returning damaged goods. Sure all new consoles come with a warranty, and Microsoft even extended the Xbox 360 one to three years, but of course it is much more of an enjoyable experience to never have to send your game machine away for repairs. According to Sony Computer Entertainment Europe founder Chris Deering, PS3 failure rates are "around .02 percent". In other words, the PS3 is way below the industry average of failure rates (3-5%). Although numbers have been rumoured and speculated, neither Microsoft nor Nintendo has disclosed specific failure rates.

News source: PC World

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#1 American Ninja on 17 Aug 2007 - 01:46
Nice
#2 nvme on 17 Aug 2007 - 03:34
good to hear. i just got my ps3 today and so far im very pleased with it.
#3 nid~vaeda on 17 Aug 2007 - 04:40
Nice, if only more companies would make things to last...although I have to say I havnt had any problems with my Wii since I got it on release
#4 Master Shake on 17 Aug 2007 - 06:10
That is crazy... with all of the new technologies in that thing I was sure it was going to have a lot higher failure rate. Amazing.
#5 SkyyPunk on 17 Aug 2007 - 12:09
Good for them! I guess that extra year did pay off on some ends
#6 Aahz on 17 Aug 2007 - 12:10
Well consider the source.

Remember how Sony denied and denied the PS2's problems? Remember Microsoft dismissing the massive amount of 360 failures?

Always wait for independent research when it comes to these companies that have a history of dodging issues, misleading the consumers, and ultimately lying to anyone who will listen.
#7 Jonnoy on 18 Aug 2007 - 09:04
Mine broke after about 2 weeks! I say Bah! Mind you my brother had been playing on it for four hours, but it should be able to take that!
(1 reply) #8 on 01 Jan 1970 - 00:00
#8.1 gigapixels on 18 Aug 2007 - 17:29
I'm not sure about 80%, but we definitely had a lot of returns at my store from defects at launch.
(2 replies) #9 on 01 Jan 1970 - 00:00
#9.1 Steven on 18 Aug 2007 - 20:34
Quote - (Elite_graphix said @ #10)
so out of the 10 or so they sold so far they had one back with faults...


Using a larger number like 100,000 , a .02% failure rate would cause only 20 machines to fail.
#9.2 whocares78 on 24 Aug 2007 - 05:22
well using your math, assuming that the less than 1% is 1% adn values are correct and the least possible amount of people bought it, it means of the 100 bought 1 failed.

but we all know they have sold quite a few more than 100
(2 replies) #10 James123 on 19 Aug 2007 - 12:40
Is that because most of the people who own them don't actually play them yet because they're waiting for a decent game? I bought one a few months back because it was mis-priced (£230) but I've only played it like... 10 times.

-------

As a slightly off-topic question... Sony keeps having a dig at XBOX360 failure rates yet what was the failure rate of the PS2? It must have been about 90% with the dreaded "Disk read error" - you knew it was going to happen, it was just a case of when and sure, you could fix, for a few weeks if you opened them up and twisted that little dvd-drive cog but you shouldn't have had to. I must have had about 6 PS2s in 5 years.
#10.1 Kreuger on 21 Aug 2007 - 21:49
Quote -
As a slightly off-topic question... Sony keeps having a dig at XBOX360 failure rates yet what was the failure rate of the PS2? It must have been about 90% with the dreaded "Disk read error" - you knew it was going to happen, it was just a case of when and sure, you could fix, for a few weeks if you opened them up and twisted that little dvd-drive cog but you shouldn't have had to. I must have had about 6 PS2s in 5 years.
I got my PS2 right around the release (or not long after) and it had a few disk reading problems but I found most of the time it was a dirty disc. Still have it, still play it and no problems so I guess you just have bad luck? I'm not saying it's flawless but I never had all these problems people claim
#10.2 +Dakkaroth on 22 Aug 2007 - 23:26
Got my PS2 when it was $300, still runs like a charm.
#11 TRC on 20 Aug 2007 - 02:25
People, Sony never lies.

Heh, I'll wait for a non-biased source.
#12 BigBoy on 20 Aug 2007 - 16:55
I am a little skeptical with that failure rate too, but great job to Sony if it is even remotely true. That is a way low failure rate...

I guess it's a good thing that Sony did not put any of their batteries in PS3 LOL...
#13 eilegz on 20 Aug 2007 - 18:52
well the ps3 did build in quality compared to ps1 and ps2 that quality its crap.

Now that have a higher price tag also so many would say that you get what you pay for.
#14 bolix on 22 Aug 2007 - 05:36
I'd say the lower failure rates has some relationship with the low play times. Let's see what happens when most of the games to come start getting played a lot. Let's see if they can handle the heat.
#15 trancefreak on 28 Aug 2007 - 20:53
My dvd blu ray video audio playback was broken from the time of purchase but i didnt know it til later on. the sound would skip and i had to return to sony so im guess im in the 1% lucky me
#16 trancefreak on 28 Aug 2007 - 20:55
Btw I loved my xbox 360 but it broke 3 times before i finally retuned it to best buy and sold it brand new. That got old and yes i take great care of my stuff like great ventaltion, nor beer spilling on my machine stuff like that

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