Microsoft now faces a lawsuit over recent problems with its Xbox Live online gaming service. Three Texas residents filed a lawsuit Friday on behalf of themselves and others who have had trouble connecting to Xbox Live in recent weeks. The suit, filed in U.S. District Court in Houston, claims Microsoft's outages represent a breach of contract and negligent misrepresentation for which the software maker is liable. The suit doesn't claim specific damages, but notes the amount is in excess of $5 million. In the suit, the plaintiffs allege that Microsoft should have known strong holiday sales would tax its servers. "Microsoft knew the increase in subscriptions would increase game-play on its servers, yet failed to provide adequate access and service to Xbox Live and its subscribers." Microsoft has apologized for the outage and said it would allow Xbox live subscribers to download a free game. A company representative was not immediately available for comment.
News source: CNet
News source: CNet
Last edited by Janitor on 06 Jan 2008 - 16:26
Here in AUS if it dosnt work... we call them and go WTF then get an answer and wait... Then we wait for the US people to kick up a stink and we reap the rewards
I think BeLGaRaTh is right, there does not appear to be to be any guaranteed uptime in the terms so there is no breach to sue against
It's equivelant to a cell phone provider having difficulties with a tower and nearby mobile phones experiencing dropped calls/poor service... or a subscription-based website being down for maintenance.
I really hope these idiots get slapped in the face. They're giving us Texans a bad rep.
Last edited by Chsoriano on 06 Jan 2008 - 18:27
I'd say the gamer should also expect some downtime. Hell, for all they know maybe half the downtime was due to server upgrades.
Last edited by sonicspike41 on 07 Jan 2008 - 15:53
do they think that sueing microsoft for all that money will make xbox live come back faster for the rest of the patient people who are waiting? or should every person that owns an xbox sue microsoft too? Should I sue my internet company because my internet died for 2 days a few months ago?
I'm from texas and im ashamed the my fellow texans are pulling this sh*t
Last edited by Aleck79 on 07 Jan 2008 - 05:14
sorry, but it is.
There are stupid people everywhere.
(On a side note, I hope Microsoft tells them they can't have their free XBLA game.)
Me and some people had a talk about this at work one day and said that they KNOW they're gonna be busy, so prepare for it! As long as Microsoft gives some sort of reward at the end to make people happy, I don't see the huge problem.
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