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Microsoft, gay rights group, discuss policies on Xbox Live

DrunknMunky   on 14 April 2009 - 20:46 · 51 comments & 5260 views

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Microsoft have came under fire a lot from the gay community over the last few years following the policies they impose on Xbox Live. However it seems like the company are trying to make amends and are now in talks with a gay rights group, Gay & Lesbian Alliance Against Defamation (GLAAD), in order to solve the issues as detailed in this new article from Kotaku.

In Larry Hryb's (aka Major Nelson) most recent podcast, he and Stephen Toulouse gave some more detail on the situation:

"I can't talk about what we discussed specifically except to say that we provided them with a lot of information about what we do today, why we do what we do and how we do it. And then we asked them the question, 'How can we do this better?' And we have some ideas. Here are some ideas. That dialog was super, super helpful. I think it was a great engagement. Justin and Jeffrey who came out from GLAAD really appreciated the effort that we're putting into it - and had great ideas, like they brought up some stuff we hadn't thought of."

The talks follow after gamers who provided details on their sexual preference in their profile or used an inappropriate gametag, which breaks the terms of service of Xbox Live, were banned. The policies detail that you cannot have a sexual term in your gamertag, regardless of sexual orientation.

More recently, Microsoft's first party studio Lionhead have made the headlines after Jamie Durrant, a former employee, sued the company for £45,000 in "hurt feelings" and lost pay claiming he was discriminated against over his sexual orientation. Earlier this month Microsoft settled the tribunal and made the following statement:

"We are pleased to have reached an amicable resolution to this matter with Mr. Durrant. The terms of the settlement are confidential, but we can confirm that Mr. Durrant will not continue his employment at Lionhead as part of the agreement. Microsoft has a longstanding commitment to diversity. We attract, recruit and respect diverse talent and we have included sexual orientation in our anti-discrimination policies for 20 years. Our efforts have been recognised by a wide range of groups, including the Human Rights Campaign Foundation in its 2009 Corporate Equality Index. We do not tolerate breaches of our code of business conduct and take any complaints extremely seriously. Throughout this process, those to whom Mr. Durrant brought his concerns have taken them seriously and concrete actions have been taken to address them. Neither Mr. Durrant's sexual orientation nor the nature of his complaint had any bearing on the way it was handled."

Larry Hryb also detailed a fourth coming announcement of the Xbox Live policy and their work with GLAAD during the podcast:

"I would recommend to any business who's tackling these issues, they're a great group to work with. The GLAAD folk totally understand a variety of things; they're really great to work with. They want to enable communities to be safer. They just want to enable communities to be safer - that's what my team tries to do as well, so it was a great thing.

We'll plan to say something about [GLAAD and Xbox LIVE policy] in the future."

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(3 replies) #1 Jimmerz28 on 14 Apr 2009 - 21:31
That dialog was super, super helpful.


i lol'd there

This same thing happens in WoW and just about anything else (Amazon's lol"glitch". I don't own an Xbox but its good to see them taking this seriously. There must be a good sized gayming community out there.
#1.1 Examinus on 14 Apr 2009 - 21:38
Hello, we're Microsoft, and we like to use the word SUPER all the time. We think it's a super word and makes everybody feel super. I'm super - thanks for asking!

Super.
#1.2 DrunknMunky on 14 Apr 2009 - 21:41
Gay Al ftw
#1.3 Celly on 15 Apr 2009 - 00:10
Windows 7. Coming in Great (Premium), Fabulous (Business) and Super (Ultimate) editions.
(6 replies) #2 hkgonra on 14 Apr 2009 - 21:49
Trying to wrap my head around this,
Is the problem that they said they were gay in their profile or that you aren't allowed to state your orientation in any way ?
#2.1 DrunknMunky on 14 Apr 2009 - 21:56
Both
#2.2 iamwhoiam on 14 Apr 2009 - 22:23
I see no problem. To play on Live you agree to a certain rule set.
#2.3 toadeater on 15 Apr 2009 - 00:57
It's an XBox, not a SecksBox. Sex should be kept out of the profiles and out of chats, there are kids playing!
#2.4 Macalicious on 15 Apr 2009 - 02:09
toadeater said,
It's an XBox, not a SecksBox. Sex should be kept out of the profiles and out of chats, there are kids playing!


So straight people talking about their other half is ok but when when someone who is gay or lesbian puts it on their profile - its apparently wrong? why do you instantly assume gay and lesbian there is a automatic jump to 'sex' - as if it were the only thing that we talk about.
#2.5 kizuran on 15 Apr 2009 - 06:08
Macalicious said,
So straight people talking about their other half is ok but when when someone who is gay or lesbian puts it on their profile - its apparently wrong? why do you instantly assume gay and lesbian there is a automatic jump to 'sex' - as if it were the only thing that we talk about.


That's not quite the issue here. The issue on xbox live is users INTENTIONALLY posting info regarding sexual preference & activities in profiles/gamer tags. Those postings are clearly going against the xbox live usage agreement, questionable or not, period. So far, from what i've heard & read about this issue, it comes down to certain homosexual xbox live users "flaming" (not a pun seriously) their orientation/experiences/day2day activities continuously on live. Sure, some heteros occassionally post info about their lives, relationships, & what not, but usually they're communicating w/ fellow gamer-friends. They're often not lighting up their profiles, gamer tags, comments, etc., with sexuality-tied comments for the hell of it. I'm all for sexual/gender equality in the public forum, media outlets, & life in general. However, it's not right to challenge MS on a medium like xbox live were only gaming & gaming-related communication should be taking place. If MS is singling out LGBT live members, of course that's dead wrong. But otherwise, if LGBT gamers need further mediums to discuss their social lives & activities, that's what the social networking sites & real life are for. Like i said before, xbox live is for gaming interaction, let's keep other forms not tied to it out.
#2.6 +vlsi0n on 16 Apr 2009 - 08:08
@kizuran I'm not sure I've had very many experiences where on live where there weren't guys talking about heterosexual sex or making references to a variety of sexual acts both verbal or in their tags (or referring to female body parts). Have you ever been in a room when a female enters - either by indication in their tag or by voice...
(1 reply) #3 Luis Mazza on 14 Apr 2009 - 21:53
Once I let a gay friend of mine play Gears of War (he talks very sissy). He didn't know how to play the game well and when he started to talk, all the guys crushed him calling lots of names.
It was funny because there were some people at my house and we were drunk. We laugh a lot. But I think if we were sober we wouldn't like it.
#3.1 Macalicious on 15 Apr 2009 - 02:18
Luis Mazza said,
Once I let a gay friend of mine play Gears of War (he talks very sissy). He didn't know how to play the game well and when he started to talk, all the guys crushed him calling lots of names.
It was funny because there were some people at my house and we were drunk. We laugh a lot. But I think if we were sober we wouldn't like it.


For some reason guys and girls think it is funny to pick on guys who don't exactly have the most manly of voices; really shows the immaturity of the individuals. There is nothing wrong with laughing with them but to laugh at them shows something particularly mean about the individuals doing it.
(1 reply) #4 hkgonra on 14 Apr 2009 - 22:36
Why do you need to tell everyone your sexual orientation ?
Is there a spot to have sexual orientation on your profile ?
#4.1 Macalicious on 15 Apr 2009 - 02:19
hkgonra said,
Why do you need to tell everyone your sexual orientation ?
Is there a spot to have sexual orientation on your profile ?


Why are heterosexuals allowed to talk openly about their 'relationships' versus when someone like me wishes to talk about my boyfriend it is apparently 'pushing a lifestyle'.

Meet Pot, apparently he is calling the kettle black.
(10 replies) #5 rhinestoner on 14 Apr 2009 - 22:59
i find this ridiculous, why should people care? if they want to share with the world how gay they are and how much they enjoy playing games, meh... why should microsoft care? if its part of microsoft's policy, then deal with it. There is so many sites on the internet that they can share their orientations with, but Xbox live is for playing games online, nothing to do with anyones sex life.
#5.1 Luis Mazza on 14 Apr 2009 - 23:19
I think when people relate something to "gay" some other people automatically think about penis and sex related to it, if you know what I mean. And that bothers them so much to the point they want to discuss it.
lol
#5.2 stevehoot on 14 Apr 2009 - 23:33
rhinestoner said,
i find this ridiculous, why should people care? if they want to share with the world how gay they are and how much they enjoy playing games, meh... why should microsoft care? if its part of microsoft's policy, then deal with it. There is so many sites on the internet that they can share their orientations with, but Xbox live is for playing games online, nothing to do with anyones sex life.


Very true - but perhaps parents with 6 year olds who are allowed to play XBLA games don't want to answer questions on sexuality stemmed from the gamertag of another player. As you say, XBL is for playing games and has nothing to do with sexual orientation so why make it a problem? Why not just follow the rules about having nothing relating to sex on your handle?
#5.3 Macalicious on 15 Apr 2009 - 02:22
stevehoot said,
Very true - but perhaps parents with 6 year olds who are allowed to play XBLA games don't want to answer questions on sexuality stemmed from the gamertag of another player. As you say, XBL is for playing games and has nothing to do with sexual orientation so why make it a problem? Why not just follow the rules about having nothing relating to sex on your handle?


But its ok for heterosexuals to talk about their personal life with players and their relationships?

Ok, so when a heterosexual talks about a relationship - its acceptable. When a gay or lesbian does the same thing apparently its 'talking about sex'.

Thanks for the double standards - then again, why aren't I surprised. For you, gay and lesbian scream 'sex' because the concept of two people of the same sex having a relationship that goes beyond it is somewhat foreign to you.
#5.4 Mekun on 15 Apr 2009 - 03:46
Macalicious you just keep repeating your mantra and ignore what stevehoot and others are saying. xbox live does not allow sexual tags of any kind. If people cant abide by the rules dont play. Are you just looking for special rights?
#5.5 rhinestoner on 15 Apr 2009 - 04:02
Macalicious said,
But its ok for heterosexuals to talk about their personal life with players and their relationships?

Ok, so when a heterosexual talks about a relationship - its acceptable. When a gay or lesbian does the same thing apparently its 'talking about sex'.

Thanks for the double standards - then again, why aren't I surprised. For you, gay and lesbian scream 'sex' because the concept of two people of the same sex having a relationship that goes beyond it is somewhat foreign to you.


Its really any persons sexual orientation is unacceptable for xbox live... Its just that gay people like to make it known to the whole world that they are into the same sex gender.
As i said previously, people shouldn't be allowed to have their sexual preferences to be on xbox live Gamertags or Profiles as its for the gaming community, its not made for hooking up with other people. its not a dating service.
#5.6 Macalicious on 15 Apr 2009 - 04:51
rhinestoner said,
Macalicious said,
But its ok for heterosexuals to talk about their personal life with players and their relationships?

Ok, so when a heterosexual talks about a relationship - its acceptable. When a gay or lesbian does the same thing apparently its 'talking about sex'.

Thanks for the double standards - then again, why aren't I surprised. For you, gay and lesbian scream 'sex' because the concept of two people of the same sex having a relationship that goes beyond it is somewhat foreign to you.


Its really any persons sexual orientation is unacceptable for xbox live... Its just that gay people like to make it known to the whole world that they are into the same sex gender.
As i said previously, people shouldn't be allowed to have their sexual preferences to be on xbox live Gamertags or Profiles as its for the gaming community, its not made for hooking up with other people. its not a dating service.


So I assume you're also against people talking about their girlfriends or any non-game related topic?
#5.7 rhinestoner on 15 Apr 2009 - 06:23
Macalicious said,
So I assume you're also against people talking about their girlfriends or any non-game related topic?


Gamertags or profiles, people just shouldn't need to post their sexual orientations on there, who really needs to know if someones gay or not, its just not interesting and its irrelevant.

if by 'talking' you mean 'chatting' over xbox live then no, i'm not against it, i talk random crap as much as the next person. I really don't know what your arguments about.
#5.8 Macalicious on 15 Apr 2009 - 10:46
rhinestoner said,
Gamertags or profiles, people just shouldn't need to post their sexual orientations on there, who really needs to know if someones gay or not, its just not interesting and its irrelevant.

if by 'talking' you mean 'chatting' over xbox live then no, i'm not against it, i talk random crap as much as the next person. I really don't know what your arguments about.


Ever thought the reason why they put their sexual orientation in their profile is so that if they are chatting to someone that when the issue of 'relationships' come up - that they can tip toe around the issue if the person they're chatting to doesn't want to hear about their relationship?

There are lots of reasons why people might put their sexual orientation in their profile - and surprisingly enough it'll have nothing to do with wanting to hook up.
#5.9 Mekun on 16 Apr 2009 - 01:17
Ever considered its not polite or good etiquette to talk about ones sexual relationship with a stranger? Why would you want to? I don't want to hear about anyone's sex life. Do you?
#5.10 +vlsi0n on 16 Apr 2009 - 08:15
I keep seeing a lot of "what if a kid sees..." and "well I don't want to hear about their sex lives..." Yet the user base for the system is males aged what, 16-30ish? That age group is bound to be full of sex related talk - Macalicious makes a valid point, I'm guessing that the usual conversation about heterosexual relationships washes over most of the people because it's the norm, but when something different comes along it's a all of a sudden an issue.
(1 reply) #6 stevehoot on 14 Apr 2009 - 23:31
This is the usual crap spewed out by a vocal minority that has litte relation to the actual incident. I'm pretty suspicious as if you go through the links nowhere does it mention what this persons gamertag actually is. Microsoft have stated that "TheStraightGamer" is not allowed in the same vain as "TheGayGamer" or "TheLesbianGamer". There's no big deal here, and there is no sexist or anti-gay slant - it's the general policy regardless of your sexual orientation. A clear line saying that sexual orientation is not allowed to be described as your handle. The reason is pretty obvious - it draws a line in the sand so MS don't have to get down to the nitty-gritty with 101 examples of what is an what isn't allowed.

Personally I couldn't careless if someone's handle is "ButchyLesbo", "CampGay" "Straight4eva" or "BiGamer" - although I do wonder about people's self-esteem and mental state if they feel they need to share their sexual orientation do random strangers in a virtual environment without even saying hello.

Usual crap about a minority kicking off as it'll get them some press coverage, followed by MS pretending to listen to the minority and then have a good long think about it till the heat dies off. Nothing will get done, the BNP and homophobes get more charged up, the pro-gay liberators think it's some kind of victory and I get p*ssed that it even get the title of news.

People - grow up!
#6.1 DrunknMunky on 15 Apr 2009 - 00:08
One member who was banned had the gamertag Richard Gaywood. There has been many instances though and there is a tight watch on gamertags, not strictly sexually related either.
(1 reply) #7 Dischordiant on 15 Apr 2009 - 00:17
Yep, not about equality, it's about special treatment.

That's just super.
#7.1 shockz on 15 Apr 2009 - 01:00
Dischordiant said,
Yep, not about equality, it's about special treatment.

That's just super.


Considered people get banned for having gay in their username or profile... they are getting discriminated against. Special treament in the fact that they are getting treated wrong.
#8 Solid Knight on 15 Apr 2009 - 01:02
I don't get what the problem is. It covers everybody and not just a group of people. Seems like an attempt to get special privileges.
(2 replies) #9 DanielZ on 15 Apr 2009 - 02:08
Why should Microsoft care about the gay community? They make up a very small part of Microsoft's user base.
#9.1 C_Guy on 15 Apr 2009 - 15:30
It's not that they are making a special effors for the gay community, they are providing an environment free from discrimination for all.

Apparently, equality for all is beyond your grasp. That's too bad.
#9.2 Skwerl on 16 Apr 2009 - 02:33
DanielZ said,
Why should Microsoft care about the gay community? They make up a very small part of Microsoft's user base.


Yes, a larger portion is the twats. I'm sure Microsoft cares plenty for your group.
#10 sweetsam on 15 Apr 2009 - 03:02
Its a place for playing games. Its not a place for dating or pairing. The only parameter required to play with another person is their proficiency and not their sexual orientation. At the most you can have a spot to mention if the person is male or female. No one needs to know if the other player is straight or gay. Play and have a good time.
#11 timster on 15 Apr 2009 - 04:40
so, how many gay people actually care that Microsoft doesn't want sexual orientation to be part of the Xbox gaming experience?

yea. i thought so
(2 replies) #12 C_Guy on 15 Apr 2009 - 15:36
sued the company for £45,000 in "hurt feelings"
I doubt it, considering it's not a crime to "hurt feelings". But let's downplay the case some more shall we?
#12.1 Skwerl on 16 Apr 2009 - 02:32
C_Guy said,
sued the company for ?45,000 in "hurt feelings"
I doubt it, considering it's not a crime to "hurt feelings". But let's downplay the case some more shall we?


Yeah, I am wondering what those quotes refer to. I don't think I've ever seen "hurt feelings" in a legal context.
#12.2 +vlsi0n on 16 Apr 2009 - 08:33
I remember the story from a bit back - apparently he was being harassed both verbally and written (in emails I believe). When he went to file a complaint with his boss he got pushed aside and he decided to take it to the next level. Thus ""hurt feelings".
#13 sweetsam on 15 Apr 2009 - 15:54
Wow that is some expensive feelings to hurt. Its amazing how you can put a dollar tag on anything these days.
(6 replies) #14 Joshie on 15 Apr 2009 - 21:31
Just to be clear, is "have came" another one of those weird British English things? Cuz I tell ya, man, that feels funny in my mind's ear. I'm sure just asking the question won't cause some loony rant about Americans using the wrong English, or something. Then again, Googling "we invented the language" comes up with an awful lot of loony rants...

As for the matter at hand, I see no problem with strictly enforcing a zero-sexuality policy for profiles. A gaming community isn't necessarily a dating site, and being strict about it helps prevent any of that myspace crap drama from becoming a problem for Microsoft next. If the site, however, has a place in your profile for something like interests, it shouldn't be an issue to write "girls" or "boys" in that look-at-me-i'm-being-cute way people put stuff like that down as an 'interest'. It's not sexual, and being attracted to someone isn't inherently a sexual matter either.

So I guess it comes down to what was written and where. But really, Microsoft is hardly anti-gay. They're actually pretty darn decent when it comes to that sort of thing. At least, decent enough that conservative extremists boycott them and accuse them of being part of the Gay Agenda (ONOEZ).

Ah, conservative extremists. The more extremely conservative, the more likely you are to kill someone. The more extremely liberal, the more likely you are to join a commune. Weird how one extreme is harmless, yet the other is barbaric. Ah well. People is people.
#14.1 Skwerl on 15 Apr 2009 - 22:09
The left isn't all about hippies. At each end of the spectrum, you have radicals and reactionaries, and each of them are just as fond of violence.
As far as the the discrimination is concerned, this is one of those stories that just makes me shake my head and sigh. Within any group, you always have the loud ones that just want to make mountains out of molehills. Most of us (I'm gay) are sensible enough to understand the policy and not get up in arms over it.
#14.2 Joshie on 15 Apr 2009 - 22:26
No kidding. Plenty of gay gamers out there who had no idea they were apparently being oppressed here. The worst part is, there are far worse ways to take advantage of these things: what about the people who lie about their gender? It's going to get to a point where companies will have to flat out ban listing even that detail on profiles just to cover their asses.

And I acknowledge that there are violent liberal extremists out there. I guess when I try to pull examples up in my mind, though, right extreme is your Phelps and KKK types, while left extreme is...uh...Whoopi? I dunno, it's hard to think of examples.
#14.3 Mekun on 16 Apr 2009 - 01:22
Anarchists, Environmental groups,Animal right groups. Have you seen protests on the news? Hard to think of things when your wearing lib shades.
#14.4 Joshie on 16 Apr 2009 - 03:56
Anarchy is liberal extremism? But conservatives always say libs are all about big government. So the scale, from right to left, is minimal government -> big government -> f*** government? Anarchy, if anything, is an extreme opposition to government influence, which would therefore be conservativism. That's just, you know, me being mathematical about it.

And environmental/animal rights groups are about as violent as bookends. They just, you know, stand in front of things.

But if you want to turn it into a personal attack with this "lib shades" business, go for it. It's great practice if you ever want to host your own AM radio show some day.
#14.5 +vlsi0n on 16 Apr 2009 - 08:29
@Joshie I agree completely about what is said, saying "I love my boyfriend" is fine while saying "I want sex call 000-000-0000" is not.
I know I've seen similar things about how hot/cute/etc their girlfriend is in a heterosexual context.

#14.6 Dipso on 16 Apr 2009 - 12:15
Joshie said,
And environmental/animal rights groups are about as violent as bookends. They just, you know, stand in front of things.


Actually, look into some of the more radical groups like parts of the PETA, and you will see people who do a lot more than stand around with signs.

People who burn buildings down, destroy property and threaten the lives of people who work in animal shelters, because they have to put animals that none want to sleep. These are people who put the lives of animals before humans.

That just an example. With ideology, we always have people who take it to the extreme, on either side of a given issue.

Now, Back on topic:

I think the reason this is an issue for parts of the gay community, is that being a minority, and being exposed to all the stigma associated with this sexual orientation, it becomes a part of their identity. If we liken this to the struggle of the black community, you start to see that its more political or identity related, rather than just "Hey everyone! guess what? I'm GAY!!!"

Personally I don't care whether a tag is like this, but I can see why any company would try to be careful about these things. I'm just concerned that this could become a real issue of where to draw the line. Should Political tags be banned? And what if your name seems to go against those rules (like the "gaywood" example..)

Oh well... i don't even have an XBox so i don't really care that much... heh
#15 Mekun on 16 Apr 2009 - 04:11
"That's just, you know, me being mathematical about it."No that just you not knowing what your talking about.
What proves it is that you think environmental/animal rights groups are passive and non violent.We had a group of people where I live go to prison for a long time for burning several car lots.They didnt like SUV's. Anarchist are very liberal but anti establishment, they want the hand out but they dont want to be controlled. Oregon has enough of both groups to make a good basis.
(2 replies) #16 SoulEata on 16 Apr 2009 - 06:39
Couple of comments.

1. For the people concerned about kids...kids shouldn't be on XBL, period. Any parent who lets their kids game on XBL I consider irresponsible. You know the language and the way people talk on that.

2. What defines a "gay gamertag"? Something like Gamer123[GAY] ? Why is that necessary to announce? I don't use XBL really that much, but is there a large group of people who do something like Gamer123[HETERO] or something? IF there isn't, this is requesting a special service.

3. Anyone suing for "hurt feelings" must have forgotten the rhyme we are taught AS CHILDREN. "Sticks and stones may break my bones, but words can never hurt me". Some people forget this rhyme as adults and I can't seem to figure out why. Words hurt you? Honestly?
#16.1 +vlsi0n on 16 Apr 2009 - 08:52
1. Agree.

2. I think that's a bit skewed because being heterosexual is almost always assumed thus no need to have such an obvious tag while being homosexual is a bit more a special interest group. This happened on World of Warcraft too, they wanted a clan specifically for gay people and having that in the name makes it easier to find potential members.

3. "Hurt feelings" is the softening of what actually happened, a bit of damage control. Sounds better than suing for harassment and discrimination when his complaints were ignored by his boss.
#16.2 SoulEata on 16 Apr 2009 - 17:26
But the way I'm understanding it is according to MS, straight people can't specifically have a clan...so this is asking for a service.

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