Gogo Wi-Fi charging Mac users more than Windows users?

Neowin recently reviewed Gogo inflight Wi-Fi. As I was switching from Windows 7 to OS X I came across this pricing discrepancy. If a Mac user were to pay for Gogo it would cost them $12.95. When I purchased the service under Windows 7 it only cost $9.95. Are Mac users being forced to pay a higher price for the same service?

The screenshot below clearly shows the only available options. I looked around the site trying to determine if the other options were hidden but there was no $9.95 offering to be found. While Apple consumers generally do pay a higher price for their products, is it possible Gogo knows this and is trying to to make a larger profit of Mac users?

The reasoning behind the price difference is unknown but I will attempt to contact Gogo and get a clear answer as the reasoning behind the price difference. If you are taking a flight in the near future be sure to check out the prices on different operating systems (if possible) as you may be able to save yourself a couple bucks!

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19 Comments

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Funny enough I used to work for the company that has dealings with billing systems from the UK for Gogo! small world.

That price is the same as the 24 hour pass, perhaps there is some glitch on their ordering web page that only happens to non Windows users?

Have you tried switching browsers on Windows machines?
Different user agent strings on your Mac / Linux browsers?

I'd be interested to see if any of those things affect it as well.

Mac users are on the whole more likley to pay more for a product than a windows user, after all the windows user probably factored in value for money when buying a computer, the mac user certainly didnt.

Inertia said,
Mac users are on the whole more likley to pay more for a product than a windows user, after all the windows user probably factored in value for money when buying a computer, the mac user certainly didnt.

Not relevant and totally missing the point.
That and this article is wrong anyway, price is determined by the length of the flight, not the users operating system.

rob.derosa said,
lol, the author should have at least checked the website before publishing!

Yeah, looks like someone jumped on the train too quick.

rob.derosa said,

lol, the author should have at least checked the website before publishing!

He couldn't check it without paying first.

Wow, good catch. Though honestly I think the price should just be the same all day. Discrepancies like this just create support tickets... A waste of time and money for Gogo...

Just to clarify, it isn't the time of day that that you fly, it is the duration of the flight that increases the price.

What? That's weird... were you able to boot back into Windows to verify that it didn't have something to do with your airplane's location?

How does it authenticate connections? Is it username/login based, MAC address based, etc...?