Google denies filtering Microsoft related searches

The popular UK price comparison website Ciao.co.uk has been deeply affected by Google's recent changes to it's search system. According to BBC News, Ciao's parent Company, Microsoft, claims that Google is involved in rigging searches following the recent Panda update which was designed to "reduce rankings for low-quality sites".

"It is important for high-quality sites to be rewarded, and that's exactly what this change does", "our goal is simple: to give people the most relevant answers to their queries as quickly as possible" said Google's blog.

Google frequently applies updates to its search engine to eliminate sites that copy material from others in order to get more hits. Keyword searches that may have put a website on Google's first page may now be ranked further down. This is especially problematic with sites such as Ciao.co.uk and other price comparison and shopping websites that quote comments and reviews from elsewhere on the internet.

Ciao.co.uk has suffered from a 94% drop in its searches which experts explain is unusually high for a legitimate website. This prompted Microsoft to suspect that Google was rigging search results which resulted in the significant percentage drop. Scott Huffman, head of search evaluation for Google, denied the accusation saying it was “almost absurd" to suggest rigging, and that the update had received positive feedback from Google users.

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43 Comments

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When will people realize that Google is a big corporation ruled by the laws of Capitalism, just like MS is? If you think Google is some perfect angel, get over yourself. They get in legal messes too, just like "evil" Microsoft.

Just learn to keep your anti-MS bias in control, yeesh.

Seizure1990 said,
When will people realize that Google is a big corporation ruled by the laws of Capitalism, just like MS is? If you think Google is some perfect angel, get over yourself. They get in legal messes too, just like "evil" Microsoft.

Just learn to keep your anti-MS bias in control, yeesh.

I wish you pro-MS would do the same when anything Apple is mention.

ZekeComa said,

I wish you pro-MS would do the same when anything Apple is mention.


Well, you just won't stop trolling would you? I can't find any pro-MS sentences from him. So stfu if you got nothing to say other than trolling.

Seizure1990 said,
ruled by the laws of Capitalism...
Please show us where the "laws of Capitalism" are written, posted, approved, legalized, etc. ;-)
What the [US] law says [summarized]: business is an entity, just like a human being, which gives it certain rights/privileges similar to those of human beings in a court of [US] law.
Why did the economic collapse occured in 2008, which every1 knows was caused by big businesses trading outside the law, and cheating people out of their life-time savings with deceiving advertisements? Only because there are *no* "laws of capitalism". ;-)

The article does not indicate that MS accused Google of filtering MS-related content. It seems to be just a general accusation - and it is true. Google has been making some broad changes to their algorithm.

As for the people above who are so concerned with Microsoft's past monopoly accusations and fines, that was the past. If someone does their time, should they be constantly punished for it? Also, do you think that someone who steals a car and is caught is worse than someone who steals a car and is not caught?

Google is interested in Google. Microsoft is interested in Microsoft. That's business. Both companies try to balance their own interests (ie. income) with the satisfaction of the majority of their users.

As for the comment that people are still forced to run Windows on PCs... come on! Today all you need to do is stick a USB thumb drive or CD into a slot/drive with the OS of your choice on it and click "Install". Linux has come a long way in that regard! (Might I suggest LinuxMint, one of my favorites... and be sure to get 2.6.38.x kernel for great performance).

Tuishimi said,
(Might I suggest LinuxMint, one of my favorites... and be sure to get 2.6.38.x kernel for great performance).

Oh hey, I hadn't noticed the new Debian edition. Downloading now... And it has the "cgroup" patch for the faster performance that is part of 2.6.38.x.

Tuishimi said,
The article does not indicate that MS accused Google of filtering MS-related content. It seems to be just a general accusation - and it is true. Google has been making some broad changes to their algorithm.

I agree.

Last year, i was searching information, specifically the customer experience of some product. Searching in Google didn't show me any problem just good reviews. Instead, in Yahoo and Bing, those search engine displayed a lot of comments with customers complaining about the product.

If you rely on being on the top for hits then it means your site is low quality and deserves to be buried.

Microsoft: "I didn't get what I wanted whaaaaa! whaaa!!" - Throws toys out of pram.

What a shame. I have a mini violin just for Microsoft. Perhaps if they weren't already a convicted monopoly abuser, and didn't sue and spread F.U.D about FOSS, then their claims might be taken seriously. But as it stands, Microsoft has just taken to complaining about anything that doesn't go their way these days. How very sad.

Flawed said,
Microsoft: "I didn't get what I wanted whaaaaa! whaaa!!" - Throws toys out of pram.

What a shame. I have a mini violin just for Microsoft. Perhaps if they weren't already a convicted monopoly abuser, and didn't sue and spread F.U.D about FOSS, then their claims might be taken seriously. But as it stands, Microsoft has just taken to complaining about anything that doesn't go their way these days. How very sad.

++++++++++++++++++++1

Flawed said,
Perhaps if they weren't already a convicted monopoly abuser, and didn't sue and spread F.U.D about FOSS, then their claims might be taken seriously.

Thats like saying if someone stole something at some point in their life, they can now never speak out against stealing.

You reduced your point to simply a personal attack and ignored the original situation entirely. Congrats?

KavazovAngel said,

Google Search is pointless. Let it die.

How can you compare Google's Search engine to a low grade price comparison site? Seriously, your pro-Microsoft rants are getting ridiculous. I hope they pay you well for your time.

SuperHans said,
Ciao is pointless anyway. Let it die.

Exactly. It always pops up when searching for reviews of something and there's never anything useful on it. IMO it's next step from spam and scam websites.

Flawed said,

How can you compare Google's Search engine to a low grade price comparison site? Seriously, your pro-Microsoft rants are getting ridiculous. I hope they pay you well for your time.

The same can be said about your anti-Microsoft rants. Everyone is tired of them.