Google: Don't like us? Go use Bing

Google is under fire for possibly manipulating search results to favor paying advertisers, but they don't seem too concerned about the criticisms; obviously they say they're not true, but Amit Singhal, Google's Senior Vice President of Engineering, suggests that people who don't like Google's can go use Bing.

The argument got started when Jeffrey Katz, the CEO of Nextag, accused Google of unfairly manipulating search results in a Wall Street Journal op-ed. He even went so far as to call Google a monopoly. Google, Katz says, "has shifted from a true search site into a commerce site."

Katz says that Nextag's traffic data, which it handed over to the Senate Judiciary Committee last year, makes it easy to tell when Google makes a change to its algorithm.

Google's Singhal responded by systematically dismantling Katz's argument over at the Google Public Policy Blog. We're not going to reproduce every paragraph here, but the gist of things is, unsurprisingly, that Google does what's best for users, and doesn't manipulate search results for any other reason.

The surprise comes when Singhal suggests that "if users don’t like our results, they can try Bing, Yahoo, DuckDuckGo, or even Google Minus Google," even providing links to each service. If that doesn't show how much Google cares about its customers, we're not sure what does.

Is Google manipulating its results? Who knows; Katz hopes that it'll be resolved soon, since Google only has until July 2nd to respond to the EU's antitrust concerns. We're curious, though; what do you make of Singhal's statements, and Katz's criticism? Let us know in the comments section below.

Source: Google Public Policy Blog | Wall Street Journal

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What people forget is that Google is a ****ing business, It can do what ever it sees fit to make money. People should not base their business around it. People bitch and moan because they are supposedly treated unfairly. Tough ****. People feel that Google owe them. Google owe them NOTHING at the end of the day.

Ironically I have switched to Bing, but I still like Google and I love their response here. Unfortunately there are a lot of things I cannot find any longer through a search on either Bing or Google. It seems that it's very difficult to find sites that are not hosted in your country of origin. For instance, several years ago I bought some Evanescence CDs from Russia because they were very cheap and those recordings were not available in America. I found the sites I needed to find the CDs through a simple Google search, but now the same search (when trying to find if there were more CDs in the series since then) reveals nothing pertinent whatsoever. Is Google giving me what's best for me as a customer? Absolutely not, they're ****ing me off with search results that essentially boil down to bull**** marketing spam. But I get the same results in Bing so it really doesn't matter which one I use anymore. That's why, after giving Bing a try for a while, I haven't found any compelling reason to switch back, so it just stuck.

I don't remember the last time I ever searched for anything related to or from the wall street journal </care>

Google works and works well why would I use anything else if there's genuinely no reason to ?

Don't like us? Go use Bing

I do and always will, but not that Bing is the only one I use either. There is more than one way to search and Google is NOT the only way to do so on earth. Totally "don't like" Google, or anything about them.

no one forces you to google anything. Like most have said, if you DONT like it move on. if i was Google, i would say the exact same thing they did.

rippleman said,
no one forces you to google anything. Like most have said, if you DONT like it move on. if i was Google, i would say the exact same thing they did.

I agree. All this bashing of companies, whether or not it be Google, Microsoft or otherwise is getting really old and tiresome.

Google and their products/services work really well for me and they don't cost me a cent. If they want to throw an ad or two at me, so be it. No one is forcing me to use Google or any of their products/services but it's my choice to do so. I could very easily start using the Microsoft equivalents but to be completely honest, I really have no interest in doing so - I find a lot of Microsoft products very cluttered and hard to work with - I'm sure others think otherwise - but that's your decision/choice.

What Amit Singhal said is spot on - if you don't like Google, go elsewhere. It's really that simple. Why bother getting into some endless debate about something so trivial.

Totally agree with the above two posts.
I'm glad Google had the nuts to come out and say, listen, if you don't like us then here's the alternatives.

Far to many people moaning about what they get FOR FREE

Google works fine for me - I love my Android phone and gmail never gives me problems.

If you're THAT concerned about privacy, then always remember the Golden Rule of the Internet: if there's at least one person out there that you don't want seeing [whatever it is], don't post it on the internet!

No matter how much controversy surrounds Google at the moment, I'm still going to be using their search engine for now. I just seem to get to what I'm trying to get to, much faster than Bing.

For email I mainly use Yahoo, so yeah...

arrogance... no good, i can see google declining if they carry on like that.
arrogance always gets companies in trouble

off course google is manipulating results. who else can get a link in their top bar for every failed google project ever buzz, plus, wave.

lol fine Google. I will use Bing. Thanks for all your services over the years, but because of your comment i WILL use Bing. Just switched my homepagesssss swag

Bing looks so sexxxxxy

xXgreatestever said,
lol fine Google. I will use Bing. Thanks for all your services over the years, but because of your comment i WILL use Bing. Just switched my homepagesssss swag

Bing looks so sexxxxxy

if it looked so sexxy, you would have already been using it.

xXgreatestever said,
lol fine Google. I will use Bing. Thanks for all your services over the years, but because of your comment i WILL use Bing. Just switched my homepagesssss swag

Bing looks so sexxxxxy

if it looked so sexxy, you would have already been using it.

I did not need this suggestion. Switched to Bing when it came out and never looked back. My Gmail account is still open to catch any site sign-ups that I may have missed switching back to Hotmail.

Title of this article is a little misleading! It's titled as though Google, says with an attitude, go use Bing! He simply says if our service is not good enough, there are other options available, no attitude! Of course this is simply how it's worded and what I took away from reading this.

That's a childish way to be. Good for you google. I guess you can be however you like toward people since you have millions of dollars. Well, you just lost my revenue for good...not like you care, with such arrogance like you have. So much for end user satisfaction.

obiwankenobi said,
That's a childish way to be. Good for you google. I guess you can be however you like toward people since you have millions of dollars. Well, you just lost my revenue for good...not like you care, with such arrogance like you have. So much for end user satisfaction.

Childish? They're stating a fact. It's pretty simple. They're stating the obvious. If you don't like it, move on.

Since I use a Windows Phone as my daily driver, I've started using every Microsoft service available out there, including Bing. For the most part it gives me the results I need, and if there's something a bit more obscure that I need to search for, then I resort to Google.

I ditched google a while ago. Bing gives me free Microsoft points for using their search engine. Google gives me free targeted advertisements.

ndoggfromhell said,
I ditched google a while ago. Bing gives me free Microsoft points for using their search engine. Google gives me free targeted advertisements.

Same here. Bing Rewards Points are great and demonstrate that a little bribe can go a long way. Microsoft pays me just for searching the internet! I've been using Bing for about a year and have racked up about $50 in Amazon gift cards. How much money has Google Search given their users?

The idea that Bing gives poor search results is a myth perpetuated by constant repetition (similar to "Vista is bad"). I always find exactly what I'm looking for, first time.

Give Bing a try for a week. Once you get over your preconceived biases I bet you won't miss Google at all. And those rewards points add up quick!

Nick K said,

Same here. Bing Rewards Points are great and demonstrate that a little bribe can go a long way. Microsoft pays me just for searching the internet! I've been using Bing for about a year and have racked up about $50 in Amazon gift cards. How much money has Google Search given their users?

The idea that Bing gives poor search results is a myth perpetuated by constant repetition (similar to "Vista is bad"). I always find exactly what I'm looking for, first time.

Give Bing a try for a week. Once you get over your preconceived biases I bet you won't miss Google at all. And those rewards points add up quick!

Yeah I don't know what this "poor search results" thing is about. It finds exactly what I'm looking for.

If Microsoft did this, there would be nuclear e-war, opposition would cry antitrust and demand ballots and unbundling, FOSSites would call for boycotts and fanboys would go nuts.

Yet when Google say it, you get a chorus of "it's a free market" and other attempts at validation. Despite Google arugably filling the same definition of monopoly in regards to search as Microsoft to desktop operating systems.

I'm no fan of MSFT right now, I think they're utterly idiotic and arrogant for what they're trying to pull off the abomination that is Windows 8, but damn people. Have some goddamned integrity for once.

Edited by Athernar, Jun 11 2012, 4:56pm :

Athernar said,
Despite Google arugably filling the same definition of monopoly in regards to search as Microsoft to desktop operating systems.

LOL what? First of all.. Google has 60% of the internet search while Microsoft has 90% of the OS market. So that's a big difference.

Second, monopoly practices are pursued legally when you use your marketshare to prevent others from entering the market.

There is a huge difference between Microsoft blackmailing OEMs who produce hardware to use only Windows on them and nothing else, basically killing any chance of any other OS growing and Google's services where Google can do whatever they want but you can always make another search engine.

Not sure how you can bundle these 2 approaches together.

Here's a simple explanation and example to you:

1. If Google drops the ball and makes their search engine and their service suck, someone else will become dominant because it's a free market. You have zero barrier in making a search engine or any services similar to Google's.

So whether or not Google shows me preferred search results that benefit Google is totally irrelevant. They are entitled to do it (btw, Microsoft does it and everyone does it).

People choose Google because their services kick ass, not because you are forced to use it. That's a HUGE difference.

Athernar said,
If Microsoft did this, there would be nuclear e-war, opposition would cry antitrust and demand ballots and unbundling, FOSSites would call for boycotts and fanboys would go nuts.

If only Microsoft did do this instead of blackmailing OEM's into paying the "Microsoft Tax" for every PC shipped no matter what OS it contains.

Can you imagine a desktop OS PC market that actually had competition? Then again, I think Microsoft would sue the entire world before it let that happen

Boz said,
<snip>

Thank you for illustrating my point, your clearly evident bias shows a perfect example of how people will actively defend Google purely on basis of popularity.

Then again, I seem to remember you being that guy that was extremely dogmatic over HD-DVD beating Blu-ray, so you might just be very misguided in general.

simplezz said,

If only Microsoft did do this instead of blackmailing OEM's into paying the "Microsoft Tax" for every PC shipped no matter what OS it contains.

Can you imagine a desktop OS PC market that actually had competition? Then again, I think Microsoft would sue the entire world before it let that happen

You mean, a market that actually had an OS that could compete with Windows, rather than one where the "competition" is bound to expensive hardware or completely unfit for purpose?

(And let's be honest here, Linux is not designed to be user-friendly, and the one distro that is - is a poorly executed, shoddy mashup of Windows and OS X. Let Linux be Linux.)

Athernar said,

Thank you for illustrating my point, your clearly evident bias shows a perfect example of how people will actively defend Google purely on basis of popularity.

Yep.. when you can't argue a point with reason and facts than go and start pointing out people's bias or whatever.. Don't let the reality slap you in the face.

Boz said,

LOL what? First of all.. Google has 60% of the internet search while Microsoft has 90% of the OS market. So that's a big difference.

Second, monopoly practices are pursued legally when you use your marketshare to prevent others from entering the market.

There is a huge difference between Microsoft blackmailing OEMs who produce hardware to use only Windows on them and nothing else, basically killing any chance of any other OS growing and Google's services where Google can do whatever they want but you can always make another search engine.

Not sure how you can bundle these 2 approaches together.

Here's a simple explanation and example to you:

1. If Google drops the ball and makes their search engine and their service suck, someone else will become dominant because it's a free market. You have zero barrier in making a search engine or any services similar to Google's.

So whether or not Google shows me preferred search results that benefit Google is totally irrelevant. They are entitled to do it (btw, Microsoft does it and everyone does it).

People choose Google because their services kick ass, not because you are forced to use it. That's a HUGE difference.

There are many alternatives to Windows. Why do you think no one is buying or installing the free ones. Linux has been around for years and yet Windows still managed to maintain a huge market share. Why is that? You say blackmail (which is illegal) but a few times there have been systems sold with Linux. Those did not sell well if you remember correctly. There has been competition but Microsoft makes "kick ass products" so they have dominated for almost two decades now. I have never once heard a company respond to criticism this way. If any company truly feels that this is acceptable then the customers really need to wake up. I like Google's product but this attitude is terrible for everyone.

Boz said,

Yep.. when you can't argue a point with reason and facts than go and start pointing out people's bias or whatever.. Don't let the reality slap you in the face.

Hah! Your excuse for why Google is allowed to do this is because "they make kick ass products". You wouldn't know reality if it slapped you in the face with an useless HD-DVD player.

pwgarner said,

There are many alternatives to Windows. Why do you think no one is buying or installing the free ones. Linux has been around for years and yet Windows still managed to maintain a huge market share. Why is that? You say blackmail (which is illegal) but a few times there have been systems sold with Linux. Those did not sell well if you remember correctly. There has been competition but Microsoft makes "kick ass products" so they have dominated for almost two decades now. I have never once heard a company respond to criticism this way. If any company truly feels that this is acceptable then the customers really need to wake up. I like Google's product but this attitude is terrible for everyone.

What attitude man.. it's a free market and Google is not preventing anyone to compete with them unlike what Microsoft has done to prevent others to compete with their OS (by strong-arming OEMs). That's the whole point. There's nothing wrong with a company promoting and doing whatever they want with their products as long as they don't prevent others from competing with them and that's not clearly happening because Google can't stop you from making a search engine or any of the services they offer.

Apple does it quite successfully and I don't see anyone complaining. How many companies did they kill today with WWDC announcements and integrations in iOS that are directly anti-competitive?

This attitude of ignorance and whining about things that are not an issue just because some dislike google is beyond ridiculous.

Boz said,

What attitude man.. it's a free market and Google is not preventing anyone to compete with them unlike what Microsoft has done to prevent others to compete with their OS (by strong-arming OEMs). That's the whole point. There's nothing wrong with a company promoting and doing whatever they want with their products as long as they don't prevent others from competing with them and that's not clearly happening because Google can't stop you from making a search engine or any of the services they offer.

Apple does it quite successfully and I don't see anyone complaining. How many companies did they kill today with WWDC announcements and integrations in iOS that are directly anti-competitive?

This attitude of ignorance and whining about things that are not an issue just because some dislike google is beyond ridiculous.

Hahahahahaha.

You claim it's a "free market" and then criticise Microsoft for "strong-arming" OEMs. Do you even know what a "free market" is?

It's like you just throw together words you've seen that you think "look smart" and then string together in an attempt to create a defense.

3dfxman said,
Meh ill still use google, bing blows.

Yeah, I had it as the default search engine for Firefox and didn't plan on changing it (due to laziness), but it really started getting under my skin after not finding what I was looking for easily enough compared to Google. Ended up changing it back to Google.

dead.cell said,

Yeah, I had it as the default search engine for Firefox and didn't plan on changing it (due to laziness), but it really started getting under my skin after not finding what I was looking for easily enough compared to Google. Ended up changing it back to Google.

What couldn't you find?

Enron said,
What couldn't you find?

I don't recall what it was, as I use Chrome as my main browser. Whenever I'd be working in Firefox though, it just got on my nerves enough times that I made the change in the user settings. Sorry I can't give any examples.

I've used duckduckgo.com for quite a while now. My only issue with it, is if you are looking for more current items such as news stories or new tech info its harder to track it down, which google is good for.


The surprise comes when Singhal suggests that "if users don't like our results, they can try Bing, Yahoo, DuckDuckGo, or even Google Minus Google," even providing links to each service. If that doesn't show how much Google cares about its customers, we're not sure what does.

Is Google manipulating its results? Who knows; Katz hopes that it'll be resolved soon, since Google only has until July 2nd to respond to the EU's antitrust concerns.

I don't see how this reflects Google's care towards it's users? It's a simple comment that points out that you are 100% free to use whatever you want if you don't like Google's results and it's completely valid argument.

Internet is a free market. You can go use whatever you want. Instead of whining and constantly talking crap about Google, users' full right is to go use something else.

It's been enough of this nonsense how Google needs to do this or that. Google doesn't need to to do anything but continue making killler services. If you don't like them, stop complaining and use something else. Problem solved.

I think we might need a new search engine.... I LOVE google but their attitude and disregard for privacy really stinks. And I really can't stand Bing (poor search results etc etc), so we need a simple search engine with great search results like google

Rudy said,
I think we might need a new search engine.... I LOVE google but their attitude and disregard for privacy really stinks. And I really can't stand Bing (poor search results etc etc), so we need a simple search engine with great search results like google

DuckDuckGo.

Mystiia said,

DuckDuckGo.

I'll have to try that one out, I keep hearing about it but never actually checked it out

simplezz said,

The problem is DuckDuckGo uses Bing's backend, so you still get the same results as Bing anyway

What are you doing looking at Bing's backend?

Deviate_X said,
I'd never even heard of http://duckduckgo.com/

Another interesting search engine is http://blekko.com/

Its a shame that alternative search engines are being kept in dark hidden from public view while bloggers pretend that our only choice is between bing and google.

I just did a bunch of queries for some software, hardware, and games that could think of.

Google, everytime the official site was on top.

Yahoo, damn near close.

Bing, a little worse

duckduckgo, a lot worse

blekko, a lot weren't even on the 1st page. Links to everywhere I can buy them...

Deviate_X said,
I'd never even heard of http://duckduckgo.com/

Another interesting search engine is http://blekko.com/

Its a shame that alternative search engines are being kept in dark hidden from public view while bloggers pretend that our only choice is between bing and google.

If it isn't created by some big company then it can't be any good. /sarcasm

Words like Google, Microsoft and Bing reel in the readers, while DuckDuckGo even though it's a superior product, not so much.

Condere said,

I just did a bunch of queries for some software, hardware, and games that could think of.

Google, everytime the official site was on top.

Yahoo, damn near close.

Bing, a little worse

duckduckgo, a lot worse

blekko, a lot weren't even on the 1st page. Links to everywhere I can buy them...

Its would have been better if you actually put the searches with your comment so that we can see waht you are talking about:

http://duckduckgo.com/?q=far+cry+3

http://duckduckgo.com/?q=aion

http://duckduckgo.com/?q=guild+wars+2

http://duckduckgo.com/?q=halo+4


Condere said,

I just did a bunch of queries for some software, hardware, and games that could think of.

Google, everytime the official site was on top.

Yahoo, damn near close.

Bing, a little worse

duckduckgo, a lot worse

blekko, a lot weren't even on the 1st page. Links to everywhere I can buy them...

Yahoo uses Bing for its search results.

jakem1 said,

Yahoo uses Bing for its search results.


Which means he's probably lying. There is no way that Yahoo search is better than Bing search.

rfirth said,

Which means he's probably lying. There is no way that Yahoo search is better than Bing search.

Well, that may be true for Yahoo and Bing in the US. But if he lives abroad, Yahoo may not use Bing.

sviola said,

Well, that may be true for Yahoo and Bing in the US. But if he lives abroad, Yahoo may not use Bing.

Yahoo uses Bing or Google.. Depending on the region.. infact if I remember right, Japan is the only one that uses Google for the Yahoo results..

That said, they don't just copy what it shown on the Bing/Google site, they use what Google/Microsoft offers them, which is not the exact same engine as runs on their sites, results Will differ.

Never had any problems with Google. But then again, I never had to wear a tinfoil hat. So I maybe the wrong person to ask.

Bing Search is not that good. I always default to Google.

I think their sarcastic. They just say to all the google haters to don't use google. I don't see how their gonna lose users over this.

Renvy said,
I think their sarcastic. They just say to all the google haters to don't use google. I don't see how their gonna lose users over this.

They are indeed sarcastic, but that can be also interpreted as "we are so good we don't need to reply to consumers needs and concerns, if you don;t like it use the inferior alternative". That's industry leadership going to your head my friend, and that's not good. Of course, this is a rare case coming from google, but if they keep it, google's rep will decay for sure.

Renvy said,
I think their sarcastic. They just say to all the google haters to don't use google. I don't see how their gonna lose users over this.

They're or they are not their, it's not complicated.

glyfz said,

They're or they are not their, it's not complicated.

Commas in the correct position. It's not complicated.

Run-on sentence used to correct someone on the internet: for when you really want to fail.

"Google, Katz says, "has shifted from a true search site into a commerce site."
Didn't the Wall Street Journal originally start selling newspapers and and then found out they could make money selling advertisements? Pot/kettle situation. So, Google should only provide search results and not make any money?

No, it's more like the Wall Street Journal should only report the news - they shouldn't run articles that are paid for by corporations, unless they indicate that they are sponsored articles.

Likewise, Google search results that aren't marked as advertising - the main body of search results - should be ordered by relevancy, not by how much a company pays.

rfirth said,
No, it's more like the Wall Street Journal should only report the news - they shouldn't run articles that are paid for by corporations, unless they indicate that they are sponsored articles.

Likewise, Google search results that aren't marked as advertising - the main body of search results - should be ordered by relevancy, not by how much a company pays.

Because it's too difficult to scroll down a couple links and click on the one you're looking for? Or try typing in this new emerging internet tech called a URL. Takes you right to the website without the middle man.

humanz. said,
I use Bing mostly anyways

I also like hotmail

They're doing exactly what Google are.

You might aswell pick one, because either way you're f'd.

Mystiia said,

They're doing exactly what Google are.

You might aswell pick one, because either way you're f'd.

I disagree. Microsoft have far more open terms and conditions that aim to strike a fairer balance between their needs and privacy concerns. Google, on the other hand, have made it quite clear that they're not in the least bit interested in user privacy and will use anything you give them in any way they see fit.

jakem1 said,

I disagree. Microsoft have far more open terms and conditions that aim to strike a fairer balance between their needs and privacy concerns. Google, on the other hand, have made it quite clear that they're not in the least bit interested in user privacy and will use anything you give them in any way they see fit.

100% corporate BS.

You should apply for a job at Microsoft.

Mystiia said,

100% corporate BS.

You should apply for a job at Microsoft.

How charming. Actually if you analyse the facts, jakem1 has a point, even though it is corporate bull****. After all, MSFT is making a point in focusing more on privacy than Google, just so they can have a key differential as competitive advantage (that is, for those who care).

No company is nicer than the other. After all it is all about the bling bling. Even the ones offering stuff 'for free' are getting their revenue from another stream (e.g.: adverts).

pmdci said,

How charming. Actually if you analyse the facts, jakem1 has a point, even though it is corporate bull****. After all, MSFT is making a point in focusing more on privacy than Google, just so they can have a key differential as competitive advantage (that is, for those who care).

No company is nicer than the other. After all it is all about the bling bling. Even the ones offering stuff 'for free' are getting their revenue from another stream (e.g.: adverts).

"I'm focusing on privacy." See what I did there? I lied.

No company gives two ****s about privacy and why should they since the majority of users don't either, Facebook being a prime example.

If you want to pretend that Microsoft or any company stick to their word and because they say something it must be truth, then you go ahead and do that.

.Neo said,
I have a huge distrust towards Google: There ain't no such thing as a free lunch.

If you distrust Google, you should distrust them all.

Just because the others charge you money, doesn't mean you're better off in any way shape or form, it just means they managed to make money off of you while screwing you.

Mystiia said,
Just because the others charge you money, doesn't mean you're better off in any way shape or form, it just means they managed to make money off of you while screwing you.

That's exactly the reason why I don't put sensitive files in the cloud.

What I meant was that Google, all companies (especially the free service ones) for that matter, should be forced to be transparent about what they do with your data.

.Neo said,
I have a huge distrust towards Google: There ain't no such thing as a free lunch.

Then don't use it. As the article says, go use a different search engine if you don't like the results or the way Google operates. I'm sure Bing, Yahoo, and others will welcome you and your data with open arms.

That's what annoys me about these attacks on Google. Nobody's forcing people to use Google, they use it because it provides the best service. The same can't be said of Microsoft's abusive OEM PC monopoly, which does lock people in. God knows what will happen once Microsoft get their way with UEFi's secure boot.

simplezz said,

God knows what will happen once Microsoft get their way with UEFi's secure boot.

I'm sure it will help you come up with a few more irrational conspiracy theories.

simplezz said,

God knows what will happen once Microsoft get their way with UEFi's secure boot.

I'm gonna go out on a limb... our PCs will be more secure? How dare they!

.Neo said,

That's exactly the reason why I don't put sensitive files in the cloud.

What I meant was that Google, all companies (especially the free service ones) for that matter, should be forced to be transparent about what they do with your data.

Dashboard?? Just a thought... What does Bing or Yahoo have similar to that by the way? Honestly, I really don't know if they have anything like the dashboard where you can see all of your information and purge it at-will.

.Neo said,
I have a huge distrust towards Google: There ain't no such thing as a free lunch.

You look just dashing in that tinfoil hat.

.Neo said,
I have a huge distrust towards Google: There ain't no such thing as a free lunch.

i think google are great

simplezz said,

Then don't use it. As the article says, go use a different search engine if you don't like the results or the way Google operates. I'm sure Bing, Yahoo, and others will welcome you and your data with open arms.

That's what annoys me about these attacks on Google. Nobody's forcing people to use Google, they use it because it provides the best service. The same can't be said of Microsoft's abusive OEM PC monopoly, which does lock people in. God knows what will happen once Microsoft get their way with UEFi's secure boot.


If you use internet, you can't avoid google. They have adsense which is pretty much a monopoly in itself.