Google to support Chromebooks and Chromeboxes for at least five years

As more and more PC OEMs jump into the ChromeOS business, Google is also taking steps to offer assurances that when people or businesses buy a Chromebook or Chromebox, they will get plenty of updates and support for those products.

This week, Google updated its End of Life terms for products that use ChromeOS to reflect that the company will support and offer software updates for at least five years after each device is released. Previously, Google promised ChromeOS support for at least four years.

In a post on his Google+ page, company evangelist François Beaufort reprinted an email sent by the Chrome Device Team to administrators announcing the EOL extension. The email added, "Some models may have a further extension based on regional releases and the length of sale."

The change may sound small but it's significant, especially for businesses, governments and organizations who might be considering mass purchases of Chromebooks and/or Chromeboxes. The fact that Google has just added another year of guaranteed support for all those devices could mean that more of them could pull the trigger and purchase them. That could spell trouble for Microsoft and its third party OEM partners as they try to sell more Windows 8 notebooks and laptops at cheap prices.

Source Google via CNET | Image via Google

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14 Comments

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5 years is terrible. Many companies had Windows XP notebooks for well over 10 years, and will have Windows 7 notebooks for just as long. Most Window notebooks can also be upgraded at least one, if not two, major operating system versions, too.

This isn't my experience. The last two notebooks I have had (Samsung and Lenovo Thinkpad) haven't had a complete set of drivers and system software for a new Windows version released after the version they came with (and therefore 2 years).

5 years is very good. Even better for what are largely disposable machines.

As Microsoft gets the hybrid design of Windows 8 cleaned up and if Windows 9 is popluar out of the gate with a hybrid design it's likely that Apple and Google will have to respond with their own hybrid OSes.

If you look at the quality of the chromebooks out now, with the exception of the Pixel. I don't think any would last 5 years.

Chromebooks / Chromeboxes support? What does that actually refer to?

(not talking about the OS, will they also be providing firmware and driver updates, or is this about something else? ("software updates" isn't really much of an explanation)

elenarie said,
Chromebooks / Chromeboxes support? What does that actually refer to?

(not talking about the OS, will they also be providing firmware and driver updates, or is this about something else? ("software updates" isn't really much of an explanation)

At minimum, I would expect that to mean "bug fixes" and "security patches".

"As more and more PC OEM's blah blah blah"

Sure, PC OEM's need to find another source that could keep them afloat. More and more people are building their own PCs or let their "IT guy" do it. I won't even go to the fact that OEM PC's suck in the first place, both hardware(for the price) and the space they cram it into.'

Even Alienware (once the most epic gaming pc out there that everyone wanted) is utter crap now for it's price.

As far as Chrome OS goes, it's only good for people like my grandmother who only surfs the internet.

I don't know anyone who builds their own laptops, so PC OEMs play a massively important part. I have a Chromebook (typing this on it right now), and I have to say that I was pleasantly surprised just how productive a person can be on one.

I assume that you are trolling on a platform you haven't ever really used?

alwaysonacoffebreak said,
"As more and more PC OEM's blah blah blah"

Sure, PC OEM's need to find another source that could keep them afloat. More and more people are building their own PCs or let their "IT guy" do it. I won't even go to the fact that OEM PC's suck in the first place, both hardware(for the price) and the space they cram it into.'

Even Alienware (once the most epic gaming pc out there that everyone wanted) is utter crap now for it's price.

As far as Chrome OS goes, it's only good for people like my grandmother who only surfs the internet.

This would be good news for some if Google actually offered good support. hahahah