'GTA Online' launch plagued by server issues, freezing errors

Rockstar's "Grand Theft Auto V" online component, "Grand Theft Auto Online," launched this morning on the Xbox 360 and PlayStation 3, but so far users have experienced a variety of problems accessing the game.

Twitter users have taken to the social media service to express their displeasure with the launch problems, with many complaining of the game either freezing or being unable to connect to servers. Some users have experienced loading issues, with the game not advancing past a fully blacked-out screen.

Microsoft's Xbox Live service page has been updated with the following message regarding the "GTA Online" issues, noting users are experiencing errors accessing cloud-stored data:

Currently, our members are running into a bit of trouble when trying to access content in Grand Theft Auto V Online. Our top engineers are working shoulder-to-shoulder with our partner on getting everything back to normal for you. We want you back in the game as soon as possible! We’re very grateful for your patience while we work. We’ll update you as soon as we have more information!

Rockstar is also maintaining a status page regarding the situation, which it's updated throughout the day with the latest information. 

"We will be updating this page as often as possible with the status of issues we are aware of and looking into," the page states before listing several of the known problems, such as freezing and error messages. No timetable has been provided for when the issues may be fixed, however.

Source: Microsoft, Rockstar | Image via Rockstar

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Spicoli said,
Is this their first online game?

It is the first time they have attached a continual online service to the game (beyond the multiplayer bit in GTA 4).

Perry Papadopoulos said,

People just don't have patience.

Tell me about it, with 2 minutes of launch people were all over Twitter demanding answers.

Why should i, they knew this would happen, opening day and everyone one wants on. Why have they not put in extra servers and lines and handle the amount of people.

THE_OBSERVER said,
Why should i, they knew this would happen, opening day and everyone one wants on. Why have they not put in extra servers and lines and handle the amount of people.

Because patience is a virtue and should be chrished.

Come back to me the next time you release a game that sells multi-million copies in the first day.

That's exactly the thing. They sold multi-million copies in the first day, they had two weeks to prepare for it as they saw the numbers coming in, they for some reason didn't.

patience is a virtue? Guess when you buy a bed and only get the footrest you'll say the same and keep on waiting for the rest of the bed?

They made over a billion on this game and they can't even TRY to prepare but rather write an announcement that there will be problems.

Fail.

hahahaha they had more than 2 weeks to get this ready, If they cant created a system that allows you to increase needed bandwidth and processes, then what are they doing! Instead of opening world wide how about county by county release or even if you pre-order before a cretin date get online before others. There are a million ways this could have been better planned, but if you decided to open to the world all at once, then your a idiot and people should be allowed to bitch at you.

THE_OBSERVER said,
hahahaha they had more than 2 weeks to get this ready, If they cant created a system that allows you to increase needed bandwidth and processes, then what are they doing! Instead of opening world wide how about county by county release or even if you pre-order before a cretin date get online before others. There are a million ways this could have been better planned, but if you decided to open to the world all at once, then your a idiot and people should be allowed to bitch at you.

Quite crying about a few hours issues.

Rockstar expected this, they announced that already. I don't know why Anthony Tosie chose to use the word "plagued" since it's only been available for a few hours, that hardly fits the definition. Seems like sensationalism to me.

You'd think the two week delay and the social club issues they had at launch would help them be better prepared.

deadonthefloor said,
Maybe this is a sign that Amazon is not a competent cloud provider?

Having worked with Amazon cloud a handful of times, i can tell you it's brilliant for mass storage, slow as a dog to dev with and i honestly can;t see how the service would scale well for gaming. I guess R* wanted to go with a separate party from those providing other gaming services (basically Azure). I still think it's probably first day teething issues rather than a huge problem.

What concerns me the most are the various single player breaking issues that people are experiencing. Some people had their 50+ hour save file wiped. That just sucks, how did this get through QA?

How do you test this at scale before you go public, you can't. So they have a software problem, they'll fix it. This is all part of the game, I'll just play along. I have other things to do in the mean time.

I played for afew hours earlier, with a few bugs. At one point my character model was gone and I was just a floating gun. That was kinda fun

This was obviously going to happen. I don't know why people are even bothering to play it right now. I'm going to leave it at least a month or two before I log on.

DaveBG said,
Well millions of kids are hammering the start / enter buttons now. What else do you expect.

I expect a full working product, but I can wait just found out about the blimp code last night LOL didn't even know it was in my game case.

I can't believe they didn't even have online running on launch day to begin with, and then it still doesn't work weeks later. I read that Rockstar made a billion dollars in 3 days (literally) and they can't even get the online working in time?

I haven't played the game yet, and I'm sure it's awesome, but not having online servers ready at launch is an absolute joke.

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