Halo Reach: No co-op if you own a Xbox 360 Slim 4GB

NukeZilla reports that owners of the new 4GB slim Xbox consoles aren't able to play co-op in Halo: Reach which was released today. According to the site, the new Xbox Consoles just don't have the storage to fit the game.

When tested by Nukezilla an error message was shown when trying to join the co-op campaign, which means the user won't be able to access this part of the game at all without spending money on extra peripherals.

Apparently, this is a feature and not a bug, and is even the first result on the Reach FAQ site:

Q1: The error “One or more players do not have an Xbox 360 Hard Drive. An Xbox 360 Hard Drive is required to play co-op on Xbox LIVE or system link” occurs when I try to play. Why?

A1:
One or more players do not have a certified Xbox 360 hard drive attached to their Xbox 360 console. Some multiplayer aspects of Halo: Reach require an Xbox 360 certified hard drive.

The co-op feature is a large part of the Halo: Reach experience, and this missing for 4GB Xbox owners was not mentioned at all on the game box or to those purchasing the game. In fact, NukeZilla even found a retailer selling Halo: Reach in a bundle with the console (although apparently the same problem exists in Halo ODST too).

NukeZilla says that the issue only affects the newer slim Xbox 360's with 4GB of internal storage and no hard drive, adding USB storage doesn't help, and normal multiplayer isn't affected.

Have you run into any problems with this yet? What do you think of the final game? Let us know in the comments!

Report a problem with article
Previous Story

Twitter announces new website design and features

Next Story

Firefox 4 Beta 6 Lands

66 Comments

Commenting is disabled on this article.

wow thank you again neowin for letting me know, I was thinking of this issue among the 4gb xbox with other games, but to know for a fact 4gb is not enough to support this halo game function must mean other games will not be able to perform to its fullest capabilities, forshame microsoft!!! cant afford to put a stick on your freaking new halo game to inform people CO-OP not available if you own our cheaper 4gb verison xbox 360!

This bug does NOT affect everyone, i'm wondering if its US specific, because here in the UK i have a friend who has the 4GB console and he can play coop fine!

Ah, to be fair it does say this on the back of the box:

"Xbox 360 Hard Drive or 256MB Memory Unit or greater required.
Hard Drive Recommended and is REQUIRED for some features."

So they have warned us, just in fine print on the back

MepsiPax13 said,
A
Hard Drive Recommended and is REQUIRED for some features."

I wouldn´t casually put the multiplayer aspect of a game under "some features", it should clearly say that a Hard Drive is required for multiplayer.

WelshBluebird said,
I'm guessing this is a poor write up and that it affects all 360's without a hard drive? Rather than just the new 4GB model.
Well yes, but the only current model being produced right now is the 4GB, so ya, the 360 Arcade and Core versions probably will have issues as well but it is not confirmed that I have read.

Corris said,
That sucks, should be labelled really.
Agreed, but as I stated above, it being labeled does not change that the Slim does not have the space needed to run all the features and you will have to buy the harddrive accessory to run all the features. So either complain and return the game, or buy the harddrive and enjoy the game your have been dieing to play. Your choice.

Kutster said,
Agreed, but as I stated above, it being labeled does not change that the Slim does not have the space needed to run all the features and you will have to buy the harddrive accessory to run all the features. So either complain and return the game, or buy the harddrive and enjoy the game your have been dieing to play. Your choice.

No it doesn't have the space, but for those that don't have the money, say some kids that saved up for the cheapest 360 they could buy, they might have been wanting to play with a family member and would have no idea till they got home they couldn't.
All it would have taken is a line of text that would have explained it really.

Corris said,

No it doesn't have the space, but for those that don't have the money, say some kids that saved up for the cheapest 360 they could buy, they might have been wanting to play with a family member and would have no idea till they got home they couldn't.
All it would have taken is a line of text that would have explained it really.
I totally understand. It is frustrating. I don't have the box with me, but from what I understand the Box does state you need a harddrive. If so then, the text is there.

Kutster said,
I totally understand. It is frustrating. I don't have the box with me, but from what I understand the Box does state you need a harddrive. If so then, the text is there.

It doesn't mention hard drive or greater than 4GB anywhere, it just says 256MB or greater required for live which is standard on all the game boxes.

Kitty Karloso said,

It doesn't mention hard drive or greater than 4GB anywhere, it just says 256MB or greater required for live which is standard on all the game boxes.
I see, well nott much anyone can do. My iPod touch says it has Wifi Connectivity but no specs says I need a Wifi connection to use it, Cell Phone boxes state they have Internet, text, multimedia capabilities but no specs stating you have to pay for those services through your carrier to use them. Not everything can fit on the box.

Kutster said,
I see, well nott much anyone can do. My iPod touch says it has Wifi Connectivity but no specs says I need a Wifi connection to use it, Cell Phone boxes state they have Internet, text, multimedia capabilities but no specs stating you have to pay for those services through your carrier to use them. Not everything can fit on the box.

There is plenty of room on the game case about the Slim problem.

Doli said,

There is plenty of room on the game case about the Slim problem.


Yes and so there is on all other products on the market, but it doesn't mean that something like you need and extra controller, harddrive, ect. is going to be on the box.

Also remember the 4gb Version was only released a month ago. When Halo Reach RTMed there was no Xbox 360 in production that didn't have a harddrive so no need for it to be on the packaging. Though, obviously the game was developed to make use of an internal Hard Drive. There a reason Flash won't work? No idea and maybe eventually they will change that but it is confirmed not to be a bug so the chance of an update may be pretty small.

Kutster said,
Yes and so there is on all other products on the market, but it doesn't mean that something like you need and extra controller, harddrive, ect. is going to be on the box.

Also remember the 4gb Version was only released a month ago. When Halo Reach RTMed there was no Xbox 360 in production that didn't have a harddrive so no need for it to be on the packaging. Though, obviously the game was developed to make use of an internal Hard Drive. There a reason Flash won't work? No idea and maybe eventually they will change that but it is confirmed not to be a bug so the chance of an update may be pretty small.

Football Manager had a special logo on the front indicating that you needed a hard drive to play. Even Halo 3 had an "Optimised for Hard Drive" indicator on the back, in that example having a hard drive would have given you (among other things) improved audio quality. Even something like that on the back of Reach would've been better. When designing the system MS knew what not including a hard drive with every console would mean, at least if they had consistent labelling it would soften the blow for those without a hard drive.
Kutster said,
My iPod touch says it has Wifi Connectivity but no specs says I need a Wifi connection to use it.
That's an awful example. My laptop has USB connectivity but I've never heard of anyone complaining that their laptop didn't come with anything to plug into it.

Kutster said,

Yes and so there is on all other products on the market, but it doesn't mean that something like you need and extra controller, harddrive, ect. is going to be on the box.

Also remember the 4gb Version was only released a month ago. When Halo Reach RTMed there was no Xbox 360 in production that didn't have a harddrive so no need for it to be on the packaging. Though, obviously the game was developed to make use of an internal Hard Drive. There a reason Flash won't work? No idea and maybe eventually they will change that but it is confirmed not to be a bug so the chance of an update may be pretty small.

The original arcade was still in production. It only had 256MB/512MB (depending on revision). I do think the hard drive requirement should of been put on the case (if it is indeed missing).

I don't feel like reading, but can you buy a hard drive for the slim 4gig? If not then that sucks, if you can then who the **** cares just go buy a hard drive.

warwagon said,
I don't feel like reading, but can you buy a hard drive for the slim 4gig? If not then that sucks, if you can then who the **** cares just go buy a hard drive.

Not officially, you have to crack open the hdd casing on an old 360 hdd and line it up just perfect so it will fit in the slim and even then it will be loose.

Richard Hammond said,

Not officially, you have to crack open the hdd casing on an old 360 hdd and line it up just perfect so it will fit in the slim and even then it will be loose.

Richard Hammond is wrong, you can indeed now buy a 250gb separately for those with the 4gb Xbox 360 S.

warwagon said,
I don't feel like reading, but can you buy a hard drive for the slim 4gig? If not then that sucks, if you can then who the **** cares just go buy a hard drive.

Some people aren't made of money, and paying $130 for a 250 GB drive is ridiculous.

Corris said,

Richard Hammond is wrong, you can indeed now buy a 250gb separately for those with the 4gb Xbox 360 S.

Please enlighten me because i just tried looking in the UK and the only 250gb i can find are for the big xboxes not the slim...

Richard Hammond said,

Please enlighten me because i just tried looking in the UK and the only 250gb i can find are for the big xboxes not the slim...

It isn't out here yet which is probably why you couldn't find it on a UK website, but as Warwagon is in the US I was really answering him, http://www.xbox.com/en-US/hardware/2/250gbharddrive/
Not a clue if they are going to bring it out here, I haven't seen a date, but there is always Ebay.

Totally agree Rudy. For those saying Microsoft should be sued or that it is an actual bug what where are you not seeing the logic of this. Obviously of your console or even computer does not have room to on the harddrive to download/copy/install something you won't be able to put it on that harddrive. So in this situation the Slim just does not have enough space to run that part of Halo. It sucks, yes but nothing can be done about a device not having enough room to fit everything onto it. If the device has the option to add more space then great go buy the stuff you need to do what you want with your device.

Want an phone that holds all ur pics/vids/music all at one time, you will have to buy an extra card that will give your device the space it needs to do that. Do you expect a 40GB harddrive to hold 40 HD movies? Probably not, and in any case you went and bought a 2 TB harddrive to handle what your wanting to do.

Complain all you want, but you know you bought a device with very limited on board storage when you decided on the slim, and it was your choice not to buy a harddrive add-on for the slim so you could have all the games you wanted on the harddrive. It is not Microsofts fault for the consumer not having the space they need on their slim to play all the aspects of the game.

Kutster said,
It is not Microsofts fault for the consumer not having the space they need on their slim to play all the aspects of the game.

It's Microsoft's fault if they list co-op as a feature of the game and don't list that you need X GB of disk space to use that feature.

They mention you need Xbox Live to play online, this should be labelled the same.

Kutster said,
So in this situation the Slim just does not have enough space to run that part of Halo.

Wrong. 4 GB is plenty of space for what Halo needs to use. It is artificially requiring a hard drive. Even if you add 32 GB of storage with flash drives it will still require a hard drive.

owensd said,

It's Microsoft's fault if they list co-op as a feature of the game and don't list that you need X GB of disk space to use that feature.

They mention you need Xbox Live to play online, this should be labelled the same.

That being labeled would be nice.

But how is this going to change anything? You already bought the Slim 4GB, you bought the game. Return game? Or buy the extra harddrive you need to use all the features? Only difference is you will have to run to Gamestop again to get the harddrive or to return the game. Either way, this being labeled will not change that the Slim does not have the space needed to run all the features.

Memnochxx said,

Wrong. 4 GB is plenty of space for what Halo needs to use. It is artificially requiring a hard drive. Even if you add 32 GB of storage with flash drives it will still require a hard drive.

Harddrives and Flash memory are 2 different things dude. I clearly stated harddrive, and obviously the harddrive is needed for something if Microsoft and the developer has stated it is not a bug.

Kutster said,
That being labeled would be nice.

But how is this going to change anything? You already bought the Slim 4GB, you bought the game. Return game? Or buy the extra harddrive you need to use all the features? Only difference is you will have to run to Gamestop again to get the harddrive or to return the game. Either way, this being labeled will not change that the Slim does not have the space needed to run all the features.

Because it's an additional requirement to utilize that feature of game. If you do not qualify that co-op is unavailable without a hard drive with X GB of space required, you are falsely advertising your product.

Yes, if you have a Slim you still need to get a hard drive. But, you understand that when making the purchase of the game. Requirements for the game are supposed to be clearly stated on the outside of the box.

owensd said,

Because it's an additional requirement to utilize that feature of game. If you do not qualify that co-op is unavailable without a hard drive with X GB of space required, you are falsely advertising your product.

Yes, if you have a Slim you still need to get a hard drive. But, you understand that when making the purchase of the game. Requirements for the game are supposed to be clearly stated on the outside of the box.

Does the Box state you need a harddrive?

Kutster said,
Totally agree Rudy. For those saying Microsoft should be sued or that it is an actual bug what where are you not seeing the logic of this. Obviously of your console or even computer does not have room to on the harddrive to download/copy/install something you won't be able to put it on that harddrive. So in this situation the Slim just does not have enough space to run that part of Halo. It sucks, yes but nothing can be done about a device not having enough room to fit everything onto it. If the device has the option to add more space then great go buy the stuff you need to do what you want with your device.

Want an phone that holds all ur pics/vids/music all at one time, you will have to buy an extra card that will give your device the space it needs to do that. Do you expect a 40GB harddrive to hold 40 HD movies? Probably not, and in any case you went and bought a 2 TB harddrive to handle what your wanting to do.

Complain all you want, but you know you bought a device with very limited on board storage when you decided on the slim, and it was your choice not to buy a harddrive add-on for the slim so you could have all the games you wanted on the harddrive. It is not Microsofts fault for the consumer not having the space they need on their slim to play all the aspects of the game.

This issue comes down because the box failed to indicate it needed a hard drive to play co-op. All requirements should be mentioned on the packaging so the buyer is aware prior to purchase. This can be construed as mis-representation or false advertising.

Kutster said,
Harddrives and Flash memory are 2 different things dude. I clearly stated harddrive, and obviously the harddrive is needed for something if Microsoft and the developer has stated it is not a bug.

SSD drives are considered hard drives yet use a type of flash memory to operate. Flash drives are permitted to run GoD content and installed games on the XBox 360 so why not Halo: Reach co-op as well?

Kutster said,
That being labeled would be nice.

But how is this going to change anything? You already bought the Slim 4GB, you bought the game. Return game?

You can't return a game once it is opened. In this case the only way to a know part of the game wont work is to open it. I think this is a problem.

Kutster said,
Harddrives and Flash memory are 2 different things dude. I clearly stated harddrive, and obviously the harddrive is needed for something if Microsoft and the developer has stated it is not a bug.

Memory is memory. Spin it like you want but at last news you can install Windows and games over a solid state drive.

4Gb of memory should be enough memory for 360 OS and to play coop unless the game and/or 360 OS is badly coded.

LaP said,

Memory is memory. Spin it like you want but at last news you can install Windows and games over a solid state drive.

4Gb of memory should be enough memory for 360 OS and to play coop unless the game and/or 360 OS is badly coded.

Its not memory, it is storage.

Rudy said,
When the game says it requires a HARD DRIVE why would someone with a FOUR GB 360 think he has one?
Because whether or not it is a hard drive is irrelevant, storage is storage - and flash storage is faster.

Memnochxx said,
Because whether or not it is a hard drive is irrelevant, storage is storage - and flash storage is faster.
Memnochxx, if it says it requires a harddrive it means a REAL harddrive with Platters and a Spindle, Not flash memory.

Kutster said,
Memnochxx, if it says it requires a harddrive it means a REAL harddrive with Platters and a Spindle, Not flash memory.

Hard drive does NOT mean spindle and platters.
160GB SSD's for servers have neither, and I'm 100% sure you will find they are hard drive.

Rudy said,
When the game says it requires a HARD DRIVE why would someone with a FOUR GB 360 think he has one?

I think the issue is that the requirement isn't mentioned on the game case or anywhere else other than in the game itself. It should be presented to the user so they are not left scratching their head as to why.

I think what everyone is missing is that for the past 10 years 4GB hasn't been enough to be considered a "hard drive" whether it's flash based or platter based

Wow that's something they should really disclose on the package, they even mention a space requirement but it's only 256MB. Any why is USB storage not an option, they can be up to 16GB.

Kitty Karloso said,
Wow that's something they should really disclose on the package, they even mention a space requirement but it's only 256MB. Any why is USB storage not an option, they can be up to 16GB.

Yea. They mentioned the save filesize requirement. The USB being not an option may be due to potential performance issues. I've played GoD and installed games from flash drives but if it isn't up to snuff then performance will hurt.

This should have been a listed requirement on the outside of the game's box and website (halo's, gamestop, amazon, ....).

Doli said,
This should have been a listed requirement on the outside of the game's box and website (halo's, gamestop, amazon, ....).

I'll agree with that.

"Apparently, this is a feature and not a bug" is not valid.

You can't leap from a general point that you need a hard drive, to saying that this Xbox (that has a hard drive) is therefore, by design, not supported.

It looks like a bug, not a feature.

Kirkburn said,
"Apparently, this is a feature and not a bug" is not valid.

You can't leap from a general point that you need a hard drive, to saying that this Xbox (that has a hard drive) is therefore, by design, not supported.

It looks like a bug, not a feature.


I agree, Somehow i'm thankful i haven't got the 4GB version, I was going to because its not shiny and doesn't catch scratches like the shiny one does after cleaning with soft cloth http://web22.twitpic.com/img/1...753a1a4b5.4c902198-full.png and yeah i was cleaning it VERY softly to remove DUST! from the magnet (magnet = Xbox)

Kirkburn said,
"Apparently, this is a feature and not a bug" is not valid.

You can't leap from a general point that you need a hard drive, to saying that this Xbox (that has a hard drive) is therefore, by design, not supported.

It looks like a bug, not a feature.


It doesn't have a hard-drive though

Owen Williams said,

It doesn't have a hard-drive though

It should not matter if there is a hard drive. I have less free space on my hard drive than there is on the 4 GB 360 and was able to play fine.

Owen Williams said,

It doesn't have a hard-drive though

People can add a hard drive for a cool $100. Then again they just spent $60 on Halo: Reach so why should they need to drop down that additional money to play co-op.

Visnu said,
I hope they get sued, at least provide a warning before people pick the game up..

Don't be stupid. Sued for what? What laws? Some people...

testman said,

Don't be stupid. Sued for what? What laws? Some people...

You don't have to break the law in order to be sued. I could sue you for using that emoticon, although some could claim it's a crime against literacy.

Examinus said,

You don't have to break the law in order to be sued. I could sue you for using that emoticon, although some could claim it's a crime against literacy.

Actually in this case there may be a good reason although I have yet to look at the box. If it is true then product mis-representation and potentially false advertising could be a couple. I've only played a friends copy and I thought it was a so-so game.